“Rápido, seguro y confiable… Todo fue excelente.. Al principio pense que no me resolverían pero en menos de 20 minutos mi teléfono estaba desbloqueado… Muy buen trabajo.. Los recomiendo”
Hola Lissethe Espinoza, ¡Gracias por tomarse el tiempo para dejar una reseña tan maravillosa! Estamos encantados de saber que su iPhone XR se desbloqueó exitosamente en menos de 20 minutos. Su recomendación significa mucho para nosotros. Es un placer brindarle un servicio rápido, seguro y confiable. Si necesita más ayuda o tiene más preguntas, no dude en comunicarse con nosotros. ¡Disfruta de tu experiencia con el teléfono desbloqueado! Saludos cordiales, Carlota
“Nice work and service. I loved the tracking system and all the information about the progress of my service. You guys kept me posted all the time, I knew what was going on, and what else needed to continue to unblock.
My reference number is 35 849789 777895 3
You did a nice and clean job, my phone is working perfectly here in El Salvador.”
Hello Jorge,
Thank you so much for taking the time to leave us your feedback. It's wonderful to hear that our tracking system and constant updates provided you with a reassuring and informative experience. We're thrilled to know your iPhone 14 Pro Max is now working seamlessly in El Salvador.
If there's anything more we can do for you, or if you have any friends or family who might benefit from our services, please don't hesitate to let them know about us. Enjoy your unlocked device, and we look forward to serving you again!
Best wishes,
Charlotte
Hello Anthony,
Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear about your positive experience and are glad we could get everything done in a timely manner for you. It's our pleasure to serve customers like you, and we look forward to assisting you again in the future. Should you need anything else or have friends who would like to unlock their phones, we're always here to help. Don't hesitate to refer others to us!
Warm regards,
Charlotte
“It's incredible, I'm so happy to have unlocked my iPhone 15 and it's only been a few hours. Grateful to this page and to the support also for being so kind. Thank you very much”
Olá Rogério, obrigado pelo seu feedback! Estamos entusiasmados em saber que você achou nosso serviço rápido. Se houver mais alguma coisa em que possamos ajudá-lo em relação ao desbloqueio do iPhone XR, informe-nos. Aproveite o seu dispositivo recém-desbloqueado! Atenciosamente, Carlota
“Very quick unlock of my mobile phone. A pre check is done to ensure the phone has not been stolen which is essential. You are then given a detailed update of what is happening. The whole process took about 5 to 10 minutes . It’s all done online. No waiting and very forward.
I would definitely use this service again.”
“Direct unlocks gets straight down to business the first steps it takes your device through is a security check to make sure it's not reported lost or stolen and then lastly after final payment your phone will be unlocked and ready for you to insert your SIM. It's an affordable, easy, and smooth process. i'd definitely have no problem recommending my friends and family to use Direct Unlocks. I'll be doing my second IMEI network unlock within 6 months for my newest upgrade.”
Hello Keyonia,
Thank you for sharing your feedback with us! We're grateful to hear about your positive experience unlocking your device and are thrilled that you would recommend our services to your friends and family.
If you need assistance with unlocking your new upgrade or have any questions, feel free to reach out. We'll be here to ensure your second IMEI network unlock is just as smooth as the first.
Warm regards,
Charlotte
Hello Sarah,
Thank you for your lovely feedback! We're thrilled to hear that you found our service easy to use and that the code for your Samsung S10+ was delivered promptly. It's wonderful to know that you'd recommend us, and we look forward to assisting you again in the future should you need our services.
Warm regards,
Charlotte
Hello there!
Thank you for taking the time to provide us with your feedback. I'm sorry to hear that your phone is still locked. To assist you better and resolve this issue, could you please provide the IMEI number of your phone? This information is crucial for us to locate your order and check the status.
Don't worry, our team is here to ensure that your phone gets unlocked. If your unlock process is still underway, we'll make sure to keep you updated on the progress. And if there seems to be any hitch, we'll work closely with you to correct it as per our service guarantee.
Remember, we are here to support you every step of the way. Feel free to use the Live Support feature on your tracking page – we look forward to turning your experience around to a 5-star journey!
“Sorry didn't mean I didn't want to accept $25. But the cost I have spent is $58 for all the services I have paid without bargaining anything in the hope that my device will return to normal. Please understand I would like to be refunded for the $36 and $14.99 fees only.
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I experienced problems with signal loss. Then I tried the service from mobileunlock.com. I also paid for several services from them in the hope that my signal would return. After completing all the payments, my signal didn't come back. I reported it via their support channel and was directed to reset the network, buy a new SIM card, airplane mode, etc. but there were no results, the response given was very unresponsive, then I applied for a refund for all the services I had paid for but there was no certainty because the status was already unlocked but my device still had no signal .
I hope that by giving a review here I can get my rights back as a paying customer.
Thank You”
Hi Wandi
Thanks for the feedback. As you can see in your video - your phone says "No Sim Restrictions" which means it has been unlocked by us.
Not being able to get a signal is some other issue , possibly a new sim card is required, or maybe the phone is blacklisted in your country.
Unfortunately as per our refund policy, we cannot issue a refund in this instance.
Charlotte.
Hi Melissa,
Thank you so much for your positive review! We're thrilled to hear that you found the unlocking process quick and straightforward. We always strive to provide clear information and a hassle-free experience. If there's anything more we can do to assist you or improve your experience, please let us know. Enjoy your now-unlocked iPhone 12 Mini!
Best regards,
Charlotte
Hello Ashton Moser,
We're thrilled to hear about your positive experience with our unlocking service! It's fantastic to know that you found the process easy and stayed well-informed throughout. We aim to provide excellent service and clear communication, so your feedback means the world to us. If you need any more assistance or have any other devices to unlock in the future, don't hesitate to reach out. Thanks for choosing Direct Unlocks!
Best regards,
Charlotte
“Easy to use, no messing around, the live tracking tells you exactly what’s going on and I was emailed ample times, my Samsung ultra is now unlocked, thank you direct unlocks.
Excellent company, if you need your phone unlocking use them, I’d used another company without success, 100% recommend to anyone.”
Hello Shay,
Thank you for taking the time to leave a review. We are thrilled to hear about your positive experience with our unlocking service for your Samsung Galaxy S23 Ultra and that you appreciated the live tracking and timely updates.
We always strive to provide clear communication and efficient service, so it's great to know our efforts have helped unlock your device without any hassle.
If you need any further assistance or have additional questions in the future, please don't hesitate to reach out. Enjoy the freedom with your now unlocked phone!
Warm regards,
Charlotte
“Thank you so much for the extremely efficient service given to unlock my I.phone.
I needed an urgent unlock, and could not have found better service. The speed of communication and almost instant access was phenomenal. I would highly recommend your company to anyone needing to unlock their phone.
Thank you for keeping me informed throughout from start to finish. The easiness & approachability you provide is excellent. The speed at which you work is phenomenal. All at an affordable price. Thank you so much again.”
“They took care of unlocking the phone, but they had to use a company in India because the phone could not be unlocked immediately. I had an issue with the company on India because they kept sending me long emails that provided no real information on how to schedule to unlock. It was just a lot of words that didn’t actually mean anything. I had to reach out to ask them multiple times when to schedule it. Even then they didn't understand my questions about scheduling. Finally we got it scheduled. Right after the company in India unlocked my phone, someone tried to make a fraudulent purchase on my debit card. It sounds like it was connected to giving them full access to my laptop where my passwords are saved. But, the phone was properly unlocked.”
Hello Wendy,
Thank you for sharing your experience, and I'm glad to hear that your Samsung Galaxy S21 FE 5G is now successfully unlocked. I understand that the process wasn't as smooth as it could have been, particularly with the communication issues you experienced with our partner company. I want to reassure you that your feedback is incredibly important to us and we're constantly working to improve our service and the experience of our trusted partners.
I'm really sorry to hear about the concern regarding a fraudulent attempt on your debit card following the unlock. Your security is of paramount importance, and I want to ensure you that we take these matters very seriously. Please rest assured that we have stringent privacy policies in place, as outlined in our Privacy Statement (sections 12.1 to 12.5 of the terms and conditions), to safeguard your personal information and we never pass customer details to third parties without consent.
To help prevent any security issues in future, I recommend updating your passwords regularly and perhaps considering a password manager for enhanced safety. As for the unlocking service, we're pleased that the phone is now unlocked, and we hope you can enjoy the freedom of using it with any network.
If you have any more concerns or need further assistance, please don't hesitate to reach out. We're here to help ensure that your experience is positive from beginning to end.
Best regards,
Charlotte
