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Direct unlocks Reviews
1.7
Rating
116
Reviews
17
%
of reviewers recommend
Direct unlocks
Company
Reviews
Questions
Metrics
1.7
Based on 116 reviews
Customer Service
Communication Channels
Email
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
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Direct unlocks
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"I don\u2019t like leaving bad reviews. (Honestly)\r\n\r\nBut there are other companies that handle this process much much better. (That\u2019s just the truth.)\r\n\r\nNo hard feelings, but I am out of $30 at no fault of my own. I understand the policy (Cancellation Rights...pre-orders and checking costs cannot be refunded because costs are incurred and checks begin immediately upon placing your order. By clicking Credit\/Debit Payment you wish for the order to be commenced immediately)\r\n\r\nBut the model as a whole is VERY misleading. I\u2019m biting the loss, but it is what it is. I went to The Unlocking Company and everything was handled (successfully) same day, with extra attention on updates\/progress throughout the entire process. (I was told by Direct Unlocks, after my card was charged by the way, that it could take up to two weeks to hear back\u2026)\r\n\r\nPlease take my review seriously. Spend your money elsewhere. I\u2019m sure they are decent people at Direct Unlocks, but their model is sub-par at best. To me, it seems like a cop-out to blame it on the \u201ccarrier\u201d when another competitor of theirs was able to complete my request same day.\r\n\r\nAgain, I am not trying to come off as brutal, I\u2019m just giving the full details of my experience with Direct Unlocks.\r\n\r\nBrian,"
1stbrianjones
"I don\u2019t like leaving bad reviews. (Honestly)\r\n\r\nBut there are other companies that handle this process much much better. (That\u2019s just the truth.)\r\n\r\nNo hard feelings, but I am out of $30 at no fault of my own. I understand the policy (Cancellation Rights...pre-orders and checking costs cannot be refunded because costs are incurred and checks begin immediately upon placing your order. By clicking Credit\/Debit Payment you wish for the order to be commenced immediately)\r\n\r\nBut the model as a whole is VERY misleading. I\u2019m biting the loss, but it is what it is. I went to The Unlocking Company and everything was handled (successfully) same day, with extra attention on updates\/progress throughout the entire process. (I was told by Direct Unlocks, after my card was charged by the way, that it could take up to two weeks to hear back\u2026)\r\n\r\nPlease take my review seriously. Spend your money elsewhere. I\u2019m sure they are decent people at Direct Unlocks, but their model is sub-par at best. To me, it seems like a cop-out to blame it on the \u201ccarrier\u201d when another competitor of theirs was able to complete my request same day.\r\n\r\nAgain, I am not trying to come off as brutal, I\u2019m just giving the full details of my experience with Direct Unlocks.\r\n\r\nBrian,"
1stbrianjones
"I don\u2019t like leaving bad reviews. (Honestly)\r\n\r\nBut there are other companies that handle this process much much better. (That\u2019s just the truth.)\r\n\r\nNo hard feelings, but I am out of $30 at no fault of my own. I understand the policy (Cancellation Rights...pre-orders and checking costs cannot be refunded because costs are incurred and checks begin immediately upon placing your order. By clicking Credit\/Debit Payment you wish for the order to be commenced immediately)\r\n\r\nBut the model as a whole is VERY misleading. I\u2019m biting the loss, but it is what it is. I went to The Unlocking Company and everything was handled (successfully) same day, with extra attention on updates\/progress throughout the entire process. (I was told by Direct Unlocks, after my card was charged by the way, that it could take up to two weeks to hear back\u2026)\r\n\r\nPlease take my review seriously. Spend your money elsewhere. I\u2019m sure they are decent people at Direct Unlocks, but their model is sub-par at best. To me, it seems like a cop-out to blame it on the \u201ccarrier\u201d when another competitor of theirs was able to complete my request same day.\r\n\r\nAgain, I am not trying to come off as brutal, I\u2019m just giving the full details of my experience with Direct Unlocks.\r\n\r\nBrian,"
1stbrianjones
"\u201cThis company is a scam!! Payed all unlock my phone. That was six months ago and still nothing!! This scam company thief company"
Ranjit
"Placed my order in March 2020. And its July 2020 now. Still haven\u2019t unlocked my phone yet and they\u2019re asking me to pay another additional 91 dollar. This is actually the 3rd time they asked me to pay for it. The first time, it\u2019s 28 dollar. Then they need another 42 dollar for FINAL PAYMENT. Shady business this is, i bet. I\u2019ve got everything written via emails and screen shots everything. "
Anonymous
"Placed my order in March 2020. And its July 2020 now. Still haven\u2019t unlocked my phone yet and they\u2019re asking me to pay another additional 91 dollar. This is actually the 3rd time they asked me to pay for it. The first time, it\u2019s 28 dollar. Then they need another 42 dollar for FINAL PAYMENT. Shady business this is, i bet. I\u2019ve got everything written via emails and screen shots everything. "
Anonymous
"Placed my order in March 2020. And its July 2020 now. Still haven\u2019t unlocked my phone yet and they\u2019re asking me to pay another additional 91 dollar. This is actually the 3rd time they asked me to pay for it. The first time, it\u2019s 28 dollar. Then they need another 42 dollar for FINAL PAYMENT. Shady business this is, i bet. I\u2019ve got everything written via emails and screen shots everything. "
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01/01/2019
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Jason T Go
Verified Buyer
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“
trustworthy service for unlocking iphones, but a little expensive
”
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Posted 2 years ago
G Volo
Verified Buyer
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“
Useful and reliable thank you G
”
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Posted 2 years ago
Nicholas Wright
Verified Buyer
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“
Took a little longer than expected but overall a good experience
”
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Posted 2 years ago
C A Smith
Verified Buyer
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“
Sorted but beware extra fee
”
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Posted 2 years ago
Ann Mongans
Verified Buyer
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“
Good service bit expensive paid £17 then was asked for a further £19 to recive the code so
”
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Posted 2 years ago
Robert Best
Verified Buyer
Show Details
“
Was told one price then had to pay other price aswell which together came to around £40...but the code work the phone is unlocked so all good in the end ...code was sent within 24 hours
”
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Posted 2 years ago
Direct unlocks
is rated
1.72
based on
116
reviews
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