Dobell have a Customer Happiness Grade of B-. Customers love their customer service but are unhappy with their returns process.
“
Sadly, however, Dobells will not agree to the exchange as it does not fall within the timescale stipulated in their returns policy.
”
- Anonymous
“
Fast delivery, not so good customer service = returns not explained clearly.
”
- Anonymous
“
Fast delivery, not so good customer service = returns not explained clearly.
”
- Anonymous