Dockmate Direct Reviews

4.1 Rating 12 Reviews
75 %
of reviewers recommend Dockmate Direct

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I am so pleased with my DockMate Twin, the fantastic remote control system which ABS fitted to my Targa 52 last week. I am now able to operate the boat single handedly. This opens up lots more opportunities to use the boat. Great friendly service from the team, too, many thanks!
Dockmate Direct 5 star review on 25th April 2019 Dockmate Direct 5 star review on 25th April 2019 Dockmate Direct 5 star review on 25th April 2019
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(Dockmate UK) - Posted 4 years ago
UPDATE: the product continues to work great but their service and warranty is all talk and no action. The horn button on my very, very expensive dockmate has failed. They said they think it's a fuse. However, they want me to find it and change it. If they send a service person and it is a fuse, they will charge me. No word on how much. I expected much better. I have sent this company several referrals and I regret that decision. If that is their normal practice I don't expect them to be around very long. Very disappointed 😞
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Posted 5 months ago
The response between operation and response is slow. I find the set up way too aggressive. Many users I have spoken to get confused when stern to as you need to turn the unit round and in wind and tide you simply don’t have time.
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Posted 7 months ago
New installation, poor response with a lag between function and execution and a stiff joystick. Been trying to contact both Dockmate US & EU without response. AVOID THIS PRODUCT
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Posted 9 months ago
I have a 60' sport fisher with an enclosed fly and it's nearly impossible to see the dock from the helm. Got Dockmate and the problem was solved. I now stand on the rail and at times have left the boat when I'm by myself. Worth every penny. Dave Engebretson
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Posted 9 months ago
I have a extremely fuel efficient 40 foot trawler, however with a single underpowered screw, wide beam and huge windage with fly bridge, she was impossible to control in the marina. Every dock job was a huge challenge and sometimes required several people to pull me into a slip. Dockmate has completely changed all that. I was able to dock the boat stern in to be rafted to another boat in a very narrow channel in a completely overbooked marina and with wind pushing me away from the raft with no help whatsoever. Thank you guys.
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Posted 2 years ago
I wasn't happy with the Yacht Controller so we took it out and replaced it with the Dockmate twist. I now have proportional control of my thrusters. Very pleased.
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Posted 4 years ago
I'm so pleased with my dockmate twist. Its incredible that I can now walk up the side decks to the bow and have full control of the maneuvering in my hand. Thanks to John for the advice and help.
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Posted 4 years ago
The system has transformed my boating experience. It really has opened up my plans to make more use of my boat instead of being put off by awkward berthing spaces. Cannot recommend highly enough! Every boat owner should have one - you will wonder how you managed without it!
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Posted 4 years ago
We had a pleasant trip from Torquay to Plymouth. Lloyd met us and grabbed our ropes. He installed our Twist and then demonstrated it. My god, it was so impressive. Going in/out of gear is so smooth. Stayed over night and went back the next day. Going into my berth was a dream.
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Posted 4 years ago
I am so pleased with my DockMate Twin, the fantastic remote control system which ABS fitted to my Targa 52 last week. I am now able to operate the boat single handedly. This opens up lots more opportunities to use the boat. Great friendly service from the team, too, many thanks!
Dockmate Direct 5 star review on 25th April 2019 Dockmate Direct 5 star review on 25th April 2019 Dockmate Direct 5 star review on 25th April 2019
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(Dockmate UK) - Posted 4 years ago
The system works better than my expectation, it is intuitive and I could use it straight away with confidence. The service from the team at Dockmate Direct was also very good.
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Posted 4 years ago
I am 61 and not so nimble on my feet these days. I have a dockmate twist and it's made my sailing so much easier. I moor on a swinging buoy and I am now able to walk up to the bow and grab the line with ease. Should have bought one years ago.
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Posted 5 years ago
Dockmate Direct is rated 4.1 based on 12 reviews