Domestly Reviews

4.6 Rating 166 Reviews
95 %
of reviewers recommend Domestly
4.6
Based on 166 reviews
Shipping & Delivery
On-time Delivery
Greater than 83%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Domestly Reviews
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Phone:

0724951762

Email:

liam@domestly.com

Location:

17 Hall Road, Sea Point.
Cape Town
8005

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Anonymous
Anonymous  // 01/01/2019
My experience has been a very pleasant one from the start. Having dealt with cleaning companies in Jhb, Domestly has surprised me with their professionalism yet giving the feeling of being part of the 'family'. Availability and flexibility are never an issue. The cleaners are very well trained and very gutsy to tackle all kinds of challenges thrown their way. My family and I are very happy with the Domestly experience.
Helpful Report
(Durbanville) - Posted 5 years ago
Friendly team members. App is good, but requires a bit more flexibility in booking time slots for fortnightly and monthly needs
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(Durbanville) - Posted 5 years ago
The application is very easy to use. The Home Heroes are friendly and helpful.
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(Pretoria) - Posted 5 years ago
Would use this service again as our flat cleaned beautifully!
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(Cape Town) - Posted 5 years ago
Quick, efficient response and service to book and our our cleaning lady is friendly and excellent.
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(Cape Town) - Posted 5 years ago
Domestly staff are well-trained, punctual, friendly and responds well to constructive feedback on a job done.
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(Cape Town) - Posted 5 years ago
I have been extremely happy with the service from Domestly. There is always someone to help if you have a problem and the website is very user-friendly. .
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(Cape Town) - Posted 5 years ago
All the people I have dealt with at Domestly are very professional. We are enjoying the services of Hildah, our house is cleaned from top to toe. I highly recommend domestly as a service to use.
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(JHB Central) - Posted 5 years ago
We are very happy with Domestly.com for servicing a student apartment in Rondebosch. The service is prompt, friendly and thorough, and very cost effective.
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(Cape Town) - Posted 5 years ago
Our domestic worker took maternity leave and we were stranded without help. Domestly was great. Well trained workers (Abigail is fantastic) started immediatley. On time and hardworking
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(Tableview) - Posted 5 years ago
Fantastic service, their staff is well trained and super efficient.
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(Sandton North) - Posted 5 years ago
Good comes on time. Finishes work timeously. All good. Cleans irons perfectly
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(East Rand) - Posted 5 years ago
It was great! Domestly is amazing and has incredible service. We love our home hero!
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(Stellenbosch) - Posted 5 years ago
I have used other cleaning services before and I can confidently say Domestly is by far the best! The app is incredibly easy to use and the domestly lady allocated to me is such a pleasure to have around, not to mention very thorough. If you need to speak to the customer services team, they are very friendly and nothing is too much trouble! 10/10 Domestly!
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(Cape Town) - Posted 5 years ago
Very happy indeed
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(Cape Town) - Posted 5 years ago
My first experience with Dometly was wonderful. My house has never looked and felt this clean. I also appreciate the ability of the cleaners to use their own initiative when cleaning and organising different parts of the house. I love the concept that you can book/change the week's schedule in advance. The cleaners have also been trained, so as a working person, the only instructions I had to give was exactly how my machines (washing machine and tumble dryer) worked. Very happy indeed.
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(Tableview) - Posted 5 years ago
Thanks for great service.. We enjoy the flexibility.
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(Durbanville) - Posted 5 years ago
Best service ever
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(Cape Town) - Posted 5 years ago
I have been with Domestly for about five months and am impressed by their efficiency. Everything runs smoothly and my cleaner is efficient and trustworthy. It is also a relief not to have the hassle of paying UIF and putting up with the. Department of Labour's gross inefficiency. Dealing with Domestly is the best decision I made in a long time.
Helpful Report
Posted 5 years ago
I have had nothing but good experiences with every contact I have had with Domestly. Firendly support staff, quick responses to emails and Caroline is a gem to have in our home
Helpful Report
(Durbanville) - Posted 5 years ago
Domestly is rated 4.6 based on 166 reviews