Domestly Reviews

4.6 Rating 166 Reviews
95 %
of reviewers recommend Domestly
4.6
Based on 166 reviews
Shipping & Delivery
On-time Delivery
Greater than 83%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Domestly Reviews
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Phone:

0724951762

Email:

liam@domestly.com

Location:

17 Hall Road, Sea Point.
Cape Town
8005

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Anonymous
Anonymous  // 01/01/2019
The app and website is simple to use. Domestly has an easy to use billing system and it is a breeze to make a booking. In my experience their cleaners are hard working, reliable and friendly. They do the work and they do it right. When I was not sure about a few things, I contacted support and they promptly provided feedback. :-)
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(Roodepoort) - Posted 5 years ago
Hi Floris, thanks so much for the great review. Always lovely to see our customers enjoying our product and service. Kind regards
Posted 5 years ago
I made contact with Domestly as our regular staff member could not make it to work. I booked Domestly first for one afternoon, then one afternoon and an additional full day. My lady arrives early with a smile, gets to work straight away on the list I give her without feeling intrusive, once done she cleans all of the equipment cloths etc, leaving my workspace neat and tidy. So far its been a pleasure.
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(Cape Town) - Posted 5 years ago
The app has a few bugs, but the service provided and customer service is outstanding!
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(Pretoria) - Posted 5 years ago
Excellent service, always on time and very professional. Also love that your able to change the schedules to match your weekly needs.
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(Tableview) - Posted 5 years ago
Friendly timely and reliable
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(Tableview) - Posted 5 years ago
Friendly and helpful staff. Cleaners always on time and do a good job. Very professional. Would strongly recommend.
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(Tableview) - Posted 5 years ago
Had a pleasant experience with Gladmore. Everyone wants there house cleaned in a certain way and she was open to being told how to do certain things.
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(Durbanville) - Posted 5 years ago
From the simple sign up process, to the super friendly consultants who assisted when our domestic cleaner couldn't make it, Domestly has been a joy to work with. It's a cost effective way to get our place looking spotless.
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(Cape Town) - Posted 5 years ago
My experience has been a very pleasant one from the start. Having dealt with cleaning companies in Jhb, Domestly has surprised me with their professionalism yet giving the feeling of being part of the 'family'. Availability and flexibility are never an issue. The cleaners are very well trained and very gutsy to tackle all kinds of challenges thrown their way. My family and I are very happy with the Domestly experience.
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(Durbanville) - Posted 5 years ago
Happy overall
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(Cape Town) - Posted 5 years ago
Friendly team members. App is good, but requires a bit more flexibility in booking time slots for fortnightly and monthly needs
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(Durbanville) - Posted 5 years ago
Not bad, it was just a communication breakdown.
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(East Rand) - Posted 5 years ago
The application is very easy to use. The Home Heroes are friendly and helpful.
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(Pretoria) - Posted 5 years ago
It’s been a great service for my first time and happy to keep genial as my home hero
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(Cape Town) - Posted 5 years ago
Would use this service again as our flat cleaned beautifully!
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(Cape Town) - Posted 5 years ago
I booked a cleaner more than a month ago. It was all very well to take the booking money but then all of a sudden you have no people working in Gordon's bay. I requested the money back but keep getting messed around with the money being in my wallet and someone would be coming It's so clear you wont be getting anyone working in Gordon's bay... so kindly return the R155 and let it be instead of giving me stories
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(Somerset West) - Posted 5 years ago
Quick, efficient response and service to book and our our cleaning lady is friendly and excellent.
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(Cape Town) - Posted 5 years ago
Domestly staff are well-trained, punctual, friendly and responds well to constructive feedback on a job done.
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(Cape Town) - Posted 5 years ago
Bonolo that worked for me is an excellent worker. I was happy with Domestly but I got call from Marlene when I cancelled my schedule because I cannot afford it every week. And it seems that it is a problem that dont have a weekly schedule. If that is so I will have to try other cleaning services that dont have a problem using their services when I can afford it.
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(Roodepoort) - Posted 5 years ago
I have been extremely happy with the service from Domestly. There is always someone to help if you have a problem and the website is very user-friendly. .
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(Cape Town) - Posted 5 years ago
Domestly is rated 4.6 based on 166 reviews