“The Doors are very very flimsy and cheap. The glass ones particularly feel like the glass is about to smash if you wipe the glass (Soho)z Three of the 9 doors I purchased needed to be cut down. No strip or option to buy like for like paint from the supplier. They gave me a code for a "matching" paint. Purchased from B and Q and it isn't matching at all. Was 37.00. Wheb the doors are opened they look awful. Waste of time and money - wouldn't ever buy again or recommend”
“Excellent service and company.
Contacted them at first hand to obtain some information about the Hampshire doors. Got immediate answers. Placed an order and the entire process was smooth and the doors came in perfect condition.
Exactly what I wanted and expected.
Thank you very much guys! Will be ordering more in the near future”
“Very poor service and communication, 8 doors have been ordered in total with one that has been delivered is damaged, the other seven ordered over a month ago and as yet no sign of them been delivered
I’ve checked all your competitors sites and they all have stock available.
An update as to when I will receive the doors will be greatly appreciated as my customer currently has no internal doors within there house.”
“Recently moved in to our property ( not a new house ) but noticed there was an old white fire door leading from the kitchen into the garage which we wished to replace with a door similar to the internal doors in the house.
We contacted Door Supplies Online and explained what our requirements were. We send them a photograph of our current doors and they recognised the door model. They contacted the manufacturer of the doors for price and availability and gave us a price including installing the fire door. We went ahead with the order and not long thereafter wards the door was delivered and installed.
We cannot praise them high enough, they are a firm who have an excellent customer service , they kept us informed with updates regarding delivery and installing.”
“The doors were excellent and arrived safe and sound on time .However the delivery guy was on his own and seemed quite peed off at having to carry the heavy items”
“Great company - ordered from them having been let down by another supplier. Good communication and information about delivery. Product fairly priced.”
“I am very disappointed with this company. I ordered 5 doors weeks ago and was informed that 3 doors would not be available until the end of March. This was inconvenient but I was prepared to wait. However, i had to chase up the delivery as I still had no notification whatsoever, only to be informed that 3 doors were damaged and delivery could now be mid May, i decided to choose alternative doors which were in stock. 2 of the 5 doors originally ordered were stock items yet theae were not sent out. I was advised i would receive the doors shortly as they were all in stock. Again I chased up this order, onky to be told that the 2 doors from the original were damaged!! I was then advised they would split the order and get the other 3 doors sent out. These have still not been received. This is shocking! As they should have processed the order immediately especially having caused so much inconvenience.
I wont be ordering from this company again.
I would like to add the company have very polite staff but unfortunately that hasnt helped with my order.”
