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Dorothy Perkins Reviews

2.4 Rating 257 Reviews

34 %

of reviewers recommend Dorothy Perkins

Company Reviews

2.4

Based on 257 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Read Dorothy Perkins Reviews

About Dorothy Perkins:

At Dorothy Perkins you can buy Womens Clothing, Womens Fashion: Dresses, Maternity Clothes and Womens Shoes to buy online. The largest womenswear retailer in the UK, with over 600 stores nationwide, Dorothy Perkins has traded since 1919 and has been online with dorothyperkins.com since 1999.It offers gorgeous, up-to-the-minute fashion and the essential items of the season at affordable prices.

Visit Website

Phone:

0844 984 0261

Email:

customer.services@dorothyperkins.com

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Dorothy Perkins 1 star review on 11th May 2021

Dorothy Perkins 5 star review on 18th February 2021

Dorothy Perkins 1 star review on 15th February 2021

Dorothy Perkins 1 star review on 17th September 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fab service ease of use price competitive great quality”

Posted 5 years ago

“Great service, fast delivery and easy returns.”

Posted 5 years ago

“Very happy,quick to receive items and very good quality.”

Posted 5 years ago

“Everything was a perfect fit!”

Posted 5 years ago

“Very friendly staff.”

Posted 5 years ago

“Well explained lessons and patient. Well worth my time”

Posted 6 years ago

“Fantastic quick delivery! Can not fault them love my new shoes.”

Posted 6 years ago

“I bought two items of clothing before Christmas. They didn’t fit well. I was in an accident just before Christmas. I went into store on Friday 7 April we’ll over the refund time. But I spoke to customer services and they said to send the stuff in which we did on MK day 9th. I have already recieved the refund. So very happy and appreciative.”

Posted 6 years ago

“Very stylish, quality clothes and shoes at reasonable prices. Often there are very attractive promotions.”

Posted 6 years ago

“Excellent selection of dresses”

Posted 6 years ago

“fast delivery and good quality boots, easy returns too on the pair which didn't fit”

Posted 6 years ago

“Exactly what I ordered, professional, clean. So impressed with the service and attention to detail. I will never use my printer again this was and is the most easiest way to print and receive documents. My presentation which I used the documents for was flawless and all my colleagues are asking where I got my documents printed. With a full time job and a hectic home life this is the way forward. No scheduling and trying to get in at a local printers, no crazy set up fees, no usb and CD faff just upload,select what you want, PayPal send in the post done! Just amazing honestly highly recommended”

Posted 6 years ago

“Excellent quality and delivery really good.”

Posted 6 years ago

“Good prices and perfect fit and arrived when they said the items would”

Posted 6 years ago

“I love the ease of Click & Collect with shopping online. When availability is down in store e.g. in sales you don't need to miss out, and don't need to pay a fortune for delivery.”

Posted 6 years ago

“I had been searching for dresses to wear over the Christmas & new year period, I found three on the DP web site. The delivery was unbelievably fast & although I ordered them really close to Christmas and at separate times they all arrived in good time & I kept them all. they were stunning!”

Posted 6 years ago

“Products always arrive on time and returns are processed efficiently.”

Posted 6 years ago

“Good quality clothes, at a good price too.”

Posted 6 years ago

“Ordering was so easy and the dresses arrived quickly. (Knowing that returning items that do not fit is easy too, gives peace of mind!)”

Posted 6 years ago

“Good website, with lots of maternity selection in ranges of sizes. Easy delivery and returns (I ordered two sizes to try) and the quality is always great,”

Posted 6 years ago

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Dorothy Perkins is rated 2.4 based on 257 reviews