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Dorothy Perkins Reviews

2.4 Rating 257 Reviews

34 %

of reviewers recommend Dorothy Perkins

Company Reviews

2.4

Based on 257 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Read Dorothy Perkins Reviews

About Dorothy Perkins:

At Dorothy Perkins you can buy Womens Clothing, Womens Fashion: Dresses, Maternity Clothes and Womens Shoes to buy online. The largest womenswear retailer in the UK, with over 600 stores nationwide, Dorothy Perkins has traded since 1919 and has been online with dorothyperkins.com since 1999.It offers gorgeous, up-to-the-minute fashion and the essential items of the season at affordable prices.

Visit Website

Phone:

0844 984 0261

Email:

customer.services@dorothyperkins.com

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Dorothy Perkins 1 star review on 11th May 2021

Dorothy Perkins 5 star review on 18th February 2021

Dorothy Perkins 1 star review on 15th February 2021

Dorothy Perkins 1 star review on 17th September 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service”

Posted 6 years ago

“the customer service in the Halifax branch is excellent”

Posted 6 years ago

“Bought a few pair of shoes online looking for a match to my mother of the bride outfit. Unfortunately they did not match and had to return which was easy and hassle free”

Posted 6 years ago

“Great clothing..terrific service..cater for tall ladies..good prices..and quality !”

Posted 6 years ago

“I have ordered four times now from Dorothy Perkins. The quality is excellent. They cater for tall ladies. Their jeans are so comfortable. Great prices and choices. Everything i have purchased has been spot on and never had to return. Shoes..dresses..jeans..jumpers. The delivery to Australia can be lengthy but always arrives on time. Couldnt be happier with their service ! Thank you Dorothy Perkins.”

Posted 6 years ago

“Bought long black trousers for daughter but needed 2pairs, only one left in shop. Lady in store was so helpful. She actually went on line and ordered a pair for me to be delivered to my home addresss and filled in all my details for me. Most shops these days just tell you to go online yourself and can't be bothered to help. Told me exactly when the delivery will be made and gave me an order number and phone number if they didn't deliver on the day stated. Told me what courier they use so I knew who to expect. All round excellent service! Thank you! Courier came on time too!”

Posted 6 years ago

“Find online shopping easy with them and good delivered in good time. Like the range of clothing on offer. Thanks”

Posted 6 years ago

“Happy customers a”

Posted 6 years ago

“Simply loved the coats i ordered... best quality and style...thankyou...”

Posted 6 years ago

“Brilliant prices, true size clothing that feels brilliant”

Posted 6 years ago

“Lovely clothing and good price. Very quick delivery. Good selection of items too.”

Posted 6 years ago

“excellent delivery service online”

Posted 6 years ago

“Lovely clothes at great prices. Good range of delivery options also”

Posted 6 years ago

“Excellent sizing of all the clothes i have bought from there i have only returned 1, button shirt gaped a little, apart from that i have confidence that when i buy clothes from here i know they are going to fit and no worries about sending things back .....love, love, love this shop”

Posted 6 years ago

“Excellent service as usual. Good sale prices and easy checkout process with 10% student discount as a bonus.”

Posted 6 years ago

“Excellent service as usual. Good sale prices and easy checkout process with 10% student discount as a bonus.”

Posted 6 years ago

“Easy to navigate the website to find what I wanted and was delivered promptly. Will be ordering from here again.”

Posted 6 years ago

“Great service, found me clothes and shoes in my size”

Posted 6 years ago

“I always use Dorothy Perkins, their range of clothes covers every occasion and they always have my size. The delivery is always quick and my parcel always turns up before expected.”

Posted 6 years ago

“Very pleasant staff at the Yate branch. They seem to love what they do. Happy to see staff that love their jobs.”

Posted 6 years ago

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Dorothy Perkins is rated 2.4 based on 257 reviews