Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Dorothy Perkins Reviews

2.4 Rating 257 Reviews

34 %

of reviewers recommend Dorothy Perkins

Company Reviews

2.4

Based on 257 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Read Dorothy Perkins Reviews

About Dorothy Perkins:

At Dorothy Perkins you can buy Womens Clothing, Womens Fashion: Dresses, Maternity Clothes and Womens Shoes to buy online. The largest womenswear retailer in the UK, with over 600 stores nationwide, Dorothy Perkins has traded since 1919 and has been online with dorothyperkins.com since 1999.It offers gorgeous, up-to-the-minute fashion and the essential items of the season at affordable prices.

Visit Website

Phone:

0844 984 0261

Email:

customer.services@dorothyperkins.com

Write Your review

Tell us how Dorothy Perkins made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dorothy Perkins 1 star review on 11th May 2021

Dorothy Perkins 5 star review on 18th February 2021

Dorothy Perkins 1 star review on 15th February 2021

Dorothy Perkins 1 star review on 17th September 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great clothes of good quality, good price and fast delivery.”

Posted 6 years ago

“I had an issue with an item which was only worn once and came apart in the wash. I took it to the local store and without hesitation they went above and beyond to find me the same pair elsewhere as they did not have my size. Once found they arranged for me to collect it from that store which is more convenient for me in a couple of days”

Posted 6 years ago

“Quick and simple ordering service. Free collection from local store. Able to select next day delivery. In store customer service was quick, friendly and super efficient!!”

Posted 6 years ago

“Dress for wedding”

Posted 6 years ago

“Quick and timely order. Good communication”

Posted 6 years ago

“They have good quality clothes in a range of sizes. I like to shop there for office wear.”

Posted 6 years ago

“Quick and easy delivery to store. Easy process to pick item up”

Posted 6 years ago

“Excellent delivery time, prompt refunds, products are accurate to how they appear online”

Posted 6 years ago

“There website is always easy to use checkout and everything, quality good, also usually purchase stuff in the sales getting a good bargain. Easy to return if need be but usually very satisfied with my purchases.”

Posted 6 years ago

“Great customer service”

Posted 10 years ago

“can't deliver my parcel on time so have refunded my postage cost and emailed me to let know. Great customer service”

Posted 10 years ago

“it all went well , i have received all that i order on time”

Posted 5 years ago

“Happy with the webdite, very uset friendly. Always happy with my products. The sizes are as they should be and the range of clothing and accessories is fabulous as well as good value for money. Recommend!”

Posted 5 years ago

“After bad reviews I can say my parcel arrived on time as promised will see how I get on with returns x”

Posted 5 years ago

“i bought a coat a few weeks ago online, the size was a bit small for a 10 but still fit, other than that the coat was perfect.”

Posted 6 years ago

“clothes fit lovely”

Posted 6 years ago

“Great product range and delivery options, had what I wanted, good deals”

Posted 6 years ago

“i wanted shoes and they hadnt my size so made it very easy for me one day later to pick them up from my nearest store”

Posted 6 years ago

“The clothes are as projected in photos. I am satisfied”

Posted 6 years ago

“The Boston shop is always clean and well set out ,not too cramped .the staff especially the older ones are very helpful and knowledgable about the fashion right for you age always a pleaser to shop there”

Posted 6 years ago

«
1
...
2
3
4
5
6
»

Dorothy Perkins is rated 2.4 based on 257 reviews