Dorothy Perkins Reviews

“ Declined my return request as they said it’s over 28 days now and according to the refund policy they can’t do it for me. ”

“ I will be returning it for a full refund and will ensure everyone i know is aware of the appalling service I received. ”

“ please do not order from this site. i wish I had read the reviews but just presumed it was the same Dorothy Perkins I had always shopped at. There is no one to contact regarding your order. You do not receive your refund. A very costly lesson learnt. Judging by all the reviews with similar complaints I have little faith of a refund. ”

“ Firstly my order was delivered to the wrong address because the address was cut off where the house number was. So had to chase this up with the post office. I sent for 4 items, returned 3 and only got a refund for 2. I have E mailed but have had no response. Very poor service, to say I’m disappointed is an under statement. No phone numbers for customer service which is very poor. ”

“ Delivery.Ordered the day before queens jubilee they accepted online next day delivery at £5.95 no mention it was impossible,i received my package 5 days later no refund on extra postage paid a total rip off. ”

“ They said I will receive a refund. ”

“ Really bad stuff. Bought a coat from them within a week, the stitching started to lose, got really fuzzy, and lint. The brand refused a refund. Please don't spend your money here ”

“ Terrible service. Won't be buying from them again. Sent the wrong order out to me. Two weeks later after returning the order I'm still awaiting a refund. No one takes any responsibility or responds to messages. ”

“ Been going around a circle with an agent when they bother to reply regarding a refund. Such bad service won’t buy again!!!!! ”

“ Bought few items but had to return as it was very poor quality. It says full refund but they deducted £7.59 without any reason. I emailed them so many times but it's been more than 4 months and they didn't refund my money back. Would not buy anything again. Very poor service. ”