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Dorothy Perkins Reviews

2.4 Rating 257 Reviews

34 %

of reviewers recommend Dorothy Perkins

Company Reviews

2.4

Based on 257 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Read Dorothy Perkins Reviews

About Dorothy Perkins:

At Dorothy Perkins you can buy Womens Clothing, Womens Fashion: Dresses, Maternity Clothes and Womens Shoes to buy online. The largest womenswear retailer in the UK, with over 600 stores nationwide, Dorothy Perkins has traded since 1919 and has been online with dorothyperkins.com since 1999.It offers gorgeous, up-to-the-minute fashion and the essential items of the season at affordable prices.

Visit Website

Phone:

0844 984 0261

Email:

customer.services@dorothyperkins.com

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Dorothy Perkins 1 star review on 11th May 2021

Dorothy Perkins 5 star review on 18th February 2021

Dorothy Perkins 1 star review on 15th February 2021

Dorothy Perkins 1 star review on 17th September 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you JEROME for sorting out my enquiry..You sorted it in minute’s..Very much appreciated”

Posted 1 year ago

“Fast delivery, updated regularly about order status, clothes were lovely and boots brilliant especially with good sales deals I got. Fab service as always”

Posted 2 years ago

“Well I ordered a midnight blue cord dress online, the amazing thing was I got a free postage to my home address through royal mail it was suppose to take longer for it to come I mean I was in no rush but it arrived today really well packed I got email and text message saying it's on it way and when it arrived. I would like to say thank you for the quick and fast delivery to the team, plus I do miss the store”

Posted 2 years ago

“What can I say brilliant! Ordered my dress yesterday next day delivery, so so pleased love it definitely going to order my clothes from dorothy perkins true to size, well done!!!!!”

Posted 2 years ago

“Ordered a dress for £4.50 with free delivery on the 17th march estimated delivery 31st march. Dress arrived this morning 25th well packaged beautiful dress for the money. Shopped with dp for years never a problem”

Posted 3 years ago

“This is the first time I have shopped at dp and I now know I will be a loyal customer! I got ankle boots and I love them! Excellent quality, excellent design and amazing price! They are the most comfortable boots I have ever worn I would recommend it to everyone! If you are wondering about the quality or not sure if you should buy from dp have no doubts! ;)”

Dorothy Perkins 5 star review on 18th February 2021

Posted 3 years ago

“I have ordered a few times from Dorothy Perkins lately. Items arrived promptly and there were no issues with returns via PayPal or bank card. I am happy with the service I have received.”

Posted 3 years ago

“Very good and fast postal service - free returns I like.”

Posted 3 years ago

“Great experience and fast delivery with some good prices and a section for us cloud catchers woohoo.”

Posted 3 years ago

“Great service , friendly staff good selection of in store goods. Everything well placed for easy pleasant shopping. My whole experience has been delightful . I shall come again.”

Posted 4 years ago

“delivery was 2 days earlier than expected!! amazing and lovely dress x”

Posted 4 years ago

“I just received my recent order and as always found the service to be 1st class. My order as always arrived very quick and was delivered by a friendly courier. I highly recommend this company. I am now looking forward to wearing my new clothes soon. Thank you Dp for everything.”

Posted 4 years ago

“Best company ever. Feel free to shop online. Return is not a hassle. Stuff is great and the quality is best”

Posted 4 years ago

“I always find the staff very helpful , there was s always a good display and I always find something to buy when I am in . Deirdre served me and was polite and helpful as I was looking for a top and she got it of the rail for me .”

Posted 4 years ago

“Lovely service from the blonde lady, and the young girl Lydia.”

Posted 4 years ago

“I was extremely delighted with my recent order that arrived so fast, especially given it was over a bank holiday, and my first time ordering with dp online. I will definitely be ordering again in the near future. Thank you so much for a professional service.”

Posted 4 years ago

“Great value for money clothes and shoes. Amazing quality and customer service.”

Posted 5 years ago

“Started wearing dresses about a year ago,our local store in cumbernauld us really good,I've always been served by the same lady called viv, she is friendly and doesn't make me feel awkward as I buy a bigger size than I would like, she really is a wee star xxx”

Posted 5 years ago

“Great range of clothes in my local branch in Walthamstow and the staff are absolutely lovely. Polite, welcoming and really helpful. Store is nicely set out with a good range for what is not a huge shop. Love just going in for a browse when I'm there.”

Posted 5 years ago

“all my products arrived on time, very pleased with everything I bought.”

Posted 5 years ago

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Dorothy Perkins is rated 2.4 based on 257 reviews