Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.78

4.8 Rating 3,122 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,122 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dorset Vehicle Rentals 5 star review on 1st November 2022

PHILIP ANDREW WILLSON

Dorset Vehicle Rentals 5 star review on 20th April 2021

REBECCA HIGNETT

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for deposit , bank have no details , a week later , of deposit being returned that I have been informed was returned the next day by Dorchester office . Have hired many times from here , NOT AGAIN will you see my money .”

Helpful Report

(DORCHESTER) - Posted 4 weeks ago

“Efficient, friendly service, what more could you want?”

Helpful Report

(DORCHESTER) - Posted 1 month ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester

Posted 1 month ago

“Excellent value for money. Booking online was easy, collection was hassle free, van was clean and tidy and drove very nicely. Only negative was that the van wasn't full of fuel as it said it would be on the website so i had to guess filling back up the right amount. Would have been much easier to have filled it back to full on my way dropping it back, but i assume that was more to do with the previous user. Dropping back was simple. if the need arises I will use again and recommend.”

Helpful Report

(DORCHESTER) - Posted 1 month ago

Thank you for your kind review, we hope to see you again in the future. Apologies regarding the fuel situation, I will pass on your feedback. Best wishes Head Office- Dorchester

Posted 1 month ago

“Friendly and helpful service. The car key drop box for out of hours return makes car hire simple and convenient.”

Helpful Report

(Bridport) - Posted 1 month ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 1 month ago

“The care was ready as promised and the young lady that dealt with me was fantastic.”

Helpful Report

(Yeovil) - Posted 1 month ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 1 month ago

“Van was immaculately prepared and of high quality.”

Helpful Report

(Gillingham) - Posted 1 month ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 1 month ago

“The cleanest and tidiest van I’ve ever hired. Helpful staff and reasonable costs. Highly recommended.”

Helpful Report

(Gillingham) - Posted 1 month ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 1 month ago

“We were treated with respect, from start to finish. The Bridport office staff were Extremely, competent , friendly and approachable. Very satisfied!”

Helpful Report

(Bridport) - Posted 1 month ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 1 month ago

“Yeovil has very helpful service and great price. Vehicle was in very good condition and staff very helpful. Would happily recommend them.”

Helpful Report

(Yeovil) - Posted 1 month ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 1 month ago

“Very helpful, quick response , definitely recommend , will use again.”

Helpful Report

(Weymouth) - Posted 1 month ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Weymouth Branch Manager

Posted 1 month ago

“Excellent service, easy booking system, hired a super car which was very clean snd tidy and perfect for me. Boss and staff all very polite and helpful no complaints at all. Thank you tor your help, Keep up the good work everyone. 😃”

Helpful Report

(Bridport) - Posted 1 month ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 1 month ago

“The service at dorset vehicle rentals was outstanding and very good price thankyou”

Helpful Report

(Yeovil) - Posted 1 month ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 1 month ago

“Great service!”

Helpful Report

(Bridport) - Posted 1 month ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 1 month ago

“Friendly staff, good vans, good prices. Highly recommended.”

Helpful Report

(Yeovil) - Posted 1 month ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 1 month ago

“Excellent and friendly service. Even managed to do a last minute change for me due to an oversight on my part. Happy to use again and would definitely recommend.”

Helpful Report

(Weymouth) - Posted 1 month ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Weymouth Branch Manager

Posted 1 month ago

“Great service happy people and value for money”

Helpful Report

(DORCHESTER) - Posted 1 month ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester

Posted 1 month ago

“Staff were friendly and helpful. Very easy and they will be my go to if I need to hire a vehicle again.”

Helpful Report

(DORCHESTER) - Posted 1 month ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester

Posted 1 month ago

“Good all round service from booking through to collection & easy return process Van excellent”

Helpful Report

(DORCHESTER) - Posted 1 month ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester

Posted 1 month ago

“Very good service the van was a pleasure to drive and in my opinion all at a reasonable price”

Helpful Report

(Yeovil) - Posted 1 month ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 1 month ago

“All good. Efficient transaction and decent clean vehicle. Good value.”

Helpful Report

(Weymouth) - Posted 1 month ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Weymouth Branch Manager

Posted 1 month ago

Dorset Vehicle Rentals is rated 4.8 based on 3,122 reviews