DreamIT Host Reviews

4.7 Rating 235 Reviews
92 %
of reviewers recommend DreamIT Host
4.7
Based on 235 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Greater than 83%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
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Phone:

1300434151

Email:

hello@dreamithost.com.au

Location:

4/556-598 Princes Hwy
Noble Park North
3174

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I am new to DreamIT and am very happy with there service. They are willing to help out even if the problem is not there's. I transferred my WHM over from a larger and extremely expensive provider that was much slower than these guys here. Slower with answer and there servers. So fare i can only recommend DreamIT. Rich
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Posted 4 years ago
Since moving to DreamIT, as a Host reseller, I have never looked back. Affordable solutions, excellent litespeed servers, and prompt support. Can't really fault any part of the product / service. Would highly recommend. Matt W.
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Posted 2 years ago
Hi Matt, thank you for recommending DreamIT Host! Your feedback is greatly appreciated. We are proud to provide fast and affordable hosting solutions for our customers.
Posted 2 years ago
Superfast customer service and was up and running seamlessly same day. Highly recommended
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Posted 2 years ago
Hi David, thank you for recommending DreamIT Host! We're glad to hear that everything is up and running smoothly.
Posted 2 years ago
At this stage I would not recommend them. If you only have one domain to come over then you will be fine, but if you have multiple then there are heaps of problems. You send emails and they take ages to respond and even then do not "read" the emails and when you think you have things sorted out, there seem to be more questions and things that you - the customer - has to do. Ask you to send things through the "ticket system" but we never get satisfactory answers. No timelines as to when things will happen even though we ask in each message. We were advised that migration would be seamless and quick and 3 weeks later we are still waiting. We are not tech savy and we advised that and even though they said no problem - it has been. We are not happy. Will review again later, if communication improves and we haven't given them the flick. . Only appears to be 2 people running this company and 1 is currently on annual leave. We are hugely disappointed given the good reviews this company seems to have.
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Posted 4 years ago
Hi Lindy, We appreciate all the feedback. There are multiple people working here at DreamIT Host, unfortunately, we don't go around reading each other's person emails especially if there's a system, in a place where we can already resolve and respond to queries. I've asked numerous times for the domain password so we can transfer it. We do ask our customers to be reasonable while following our processes and procedures, this is to ensure the best possible response. I've had a look at the ticket reply history and I can see an average response time of 1-2 hours, this is from all times of they and from our 100% Australian based team. Alternatively, if you wish to part ways. I'll be happy to organise a full immediate refund of your service, and then you're welcome to transfer your domains elsewhere. Moving forward, please keep all your queries here in this email chain, if you're looking for a prompt resolution. Otherwise, shoot over the domain password (after or before it's been renewed, we'll try transferring it even if it's already expired), or advise us you're looking for a refund and I"ll process it either way. Cheers, Jamie L. DreamIT Host
Posted 4 years ago
Awesome service by James and Abs. My emails were up and running in no time. Helpful advice, clear instructions on how to set it all up and very responsive. Highly recommend DreamIT Host.
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Posted 4 years ago
Dream IT have always provided outstanding customer service, they are extremely responsive and answer all my questions with patience (because I am a nube) and in super fast time. I recommend their services to everyone. They have saved my butt more than once in the several years I have had the pleasure of working with them. Thanks Dream IT
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Posted 2 years ago
Hi Natalie, thank you for recommending DreamIT Host! Our team is always happy to help. It has been a pleasure having you with us.
Posted 2 years ago
My transition from one of the mega size hosting providers (who I had been with for 10+ years) who have moved their customer service operations to a generic call centre somewhere to the North of Australia was motivated by the frustration in dealing with yet another monolithic entity. The experience of switching my domain to DreamIT and associated hosting has been an effortless experience. The customer service has been at a level that others should aspire to. Well done guys ! I look forward to a long hosting relationship and will have no hesitation in recommending you to others. Cheers Steve
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Posted 2 years ago
Hi Stephen, thank you for your review! We're happy to provide you with quality hosting, local support and an overall better experience. We appreciate you recommending our services to others.
Posted 2 years ago
I came across to Dream IT Host from Ventra IP and I knew I was making the right decision. Although they didn't have a lot of public awareness at the time, I still thought it was worth a shot. Dream IT Host was by far better than my old host in website performance and Australian support. What amazed me the most is that the staff actually read the emails and solved problems when there was a technical issue with your hosting account (CPanel) or/and emails. I've always been the performance and support person rather than money/cost driven because that's what makes any business better than others.
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Posted 2 years ago
Hi Tansu, thank you for your review! Your positive feedback is greatly appreciated.
Posted 2 years ago
Have never been happier, the service and performance is outstanding. The customer service is beyond all expectations and clearly sets the bar for other Australian hosting companies. With DreamIT's constant updates and improvements, this a a pro-active, dynamic and forward thinking hosting company. I hope we can continue working with DreamIT well into the future, do yourself and your business a HUGE favour and join with them - This is the BETTER solution!
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Posted 2 years ago
Hi Craig, thank you for your review! We greatly appreciate your positive feedback and our team is happy to hear that we exceeded your expectations.
Posted 2 years ago
About 8 months ago I migrated my full hosting reseller package to DreamIT. The team migrated all of my sites, completely seamlessly from the client end. Since then, I have migrated a number of other sites, also seamlessly. Their service is fantastic, the hosting is quick and fully featured. I fully recommend DreamIT.
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Posted 2 years ago
Hi Michael, thank you for recommending DreamIT Host! Your feedback on our Reseller Hosting is greatly appreciated.
Posted 2 years ago
Transfer our domain and website to DreamIT host recently. The customer service was fantastic.
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Posted 2 years ago
Hi Maciej, thank you for choosing DreamIT Host! We're glad to hear that you are satisfied with our service :)
Posted 2 years ago
Excellent service and support. The account dashboard and navigation is also really good: user friendly and easy to get around. A very professional and affordable hosting solution.
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Posted 2 years ago
Hi Julia, thank you for your review! Your kind feedback has been passed on to our team. We are glad to hear that everything is running smoothly with your hosting service.
Posted 2 years ago
Great service!
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Posted 2 years ago
Hi Chris, thank you for your review!
Posted 2 years ago
Wonderfull team, resolved matter in a flash and always there to assist. Prompt reply as well.
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Posted 2 years ago
Hi Anthony, thank you for your review! Our team is dedicated to providing high availability to promptly assist with all queries.
Posted 2 years ago
We just changed over from another provider and it was seamless. The sites now load up super quick even on the base web hosting. So happy and I will be recommending to my clients to move their websites over ASAP. Communication and service has been top notch. Great stuff!
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Posted 2 years ago
Hi Andy, thank you for choosing DreamIT Host and for recommending our services to your clients! Our team is proud to offer Australia's Fastest Web Hosting, backed by quality local support.
Posted 2 years ago
Unprecedented support, great value and the best performing servers in Australia! Support a local company and get yourself a reliable service provider at the same time! Thanks for your support team.
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Posted 2 years ago
Always reliable with any question / challenges I have. They are efficient, attentive, professional & patient.
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Posted 2 years ago
I have found DreamIT Host to provide responsive service and reliable, good value products. Recommended.
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Posted 2 years ago
I've been with DreamIT now since July 2018 and during that time have had no issues. Around mid 2019 I also had a followup call from Jamie, which was a nice surprise,…. not many companies follow up with their clients. In all I am completey satisfied with their operation and service so I plan to stay with them. If your thinking of choosing a real good Host company or changing companies you won't go wrong with these guys. Satified client - Paul
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Posted 2 years ago
Extremely happy with the great customer service. I was trying to migrate my Wordpress site onto Dream It Host and was unsuccessful. Luckily guys at Dream It Host helped me and did as much for me as possible. Australian based is a big bonus too! Thank you!
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Posted 2 years ago
Hi Niki, thank you for choosing DreamIT Host! We are proud to offer 100% Australian Owned and Operated web hosting, and our team is always happy to assist with the migration process.
Posted 2 years ago
DreamIT Host is rated 4.7 based on 235 reviews