“There are a lot of negative reviews, so I was very hesitant, but happy to report that the sneakers arrived on time (I would order well in advance as it took a while due to international shipping - but tracking was easy and up to date) and don't appear to be fake as far as I can tell! Would purchase from here again as long as I wasn't in a rush.”
“after 6 weeks unable to ship an “in stock” item. checked my account and new estimated shipping date was 6 weeks later. never got an email informing of their inability to ship. i cancelled the item on my cart to get the rest of my cart shipped and was charged shipping of 8$ without letting me know they would do that. i contacted customer service and was told that they they not care, that i should not have cancelled an item from my cart if i did not want to be charged for the rest of the order. they do not care about their customers. do not trust them. customer service is a “team”… they do not give you their names, even if you ask… again.. they do not care about building relationships… i had purchased 4-5 times before… but never more..
by the way, my order number is 31841392… and if anyone internally wants to check the conversation with customer service i think it makes a good case on how not to handle a consumer complaint…”
“Ordered the item for a birthday present. On the day it was due I got told I needed to cancel the order as they didn't actually have it in stock.
I am still waiting on the refund as it doesn't seem forthcoming.
Stay away from this company!”
“Dont buy from them. They promise a rwcivw date and after you pay they give you other dates. More than 10 days from spain to Portugal is a joke. On their site you only see positive reviews but cannot post anything.”
“Order number: 29679391
Delivery “failed” a few times. Logistic is horrendous. Finally arrived - Nothing fits.
Organised delivery using their provided labels, spending enormous time at the post office and paying $66.60.
No any refunds for FOUR MONTHS.
Then one day I see the same parcel crammed my mailbox as it’s bounced back from their return centre. No one is responding on their official phones, and by mail they say the parcel was in their customs “ Your returned parcel has been seen as a commercial shipment by the Customs office and it is currently stuck there. The parcel will be sent back to you by the Customs in a few days. Once the parcel is back to you we will arrange a pick-up service in order to return the parcel back to our warehouse in order to avoid this trouble again, and then we will proceed to the registration and refund request process.
Unfortunately when dealing with the Customs there is nothing we can do in order to speed up this procedure. The Customs procedures take quite a long time, up to 1 month, so please be patient and as soon as you receive it back contact us in order to arrange the collection.”
Silence since then. They are scammers, avoid !”
“I ordered in March and still have not received my purchase. I’ve asked for a refund and they said it’s on the way and to be patient. Then I inquired two months later and they said it got returned and they shipped it out again. Absolutely horrible! I no longer want the products. I don’t believe I’ll ever receive them.”
“Cheaters! Don't order! They don't deliver!
My order at DRESSINN didn't arrive. Ordered it on MAY 18, and still "in transit".
By all the reviews indicated at their websight and here, it seems that DRESSINN just take your money, but don't deliver !!!
I lost 124$ on my order !
Be careful not to order from them .”
“Order number 30876402 from 15/06/22
Order number 30876402 from 15/06/22, shipped Thu. 23 Jun. and Mon. 27 Jun. Today is 02/07/22
The item is on transport to the country of destination PostNL International, this is the update from 22/06/22
Beware that if the order doesn’t arrive, even if it shows it stuck somewhere in traffic, this company will give any excuse not to give your money back. In my case, the excuse is it can take up to 90 days for customs to release the package, even if it shows that is a lie. Their own tracking system shows it’s not being held by customs but the company do not take responsibility. They will not refund the money. They act in bad faith.”
“I've Been Waiting For My Order For 3 Months It Has Been In Transit To Country Of Destination, When I Inquire They Always Respond The Same Thing, Using Robots To”
“I've purchased a pair of boots and it was stated that I would receive them two weeks ago but till to date I haven't received my Parcel and the shipping status hasn't been update for the last 4 weeks, it's still says on Transit”
“They give a date you'll get your shoes, then you get them many weeks later. Also I bought a pair of NB shoes. A Pair I own 3 of that came directly from new balance. The quality is CLEARLY different and not made as well. The bottoms are a hard and sticky plastic material. Al
so the company doesn't let you leave real revies on their site or anywhere. They only take 100% positive reviews and share them, when if you research almost all reviews are negative.”
“I ordered shoes over a month ago. When I placed the order they gave me an estimated delivery date....but it's beyond that by three weeks! They now say it takes 15-60 days to deliver. How is that possible for one pair of shoes shipped my airmail?? Ridiculous.”
