Driftworks Reviews

4.8 Rating 3,114 Reviews
96 %
of reviewers recommend Driftworks
4.8
Based on 3,114 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Driftworks Reviews

About Driftworks:

Street & race car parts shop since 2004. Creating our own unique car builds and racing cars since 2002.
100% owned & run by genuine car guys!

Visit Website

Phone:

01217922000

Email:

shop@driftworks.com

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Driftworks 5 star review on 9th January 2024
Anonymous
Driftworks 5 star review on 15th November 2023
Jason Medeiros
Driftworks 5 star review on 15th November 2023
Jason Medeiros
Driftworks 5 star review on 15th November 2023
Jonathan L
Driftworks 5 star review on 10th August 2023
Mike Y.
Driftworks 5 star review on 3rd July 2023
Andrew Mark
Driftworks 5 star review on 3rd July 2023
Andrew Mark
628
Anonymous
Anonymous  // 01/01/2019
awesome customer service delivered and shipped within 1 day after a slight issue with what I ordered (mistake was on my part)
Driftworks 5 star review on 9th January 2024
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Posted 3 months ago
Just wanted to say how impressed I was with the whole experience. Have been looking for some time for a set of wheels in a certain size and style for my Veloster N and just couldn't find them. Came across Driftworks and Bola and was thrilled that they offered exactly what I was looking for. Was a little concerned about having a set of wheels shipped overseas to me but everything was great. The customer service was amazing, the shipping was great, and everything turned out perfectly. Will be using Driftworks in the future. Thank you guys so very much.
Driftworks 5 star review on 15th November 2023 Driftworks 5 star review on 15th November 2023
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Posted 5 months ago
On August 28, I ordered 4 rims worth nearly £700. It has not arrived until today, the day before yesterday I was able to talk to the company, but only by asking for the sales option when connecting, because no one answered the customer service assistance for 1 hour, and the sales connected after 35 seconds. The clerk said it would be in stock at the end of November, beginning of December, but he didn't know exactly when. He said they sent an email about this on August 29, which we then found out did not happen. They have been using the money for 2 months, they can't say anything concrete and the customer service is unreachable. Subcritical proceedings.
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Posted 5 months ago
Hi Istvan, thank you for informing us about this matter. We apologise for the confusion regarding the email that we understood was sent to you. We have recently upgraded our internal ordering platform but due to initial setup issues, this was the reason why our email update never got to you. However, we do understand one of our team has since spoken to you about your order and this has now been resolved. Apologies once again for the customer service you have received, this is definitely not how we deal with our valued customers on a daily basis.
Posted 5 months ago
Always a pleasure to deal with
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Posted 7 months ago
Being from the US, I was hesitant to order an expensive item (wheels) from overseas. Driftworks has a great selection of wheels, and carry a few brands not sold in the US, so I kept going back to their website, and found a set of wheels I liked from 2Forge. These particular wheels include the ability to customize offset, which really helps get that "flush" look everyone wants. After seeing the very reasonable shipping charges that Driftworks was charging, I decided to give them a shot and order a set of wheels for my Golf R. I ordered on a Sunday and received the confirmation early Monday morning that my order was being processed. I emailed drift works to ask about processing time, since these had a custom offset. I received an email from their rep (Alex), who let me know it would take about 5 days for the wheels to be made to my spec (bolt pattern needed to be drilled, and the backpad cut to my offset), and they would ship immediately when they were complete. I received shipping notification the following Monday, and was given a FedEx tracking number, which showed that the wheels were picked up from their shop in the UK, and in transit to the US. It only took one day to get the USA, and another ~2 weeks to get to my destination. I believe that was a couple of days longer than usual because of a national holiday, but because the shipping was so reasonable, I really didn't mind. During this time, Driftworks forwarded a customs forms to me that FedEx needed to be filled out. I searched google for how to fill out the form, it wass actually very easy, but looked complicated at first. Anyway, the wheels arrived in perfect condition, and I am beyond pleased with how they look on the car, and how easy it was to get them from across the globe. Specs: 2016 Golf R 2Forge ZF1, 17x8, 42 offset 235/45/17 Nitto Motivo
Driftworks 5 star review on 10th August 2023
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Posted 8 months ago
How can I sum up the company and the people that work there, blooming brilliant from start to finish! I run a 1,000 bhp Supra and am competing in a few drag events this year. I wanted a spare set of rear wheels, similar style to my genuine CCWs, that will run by Hoosier Drag Radials and clear U.K. brakes with full adjustment. Chris and Alex provided all the expert advice needed and I’m super impressed with the JR10 wheels. They also recommended a set of adjustable rear traction rods for Drag adjustment so I purchased a pair of these and again, great advice, communication and delivery. I’ll be using Driftworks for more stuff in the future, super impressed and thank you all. I’ll let you know how I can on at the strip! Thanks Greg”
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Posted 8 months ago
Everything went as expected
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Posted 9 months ago
Shocking the way they deal with their mistakes
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Posted 9 months ago
Very quick to dispatch
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Posted 9 months ago
Delivery was a hassle but that’s UPS!! I had no problem contacting Driftworks and they were very helpful. The Coilovers I bought for my Corvette, made an incredible difference. Like it should have been from new.
Driftworks 5 star review on 3rd July 2023 Driftworks 5 star review on 3rd July 2023 Driftworks 5 star review on 3rd July 2023 Driftworks 5 star review on 3rd July 2023
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Posted 9 months ago
The best shop as i know. I ordered 2nd time HSD coilovers. There was delivery for 3 days from UK to Cyprus. Thank you so much...
Driftworks 5 star review on 3rd July 2023
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Posted 9 months ago
Very fast delivery to the Netherlands and easy installation. Courier even changed his shift and delivered when he knew I was at home.
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Posted 9 months ago
Everyone from driftworks was super helpful. i’ve heard this before from many people and that’s why i decided to buy through them! i ordered Stanceparts aircups for my car and they arrived damaged. UPS crushed the box and snapped a lead line out of the compressor. Chris, Alex and everyone else at DW were very very helpful getting me a new compressor, and they did it fast! thanks again guys!
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Posted 9 months ago
Fantastic ordering process super easy, very fast delivery too, usually a week or more but came in 2 days
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Posted 9 months ago
I had purchased some Driftworks parts secondhand and need to replace some rosé joints. Not having the original part numbers, I supplied them with photos and they were able to confirm and supply exactly what I needed to get back on the road. Very helpful people.
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Posted 9 months ago
I can't say enough good words for the level of service and polite nature of the staff. Poor experience with UPS delivery but nothing to do with Drift Works.
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Posted 9 months ago
I've ordered almost every part from these guys for my drift build and on the rare occasion something wasn't right the customer service team were quick to correct the issue. Will definitely use again.
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Posted 9 months ago
Spot on , arrived 2 days after I ordered them . Can't fault the service .
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Posted 9 months ago
Excellent service, products and quick delivery, highly recommend.
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Posted 9 months ago
Excellent value and quick service.
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Posted 9 months ago
Driftworks is rated 4.8 based on 3,114 reviews