DYL Reviews

4.7 Rating 326 Reviews
94 %
of reviewers recommend DYL
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Phone:

8883104474

Email:

dylmgmt@dyl.com

Location:

4551 Glencoe Ave #155
Marina del Rey
90292

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Anonymous
Anonymous  // 01/01/2019
DYL has so many great features, I have yet to use everything available to me. We had problems with another VOIP provider, and DYL came in, got everything set up properly and has been the most dependable, useful Phone Service we have ever used. My staff is saving time and making more money since we have started using this system. I would definitely recommend DYL--and I frequently do.
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Posted 5 years ago
Love the ability to upload phone lists and auto dial that comply with DNC and Allstate procedures. Very competitively priced as well.
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Posted 5 years ago
Recorded calls saving on E @ O. Lead follow up is ez, too
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Posted 5 years ago
We measure goals daily, tracking call volume, texts, etc. In a sales office prospecting activity is essential, DYL helps us track if we are hitting those established goals.
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Posted 5 years ago
DYL has been a instrumental and valuable tool in running our agency as well has very reliable VOIP service and all at a very cost effective price. Great ROI
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Posted 5 years ago
Its great! We can keep track of all of our customers based upon our communications that we transact either call, text, or email. Also, being able to look at past history of our interactions helps make sure our customers are well taken care and that we are servicing all their needs. Thanks.
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Posted 5 years ago
They answer fast and help you quick.
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Posted 5 years ago
DYL has helped my new Agency off to a clean and fast start!! They’re accessible and always help us if we need them. Best VOIP system out there!
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Posted 5 years ago
Easy, effective management of prospect information. Follow up and case management is quick and easy and very effective. Used to achieve Blue Vase (Life Goal) as well as Toppers Club in 2nd year of business. The call recording is HUGE and helps us train our staff.
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Posted 5 years ago
Having my staff interconnected across the country is a must. Our DYL systems allow us to achieve this! Our call recordings are regularly pulled for training purposes and cut down on the amount of time it takes to get new employees acclimated to our work flow. Having our lead data flow into the DYL CRM is clutch and our Sales Manager can allocate opportunities with EASE. Big thanks to James and Nick over at DYL!
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Posted 5 years ago
On this Valentine’s Day I find it fitting to show some love to my business phone company DYL. I first learned about DYL in early 2015 before launching my first insurance agency. I chose DYL simply because it offered all the features I wanted under one platform. With DYL I get Lead Management, Campaign Dialing (For Telemarketing), Two Way Texting, Two Way Faxing, Emailing and lastly a great VOIP phone system. DYL allows me to Instant Call New Leads thru Integration with my Internet Lead Providers. The phone system allows me to create Workflows (Automated Follow-up) to include Calling, Emails and Texting. There are great report options and the ability to customize so many functions. DYL’s app on my iPhone has been amazing with the ability to log into my office phone system from anywhere in the world so I can work globally and function locally. DYL has also provided me with great customer service and they also offer some amazing webinars and training from top producers in my industry which has helped me immensely. DYL is a great phone system with a great team and I highly recommend them for your business no matter what the industry. Guy Anglade Allstate Agency
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Posted 5 years ago
Solid phone system- They did good training Etc
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Posted 5 years ago
DYL has helped with our day to day tasks and keeping them at the forefront of our minds. By proxy, DYL has helped u serve our customers better. Because of DYL's platform, we have surpasses our monthly goals.
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Posted 5 years ago
DYL has made running my business alot easier with their system. I usually can train new staff in a couple of hours, and keeping up with prospects is a breeze. I believe I am where I am at with my company because DYL makes following up very streamlined. Having multiple softwares in one is a cost saver as well. A few things need to be improved, but the tech department is always open to taking opinions and is continually making DYL even better. In the 2 years I have been using them, I have seen them upgrade multiple times.
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Posted 5 years ago
Dyl has allowed us to better manage our phone calls and leads. The training and customer service has also been excellent in achieving those goals.
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Posted 5 years ago
At this point, we are only using the phone service part of the system. We haven't started using the sales part of the system yet. But so far, we love it! Several things that have helped our office communication is the ability to put notes immediately after the phone call and that we can all see the notes for every client all day. Also, the ability to text our clients all within the same program. And, I like that when we call for help, a real person answers and helps you on the first call versus having to be passed around until you finally get to the department that can help you, like a lot of other phone companies. There are many many other features that we love. So glad we switched to DYL! I have already referred 2 other collegues because it has help us so much. Thank you!
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Posted 5 years ago
Our staff is able to get though many more contacts, save time by leaving a professional voicemail and being extremely efficient! It has made a world of difference in their day both in morale and efficiency, being able to get to more contacts in a much shorter time.
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Posted 5 years ago
Been using DYL for over 2 years. What a great resource and give us the ability to work from anywhere. I Highly recommend DYL. Call me will be glad to answer any questions about DYL.
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Posted 5 years ago
The lead management system is very easy to use. The call quality is also very good.
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Posted 5 years ago
The DYL platform has helped my agency not lose track of possible sales and has allowed us to circle back to sales months down the road that could have been missed. The automation of the platform is great and a must have!
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Posted 5 years ago
DYL is rated 4.7 based on 326 reviews