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easymanuals Reviews

4.3 Rating 945 Reviews

82 %

of reviewers recommend easymanuals

Company Reviews

4.3

Based on 945 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About easymanuals:

easymanuals.co.uk is the UK's fastest growing online vehicle workshop manual store. We pride ourselves on providing the best workshop manuals at the best prices with the best customer service.

You can be assured that all our workshop manuals are virus free, spyware free, trojan free, spam-ware free and completely safe for you to download fast and with ease.

From custom workshop manuals created to your exact VIN number through to vintage manuals for vehicles from the last century, you will find what you need at easymanuals.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don't be so surprised, I'm sure you fool many more people. What you have sent me is not personalized for my car, a lot of models are included. In addition, there are hundreds of pages repeated several times. It is a shame that you have charged me triple for the same thing that you would have sent me if I had not chosen the VIN option. I hope your conscience doesn't let you sleep. The only thing left for me is to publish my opinion about you in all the places I can.”

“Easymanuals are a Gang of Thieves, Please run away from their site right now. They Robbed £64 from my bank account. They Wont reply to any of my questions, Shame on Easymanuals. The sad part about all of this is that you can do (F/A) about it. Run away now, is my advice to you.”

“I bought an online version of a workshop manual but found it would take days to download. So, in addition, I purchased a usb memory stick version which came with “Vmware player” necessary to access the manual. Unfortunately, the Vmware refused to load to my computer and I therefore could not access the workshop manual. A help request was answered promptly but the advice was to load the Vmware player and try again, which of course was impossible. Further requests for help have been ignored, as has the request for a refund. So two weeks after my purchase I still do not have a usable copy of the workshop manual for which I have paid £42.93 and the ticket requesting help is still open and marked NORMAL priority!!!!!. Easily the worst online customer service I have ever experienced.”

“I purchased a manual for a Citroen ds3 from easymanuals.co.uk I paid £16.99 , they sent me a link to download the file which supposedly had the manual , I tried to download but didn’t get anything ! I emailed the company told them my problem which they said I needed apple mac or a computer with windows god knows what which I didn’t have as I only have an iPhone 13 , so they said they will send me another version in pdf form , it came but was just like a parts catalogue !! It never had anything in it to help like a Haynes manual does , I emailed them again told them my problem again to which they replied with you need the first download we sent you which I couldn’t download because I didn’t have the computer or software to download it !!! I emailed again and they said you will have to work with what I’ve been sent !!! Disgusting response from this company be aware and steer clear !!!!”

“Hi bought a mk2 focus st manual and the downloadable link didn’t work, all I had was a blank screen and it wasn’t in my downloads or my downloaded files on my iPhone 13 Pro or my iPad Pro. As I was having trouble with this I contact the company and asked for advice on how to get the manual that I paid for. They were the most unhelpful, unprofessional company I have ever had the pleasure of dealing with. Their advice was useless and after a couple of emails backwards and forwards they ended up blocking my email address and refusing to get back to me or offering me a refund. After waiting several days I went to PayPal and opened a case and again the help was useless. I was eventually giving refund and accused of getting having the download and wanting a refund which would be fraud! Absolutely shocking accusations being throwing without any proof and completely unprofessional. Stay away from this company it’s really not worth your time unless you like being insulted.”

“Total waste. They want the VIN details after sending to them no email or download details. Do not use this people. Try to get refund, no comunication at all.”

“9 Days after placing my order and 6 days after providing the necessary identifiers I still do not have my manual. If you call you just get a recorded message. Email response is slow and, recently, non-existent. Starting to think the whole thing is just a con.”

“It was supposed to be PDF format but after download found out it requires VMware Fusion which is extra COST and also requires lots of time and effort. Not good!”

“I was very disappointed in that the reason I purchased this manual was to repair an electrical issue concerning the engine as is most commonly required of workshop manuals. Instead I received 3000 pages of completly useless information of how to remove components mostly concerning unpopular models of this vehicle. There was no useful information regarding faultfinding of any of the common faults. This was a complete waste of money and my time.”

“Managed to download the PDF edition of ''repair manual'' but it didn't cover the jobs I wanted to carry out. The manual is not well organised or referenced. Basic lay out is amateurish to say the least. Money down the drain. WILL NEVER PURCHASE from here again.”

“The manual itself is well illustrated, but there IS NO INDEX !!!. So , since there are about 12,000 pages, to is almost impossible to firn the section you want. Requests for an index have been unsuccessful, so my £68.70 manual is useless to me”

“Bloody useless if you run MAC OS forget 10 gig file size but can not access anything other than the You need to install virtual machine… Not a mention of this little pice of information prior to purchase, Not Fit For Purpose…….. Starting charge back”

“Ordered a Ford manual. They say VIN specific. A big lie. I proved them wrong, they did not want to give my money back. Also, these guys are not sending automatic requests for reviews, or even manually. They select the customers, in order to get only positive reviews. That means, the score they have here is fake. Most likely, their score should be under 2 stars. I cannot give them zero..”

“Bought a Volvo 40V repair manual. Totally useless and wast of money. No specific information on any repair. Any internet forum or YpuTube video delivers better information.”

“2003 bentley arnage download is useless, was supposed to have 100,000 + pages wow thats funny.... so much useless pages, so many duplicates of usless info, not even a search utility so you have to keep looking and looking. Cant even find a basic fuse pannel location. Dont buy this donload”

“NO DOWN LOAD OR LINK PROVIDED PASSWORDS HIDDEN ON ENTRY - MADNESS !!!”

“Lots of support available. Daughter chatted on whatsapp which was cool and got to the problem in a few minutes.”

“Your 4500 page manual has no index and obviously no links. About as much use as an ashtray on a motor bike.”

“Nissan Elgrand manual is unintelligible. Obviously machine translated with incorrect grammar, words and the odd Japanese word that the computer couldn't translate thrown in. Picture captions are not translated (as the captions are not pure text).”

“I bought a car manual from them step to step with icons and all the images are missing, i want what i bought or give the money back they are scammers”

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easymanuals is rated 4.3 based on 945 reviews