“Terrible customer service. Terrible people. Terrible delivery times. More than happy to take your money and your calls when ordering but as soon as your not happy with something they won't return calls or answer emails. Will never purchase anything through EasyR ever again and strongly suggest people avoid them. TERRIBLE!”
“Customer service was terrible. Waited 8 days for a pair of gloves to be dispatched after paying the extra fee for “express delivery”. Once I realised these weren’t going to arrive in a timely manner I tried to contact them to cancel the express delivery (as there is no point when it takes a week to simply “process” an order prior to evening reaching dispatch) they were smug and rude when I got to speak to someone initially then non responsive after that when I tried getting a refund. Wouldn’t answer phone messages, call back or reply to an email. Worst customer service I have ever encountered!”
“Bought silencer for exhaust (right model & make) but didn't fit. Completed return forms, paid for return postage. Item was confirmed as being received via tracking but have not received any return contact. I'm happy with an exchange, refund or even maybe someone contact me to start with. VERY POOR customer service”
“I rang on Thursday 12/10/23 and you informed me that the tyre will be shipped by Friday 13/10, now this message says that it will take another two days to process and ship.
This is completely unacceptable, when I paid for the tyre on the 10/12 the transaction was immediately approved, the website stated that the tyre was in stock AND further to this I rang the previous Friday confirming that the tyre was in Brisbane in stock.
Surely there needs to be a check in place that when you take a client's money the item needs to be picked and shipped immediately.”
“Ordered a new set RST Evo Tech - toe sliders .. delivery was fast and the pricing was excellent.. very happy with my purchase this is a great online store for motorcycle equipment.”
