ecodek Reviews

Name: ecodek
Address: 13 Abenbury WayWrexham Industrial Estate, Wrexham
Rating: 4.51

4.5 Rating 67 Reviews

91 %

of reviewers recommend ecodek

Company Reviews

Questions

Metrics

4.5

Based on 67 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

Visit Website

Phone:

01978667840

Email:

felicity.hodgkinson@ecodek.co.uk

Location:

13 Abenbury WayWrexham Industrial Estate
Wrexham
LL13 9UZ

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ecodek 5 star review on 11th January 2017

Graham

ecodek 4 star review on 11th January 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your product is brilliant but your after sales is shocking and staff can be very awkward”

Helpful Report

Posted 8 years ago

Hi Mike - sorry to hear you feel that way, as we do always endeavour to look after our customers. We use all feedback to improve our Customer Service. We hope to be able to offer you improved service on another occasion.

Posted 8 years ago

“Expert advice, would use again.”

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Posted 8 years ago

“First class service from beginning to collection a pleasure to deal with as well as being an excellent product complete with detailed installation data sheets. Thanks to all their staff for making my purchase a great experience !! Mike Pearson.”

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Posted 8 years ago

“Nice straight consistent product. Coloured screw heads are great. All good quality. On the downside, my order came exactly at the order length, not over length as claimed during the order process, and so having had to trim the ends, I was left slight short.”

Helpful Report

Posted 8 years ago

Hi Adrian Many thanks for your great feedback - nice to know we have another happy customer! Regarding the board lengths - we run to tolerances of -0mm to +20mm - the 20mm is really to ensure that once the extruded boards have cooled they do not come up short. We would love to see some photos of your finished project!

Posted 8 years ago

“Excellent service.”

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Posted 8 years ago

“Substantial, weatherproof, first class appearance. Recommended, particularly for our wet climate !”

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Posted 8 years ago

“I had really good service, and hope this will continue now that my decking has been laid”

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Posted 8 years ago

ecodek is rated 4.5 based on 67 reviews