Edwin Novel Jewelry Design Reviews

4.9 Rating 807 Reviews
98 %
of reviewers recommend Edwin Novel Jewelry Design
4.9
Based on 807 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Easy
Anonymous
Anonymous  // 01/01/2019
Extremely happy with the pair of earrings I purchased! I bought them for myself b/c I had the extra money and I don't regret it one bit. The appraiser I took it to said they even gave me a better stone color than what I ordered!
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Posted 3 years ago
My husband ordered me a pair of diamond earrings at the end of November for Christmas, but we did not receive them until two weeks after Christmas; however, it is my understanding that this company was hit very hard by Covid-19, and they were short-staffed, which caused the delay. 2020 was an exceptional year, to say the least given the pandemic and the lastness of the delivery was unavoidable. I truly hope that all who were affected are recovered and doing well. That being said the earrings were very beautiful, of the highest quality, and I am very happy with them.
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Posted 3 years ago
The gift I ordered for my gf came just in time for the valentine's day weekend and she loved it so much... looks really close to something she liked in the mall but the jewelry from edwin novel was perfect for my budget
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Posted 3 years ago
I received my 1-carat stud earrings today-they were ordered as a Valentine's gift from my husband last week. I was a little nervous after reading some of the latest reviews, but I could not have been more pleased with how the earrings look. They are actually a BETTER color grade than I ordered! I got them in a timely manner and the response to my questions via email were answered immediately! I would definitely purchase from Edwin Novel Jewelry Design again!!!
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Posted 3 years ago
i'm very satisfied with the brilliance of my ring. I can see my own reflection on the gold part, even! the people at Edwin Novel did an outstanding job with the ring I purchased, and it was worth the money!!!
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Posted 3 years ago
WOW!!! I chose my dimond color and clarity over the phone to be H and SI2 and its super shiney! I picked one of the Halo rings. I originally bought M and I3 because I didn't know anything about clarity or color before...just thought they were all the same... but calling someone from the company helped me out a lot when it came to the scales. She was able to help me out a lot and exchange my product for a clearer and lighter diamond... I guess people are just happy enough to own a real stone!!! I wish I had gotten her name so I couldve put it on this review. Thank you so much!
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Posted 3 years ago
Great company and customer service, listens to your needs.
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Posted 3 years ago
RECEIVED AMAZING SERVICE FROM THIS BUSINESS, AND AN AMAZING DIAMOND RING. Edwin Novel's jewelry design and customer service teams blew me away, and you get way more than what you pay for.
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Posted 3 years ago
Love my diamond ring!
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Posted 3 years ago
the tiny diamonds look like they were really hard to put in the ring, great job
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Posted 3 years ago
the product came out just as expected and fit comfortably on my ears. The yellow gold pairs well with the diamonds!
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Posted 3 years ago
Eager to receive my order that I placed I called once maybe twice. The man on the other line did say that they have been overwhelmed with orders so I chose to be more patient... and the waiting paid off. I received a small diamond pendant attached to a delicate chain... it looks good on me AND my wife!!!
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Posted 3 years ago
Really appreciate the business and the earrings I gave my mom!
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Posted 3 years ago
Probably the most affordable diamonds you can find anywhere, all for pretty decent quality.
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Posted 3 years ago
Edwin Novel had just the pair of wedding bands we were looking for. it fits the both of us so well and the diamonds complement the yellow gold great.
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Posted 3 years ago
Bought something cheaper to try their products out. To put it short, i'll definitely be buying something more expensive next time!
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Posted 3 years ago
Got my order in the mail and I'm ready to propose... quality setting and with how the smaller diamonds are set this looks like a lot of hard work was put into it, making me feel confident she'll say yes
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Posted 3 years ago
The earrings I bought for myself here look great! a little later than expected but with how they look, these were worth waiting for!
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Posted 3 years ago
I received a beatiful pair of diamond studs at an exceptional price that in no way could be matched. They were above and beyond my expectations; I couldn't be happier!!
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Posted 3 years ago
My Auntie purchased a ring from here and it was beautiful. Her ring was absolutely perfect with the most detailed design I have ever seen. She was very satisfied and that’s why I decided to purchase my engagement ring. I absolutely love Mark. He was so helpful to balance what I can afford with what I would like the most. He showed me many different qualities of diamonds and designs he recommended. He really helped me decide on a classic design and I am sure I will always appreciate it. Because this is my wedding ring, I decided to get a simple design that has been in fashion for decades. I am going to wear my engagement ring for a lifetime and a design that has been appreciated for many years insures me that it will be appreciated for many years to come. The center diamond I purchased is really nice. My fiancé gave me a big budget and I got a flawless diamond. There is not much more to say about a flawless diamond other than its absolutely amazing.
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Posted 3 years ago
Edwin Novel Jewelry Design is rated 4.9 based on 807 reviews