Edwin Novel Jewelry Design Reviews

4.9 Rating 816 Reviews
98 %
of reviewers recommend Edwin Novel Jewelry Design
4.9
Based on 816 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Easy
Anonymous
Anonymous  // 01/01/2019
Thanks for the earrings! They're shiny, bright, flashy, flawless and all for a bargain
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Posted 3 years ago
My experience with edwin novelJD was very simple. I placed my orders with no issues. It arrived 2 days after production finished. It does take a little while to receive ur confirmation number and tracking number, but it does come eventually.
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Posted 3 years ago
Thank you so much edwin novel, my girl loved her promise ring. I'm glad i dropped money here, it was the most affordable option and it had the best outcome
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Posted 3 years ago
My experience with this company has been nothing but amazing! I'm so glad my daughters necklace came as exactly as I designed it. In fact, its better than I expected. Thank you EDWIN NOVEL, you have the best team
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Posted 3 years ago
These guys pulled an amazing, beautiful ring in a short amount of time! I was impressed with their ability to accommodate all my needs in a timely matter. Thank you Edwin Novel and team (:
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Posted 3 years ago
Thank you, Edwin Novel Jewelry! You guys just made my life so much easier. I was able to custom design my wife's birthday ring to her liking without having to physically go to a bunch of different stores and watch her try on a million rings. I'm a working man married to a house wife, believe me I'm tired haha. I will most likely turn to this company again in the near future to place more orders for upcoming events.
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Posted 3 years ago
Edwin Novel Jewelry Design is freaking amazing!!! I ONLY purchase NATURAL diamonds, which is why I prefer shopping here and not at your typical Kay or Tiffany & co. Yes, those big jewelry companies are just as shiny and expensive, however I'd rather spend my hard earned money on a natural, authentic diamond with Edwin Novel, rather than spending more money on a lab made diamond with a label slapped across it. With mainstream jewelry companies, you are paying for the label. I care more about the authenticity or quality of my diamonds, than a label. Thank you Edwin Novel and team (: You guys never disappoint
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Posted 3 years ago
My experience was more than satisfying. All my needs were accommodated in a timely manner. Cool company, nice natural diamonds. would recommend
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Posted 3 years ago
Just got my 18k rose gold necklace with a cross pendant. beautiful flawless finish. Can't wait to wear it out. Now I just wanna buy so much more!!
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Posted 3 years ago
Extremely happy with the pair of earrings I purchased! I bought them for myself b/c I had the extra money and I don't regret it one bit. The appraiser I took it to said they even gave me a better stone color than what I ordered!
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Posted 3 years ago
My husband ordered me a pair of diamond earrings at the end of November for Christmas, but we did not receive them until two weeks after Christmas; however, it is my understanding that this company was hit very hard by Covid-19, and they were short-staffed, which caused the delay. 2020 was an exceptional year, to say the least given the pandemic and the lastness of the delivery was unavoidable. I truly hope that all who were affected are recovered and doing well. That being said the earrings were very beautiful, of the highest quality, and I am very happy with them.
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Posted 3 years ago
The gift I ordered for my gf came just in time for the valentine's day weekend and she loved it so much... looks really close to something she liked in the mall but the jewelry from edwin novel was perfect for my budget
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Posted 3 years ago
I received my 1-carat stud earrings today-they were ordered as a Valentine's gift from my husband last week. I was a little nervous after reading some of the latest reviews, but I could not have been more pleased with how the earrings look. They are actually a BETTER color grade than I ordered! I got them in a timely manner and the response to my questions via email were answered immediately! I would definitely purchase from Edwin Novel Jewelry Design again!!!
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Posted 3 years ago
i'm very satisfied with the brilliance of my ring. I can see my own reflection on the gold part, even! the people at Edwin Novel did an outstanding job with the ring I purchased, and it was worth the money!!!
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Posted 3 years ago
WOW!!! I chose my dimond color and clarity over the phone to be H and SI2 and its super shiney! I picked one of the Halo rings. I originally bought M and I3 because I didn't know anything about clarity or color before...just thought they were all the same... but calling someone from the company helped me out a lot when it came to the scales. She was able to help me out a lot and exchange my product for a clearer and lighter diamond... I guess people are just happy enough to own a real stone!!! I wish I had gotten her name so I couldve put it on this review. Thank you so much!
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Posted 3 years ago
Great company and customer service, listens to your needs.
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Posted 3 years ago
RECEIVED AMAZING SERVICE FROM THIS BUSINESS, AND AN AMAZING DIAMOND RING. Edwin Novel's jewelry design and customer service teams blew me away, and you get way more than what you pay for.
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Posted 3 years ago
Love my diamond ring!
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Posted 3 years ago
the tiny diamonds look like they were really hard to put in the ring, great job
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Posted 3 years ago
the product came out just as expected and fit comfortably on my ears. The yellow gold pairs well with the diamonds!
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Posted 3 years ago
Edwin Novel Jewelry Design is rated 4.9 based on 816 reviews