Edwin Novel Jewelry Design Reviews

4.9 Rating 816 Reviews
98 %
of reviewers recommend Edwin Novel Jewelry Design
4.9
Based on 816 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Easy
Anonymous
Anonymous  // 01/01/2019
Hassle-free! When it comes to this vendor, they have the best communication. Eager to suit all my needs, I can tell Mr. Novel's team goes to lengths to give us that blissful moment: the engagement ring. Happy customer every time!
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Posted 4 years ago
I’ve been buying jewelry from Edwin Novel for years, and my experience gets better and better with each purchase. They really value their customers and take pride in their craftsmanship. I respect the work ethic of their team, and am impressed with the results. The diamonds I’ve received from them are breathtaking. Looking forward to my next purchase from Edwin Novel!
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Posted 7 hours ago
The best customer service I’ve ever experienced. I wanted to make a custom ring for my girlfriend. I reached out to the team at Edwin Novel and collaborated with them on the design. They were so patient with me, I cannot thank them enough. Very grateful for all of their help. The design was quite complex and they did a fantastic job at crafting it. She was thrilled when I gave it to her. Very talented team at Edwin Novel Jewelry Design!
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Posted 6 days ago
Just received the most gorgeous diamond ring from Edwin Novel Jewelry Design! I wanted to buy myself something special for my birthday, and I’m sure glad I did. I feel amazing wearing this ring. The diamond is huge and bright. The ring itself has a super intricate design, very impressed with the craftsmanship from the team at Edwin Novel. Thank you ENJD for the best birthday gift ever!
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Posted 1 week ago
Just received the most elegant pendant from Edwin Novel Jewelry Design. Yellow Gold with a shiny diamond in the center. It matches perfectly with a pair of earrings that I purchased from them last year. There were so many gorgeous pendants to choose from on their website. I will be buying all of my necklaces from them in the future. Great quality and affordable prices. It’s a win/win!
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Posted 1 week ago
Amazing jewelry from Edwin Novel! My partner bought me a diamond ring from them last month. The brilliance of the diamond is very impressive. And the setting is quite unique. I feel like royalty wearing it. I feel even more special knowing that every one of their pieces is custom-made and handcrafted. Beautiful jewelry from a fantastic company!
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Posted 1 week ago
Just received the diamond ring that my fiancé and I ordered from Edwin Novel Jewelry Design and it’s everything that we hoped it would be and more. The brilliance of the diamond is astounding. The White Gold setting of the ring is extremely elegant. We are so pleased with the entire shopping experience that we plan on ordering the rest of our wedding bands from them too!
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Posted 1 week ago
Edwin Novel is the epitome of professionalism. I was buying my girlfriend a pair of diamond earrings and wanted to make sure they were perfect for her. The sales team made me feel very comfortable asking a bunch of questions, and I feel a lot more knowledgeable about diamonds now. I received the earrings last week and my girlfriend absolutely loves them! Thank you to the team at Edwin Novel Jewelry Design for all of your help and hard work. Much appreciated!
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Posted 2 weeks ago
Absolutely thrilled with my experience with Edwin Novel! From the moment I placed the order, the customer service I called was incredibly knowledgeable and helpful. She guided me through the best options for me and my wife’s taste. I found the perfect ring for my wife that exceeded my expectations. Highly recommended!
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Posted 2 weeks ago
I absolutely adore the diamond pendant that I purchased from Edwin Novel Jewelry Design. Super cute! It’s so sparkly. Definitely my new favorite necklace.
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Posted 3 weeks ago
Grateful for the team at Edwin Novel! Excellent customer service, and impressive jewelry. I respect the fact that all of their jewelry is hand-crafted. The entire shopping experience was very personable and professional. And the diamond I received is quite breathtaking.
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Posted 3 weeks ago
In awe of the gorgeous diamond earrings that my husband gifted me from Edwin Novel! I’ve been wearing them every day since he gave them to me. They match my wedding ring perfectly. The best anniversary present ever!
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Posted 3 weeks ago
Very impressed with the wedding rings that my spouse and I received from Edwin Novel. Elegant, timeless designs, and the diamonds are simply magical. They’re always shimmering, it’s hard to look away. I got the 14k yellow gold band, while my partner went for the white gold – both of which are truly spectacular. It’s an amazing feeling to know that we’re going to be wearing these rings forever. Thanks Edwin Novel for the beautiful addition to our lives!
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Posted 3 weeks ago
A great place to purchase jewelry! The diamond I bought from them is the nicest stone I’ve ever seen. And the setting for the ring is quite unique. Fantastic experience all around.
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Posted 4 weeks ago
I was looking for a nice, classic men’s wedding band and found lots of great options at Edwin Novel. They had many simple yet elegant designs. I was tempted to buy more than one. I decided on a 14k White Gold option. It arrived yesterday and is everything I was hoping for. Very sophisticated.
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Posted 1 month ago
Shopping at Edwin Novel was delightful from start to finish. The staff was warm and welcoming over the phone, making me feel valued as a customer. Their attention to detail, and commitment to quality, shows through the necklace I bought. I’ll definitely be returning for future purchases!
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Posted 1 month ago
I couldn’t be happier with my recent purchase from Edwin Novel. They have a vast selection, and the customer service was incredibly patient with me as they gave me the best options for my upgrade. Their expertise helped me find the perfect stone for my ring that I wanted to upgrade and the whole process was seamless. Thank you for such a wonderful experience!
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Posted 1 month ago
Very satisfied with the diamond ring that I bought last month from Edwin Novel. I wear it every day. The diamond is very shiny and the rose gold band really compliments the stone. Will definitely order from them again.
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Posted 1 month ago
Obsessed with Edwin Novel Jewelry Design. I’ve ordered from them three times and every time they’ve exceeded my expectations. Gorgeous jewelry and excellent customer service. Definitely my favorite jeweler!
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Posted 1 month ago
I bought a wonderful engagement ring from Edwin Novel. I appreciate how all their jewelry is custom-made and handcrafted. Makes the ring even more special, knowing it’s one-of-a-kind and was made just for her. The diamond is flawless, and the design of the band is elegant. Very happy with my purchase.
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Posted 1 month ago
In love with my wedding ring from Edwin Novel! I feel extra stylish and sophisticated wearing it. The diamond is super bright and shiny. The customer service team was very helpful with all the questions I had about picking out the perfect diamond. Very pleased with our entire experience!
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Posted 1 month ago
Edwin Novel Jewelry Design is rated 4.9 based on 816 reviews