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Eezee Pte Ltd Reviews

4.1 Rating 518 Reviews

74 %

of reviewers recommend Eezee Pte Ltd

Company Reviews

Product Reviews

4.1

Based on 518 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Eezee Pte Ltd 5 star review on 28th February 2022

Eezee Pte Ltd 5 star review on 7th February 2022

Eezee Pte Ltd 5 star review on 7th February 2022

Eezee Pte Ltd 5 star review on 26th January 2022

Subbaiyan Sivakumar (Utracon Structural Systems P/L)

Eezee Pte Ltd 5 star review on 7th January 2022

James Wong (Self Employed)

Eezee Pte Ltd 5 star review on 2nd January 2022

Phan Bunthoeun (E-Power House Co Ltd)

Eezee Pte Ltd 5 star review on 30th September 2021

Yuanita (PT BINTANG ANUGRAH SAMUELRENO)

8

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied with my recent purchases. Excellent customer service especially by your staff by the name of Rinjani Kusuma Putri. She have made it possible for me to get my Rubbermaid cart changed to the right specifications within an impossible time frame. For that, your company have gained my trust and respect. It is by having good employees like her, keeps your company's foundation strong. Will definitely recommend my fellow industry friends to purchase from you.”

Helpful Report

Posted 2 years ago

Dear Mr. Shahril, Thank you for such an incredible review! We’re very pleased that you had a delightful experience with us. Feedback like these always puts a smile on our faces and motivates us to keep up the high focus with all our customers. We'll also ensure that we celebrate and recognize the job well done by Rinjani. Thank you again for your feedback, and we look forward to doing business with you again! Stay safe and take care! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd

Posted 2 years ago

“Listed item and confirmed payment, later item no stock and ask to buy more expensive item. No sure when refunds will be credited back?”

Posted 1 week ago

“The item I bought was delivered in 2 days. I was expecting it to be much longer. The address I keyed in was wrong. The delivery staff managed to contact me and delivered to the right address. My sincerest apologies for the mistake. This is my first time using Eezee. Rest assured, it will not be my last. Good job!”

Posted 1 week ago

“Eezee sales team is reponsive n efficient”

Posted 1 week ago

“有及时回复电邮。满意服务。”

Posted 1 week ago

“The platform is not user-friendly. It takes time to look for the item, as the majority are not listed in the catalog. Even the catalog items, but with a lengthy lead time and no stock. Although the system is supposed to assist, it actually causes us more stress and causes us to forget to place orders, which causes production to halt and delay.”

Posted 2 weeks ago

“I didn't received any reply email from eezee”

Posted 2 weeks ago

Dear Mimie, Thank you for bringing this to our attention. We appreciate your feedback regarding the email communication and will have the team contact you right away. Thank you and have a pleasant day ahead! Sincerely, Eezee Customer Success team

Posted 2 weeks ago

“Hi, ordering process through wesite ,not convenient. very time consume. complicated need go through prurchaser..... lucky , ur side have one team , email and quote faster then need passward lah. need apprval lah.. so time wasted. Thanks the email and quote team. beside purchaserrole, no have outside outdoor eezee teamsales , support all types of technical issue, doubt bout the ordering parts at eezee? comments and continouse feom user . Mr. ngTH”

Posted 3 weeks ago

“Excellent communications in mail correspondance. unable to contact personaly in whts app or through phone. Your service is most satisfactory need catalogue for us to drop enquiry to U in future.”

Posted 4 weeks ago

“better improve your web pages”

Posted 1 month ago

“Hi, We have rcvd all total of 30 tin in good condition except for 1 of the tin found slide dented. Just a feedback to the delivery man who was delivered our order item is not friendly. He call us to take the item at our void deck. Reason given that he got no trolley. End up using our trolley to load all 30 tin. He claim that my maid steal 1 of the tin. Later found up that the 1 tin that was missing left inside his vehicle and appologise. Thank you.”

Posted 1 month ago

“Repeat buy. Good quality product.”

Posted 1 month ago

“I requested for Tax invoice and received the below email. I do not think it's professional way to send this email. Reply should be " We will forward you the tax invoice once it's available in our system" ***************************************** Hi Yumi, Unfortunately, the tax invoice will be available in our system in 1-2 working days if we submitted the DO to complete our delivery record. May I seek your assistance to sign the DO first?”

Posted 1 month ago

“Wrong item sent.”

Posted 1 month ago

“Received the item but it is different from the image shown on the website, it cannot be used. Very disappointed.”

Posted 1 month ago

Dear Anthony, Thank you for bringing this to our attention. We apologize for the inconvenience you’ve experienced with the item not matching the website image. Your feedback is crucial to us, and we take it seriously. We will investigate this matter promptly and ensure that such discrepancies are addressed to prevent similar issues in the future. One of the Customer Success Executive will be reaching out to you to further investigate and have this sorted out the quickly. Once again, we apologize for any disappointment caused, and thank you for your patience and understanding. Have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 1 month ago

“Eezee purchaser still not familiar with products. they need to learn to source for other similiar items in market. delivery date also not in time until buyer chase like mad.”

Posted 1 month ago

Dear Gerald, Thank you for the time taken to share your feedback with us! We appreciate this as it helps us improve our services and better meet our customers’ needs. We will ensure that our team members receive additional trainings to enhance their knowledge of our offerings. If there are specific items you believe we should explore further, please feel free to share more details, and we’ll address them promptly. Your suggestion about sourcing similar items in the market is duly noted. We are committed to expanding our product range and exploring alternative options to better serve our customers. Furthermore, we sincerely apologize for any inconvenience caused by delays in delivery. Your feedback regarding the delivery date is essential to us. We are actively reviewing our processes to ensure timely deliveries and prevent situations where buyers need to follow up aggressively. Rest assured that we will take corrective measures to improve our service. Once again, thank you for choosing Eezee. We value your business and look forward to providing you with an improved experience in the future. Thank you and have a pleasant evening ahead! Sincerely, Eezee Customer Success Team

Posted 1 month ago

“Please do deliveries in the morning. Some items are urgent and if they are delivered at the end of the week, nearing the end of office hours It will be hard on us. Also out of the 12 boxes of A4 paper i buy frequently, there's always 1 that is unusable due to defect.”

Posted 1 month ago

Dear Sir/Ma'am, Thank you for sharing your valuable feedback with us. We appreciate it as they help us enhance our services and meet your expectations. Regarding the delivery timing, your concern about receiving items at the end of the week, especially during office hours, is well noted. We understand the importance of timely deliveries, particularly when certain items are urgent. Rest assured that we will review our delivery schedules to prioritize morning deliveries whenever feasible. Meanwhile, regarding the quality of the A4 paper, we deeply regret the recurring issue you’ve encountered. It is unacceptable that one out of the 12 boxes you frequently purchase is unusable due to defects. We take product quality seriously, and we are committed to resolving this matter promptly. One of our senior Customer Success Executive will be reaching out to you to get more information in order for us to send a feedback to our seller. Once again, we apologize for any inconvenience you’ve faced. Your satisfaction is our priority, and we appreciate your patience and understanding. Thank you and have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 1 month ago

“Eezee carries wide range/brand of industrial products.”

Posted 1 month ago

Dear Sir/ Ma'am, Thank you for the positive feedback! We’re pleased to hear that you appreciate the wide range and variety of industrial products available at Eezee. We always aim to provide a delightful experience for our dear customers like you and we look forward to continuing to serve you. If you have any further comments or suggestions, feel free to share them with us. Once again, thank you and have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 1 month ago

“good and easy to use”

Posted 1 month ago

Dear Sir/Ma'am, Thank you for your positive feedback! We’re delighted to hear that our product is both good and easy to use. We strive to continuously improve and tailor our services to meet your needs. Once again, thank you for dropping a positive note regarding your experience and wishing you a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 1 month ago

“Many items in EEZEE are not in SAESL's catalogue,hopefully EEZEE can convince SAESL to add items into their catalogue.”

Posted 1 month ago

Dear Charles, Thank you for sharing, your feedback is valuable to us. We appreciate your insights regarding the availability of items in Eezee compared to SAESL’s catalogue. We understand that having a comprehensive range of products is essential for our customers. Rest assured, we take this seriously and continuously work to enhance our offerings. We will have our BD engage with SAESL to explore opportunities for expanding your catalogue. Our goal is to provide you with a seamless experience and access to a wider selection of items. Thank you and have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 1 month ago

“Fast response! Thank you!”

Posted 1 month ago

Dear Tony, Thank you for your kind words! We greatly appreciate your feedback regarding our fast response. At Eezee, we strive to provide efficient and reliable service to all our valued customers. Your satisfaction is our top priority, and we’re delighted to know that our promptness met your expectations. Should you have any further inquiries or need assistance, feel free to reach out. We’re here to help! Once again, thank you for choosing us. We look forward to serving you in the future. Sincerely, Eezee Customer Success Team

Posted 1 month ago

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Eezee Pte Ltd is rated 4.1 based on 518 reviews