Eezee Pte Ltd Reviews

4.1 Rating 511 Reviews
74 %
of reviewers recommend Eezee Pte Ltd
4.1
Based on 511 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Eezee Pte Ltd Reviews

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Very satisfied with my recent purchases. Excellent customer service especially by your staff by the name of Rinjani Kusuma Putri. She have made it possible for me to get my Rubbermaid cart changed to the right specifications within an impossible time frame. For that, your company have gained my trust and respect. It is by having good employees like her, keeps your company's foundation strong. Will definitely recommend my fellow industry friends to purchase from you.
Helpful Report
Posted 2 years ago
Dear Mr. Shahril, Thank you for such an incredible review! We’re very pleased that you had a delightful experience with us. Feedback like these always puts a smile on our faces and motivates us to keep up the high focus with all our customers. We'll also ensure that we celebrate and recognize the job well done by Rinjani. Thank you again for your feedback, and we look forward to doing business with you again! Stay safe and take care! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd
Posted 2 years ago
delivery slowly.
Helpful Report
Posted 8 months ago
Dear Jerry, Thanks for sharing your feedback, we are closely working with our delivery partners and will ensure to improve the experience moving forward. Thank you for your continued patronage and have a pleasant day ahead! Sincerely, Eezee Customer Success Team
Posted 2 months ago
Updated the status of item quickly to seek for permissions
Helpful Report
Posted 8 months ago
Dear Jing Yu, Thank you for sharing your feedback. We always ensure to keep our dear buyers informed regarding the status of their order/s. For any help and support, kindly reach out to the Customer Success Team and we'll be happy to assist you anytime. Thank you and have a pleasant day ahead! Sincerely, Eezee Customer Success Team
Posted 6 months ago
fast delivery and good in condition
Helpful Report
Posted 10 months ago
Dear Candy, Thank you for taking the time to share your experience with us! We appreciate your continued support and are delighted to hear that you were content with our delivery and the product. Looking forward to assisting with your next purchase. Have a great day & stay safe. Regards, Eezee Customer Success
Posted 10 months ago
I recently had the pleasure of working with Eezee Pte Ltd and I have to say, I am thoroughly impressed. Not only do they offer an exceptional product, but their customer service is top-notch. From the moment I reached out to them with questions, I was met with a prompt and helpful response. The team went above and beyond to ensure that my needs were met and that I was completely satisfied with their service. What sets Eezee Pte Ltd apart, however, is their attention to detail. They take great care in ensuring that every aspect of the product meets our needs. I do not doubt that I will continue to use their services for years to come. Overall, I would highly recommend Eezee Pte Ltd to anyone looking for a reliable, professional, and high-quality product. Thank you for all that you do!
Helpful Report
Posted 11 months ago
Dear Neng Jie, Thank you for spending your time sharing the purchase experience with us. We are honored that you have had such a positive experience working with our team and your kind words made our day! At Eezee, customer satisfaction is always our top priority hence, your feedback motivates us to continue striving to deliver a delightful experience to our customers. Looking forward to assisting you with your next purchase. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team
Posted 11 months ago
Many Items price went up...example anti skid sticker from $40 went up to $60. not many can be find easily. many items need to support with external suppliers. price compare cannot use local online..very disappointed. some price reflected on the website cannot be use end up with higher price. items can be found in Shoppee and lazada but not shoppee.. feel stress and disappointed with online...
Helpful Report
Posted 1 year ago
Dear Gerald, We highly appreciate you taking the time to share your feedback. We sincerely apologize for the inconvenience caused and acknowledge that pricing has been always a challenge due to the raw material increment. However, we always strive to provide the customers with the best offer we can share. Have a pleasant day ahead & stay safe. Regards, Eezee Customer Success Team
Posted 1 year ago
Product was temporarily out of stock, but the follow up customer service was great to eventually get the oyster LED lights delivered.
Helpful Report
Posted 1 year ago
Dear Eren, Thank you for sharing your wonderful experience with us. This means a booster for us to continue giving our best to the customers. We look forward to assisting with your future orders. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team
Posted 1 year ago
I felt that the ad hoc request was not applied to your business model. For example, I would like to order urgent item [Ex-stock] delivery in 2 days basic, but eezee is unable to support it.
Helpful Report
Posted 1 year ago
Dear Lai, Thank you for sharing your experience with us. We acknowledge that there are more things to improve and sharing your feedback will help us keep things in check. Rest assured we will work hard towards meeting your expectations. Feel free to reach out to our Customer Success Team any time you need support. Thank you & stay safe. Regards, Eezee Customer Success Team
Posted 1 year ago
Heard of this company when I started to do online purchase n recently I bought an item from the company as the price is right. Wanted to try out this company other than just taking pricing as the only deciding factor. Areas to improve is online payment process which was a challenge. I have to follow up with customer service, which is helpful, to ensure that the company actually received my payment. It is not an automated process. Then there was no shipping info, again I have to follow up. Without any shipping info, the item was delivered. Luckily I was at home during delivery. Those are the areas that this company must improve. Will I purchase again, not for now till I see some good feedback from other buyers.
Helpful Report
Posted 1 year ago
Dear Andy, Thank you for sharing your experience with us. Reading through your feedback, we really appreciate your concern. Therefore, we definitely will pass this on to our Tech Team to help us improve in order to provide a more delightful experience for your future orders. Thank you & stay safe. Regards, Eezee Customer Success Team
Posted 1 year ago
Mr Odi Winanda is very patient and prompt in assisting us with our order. Thank you!
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Posted 1 year ago
Dear Lim Tze Qi, Thank you for sharing your fantastic experience with us. We're always excited to see how well we managed to keep our customers happy. Rest assured, we will do our best to always exceed your expectations. Stay safe and have a pleasant day ahead! Sincerely, Eezee Customer Success Team
Posted 1 year ago
The website don't allows me to see if the items was delivered yet, and the email for enquiry is not valid. My enquiry was bouncedback. N best part is instead of delivering to the mentioned address, it was sent to my place n I need to deliver to the actual location myself. But at least I got what I wan.
Helpful Report
Posted 1 year ago
Dear Juvinia, Thank you for taking my call earlier and I apologize for any inconvenience caused by this. We will ensure all mentioned challenges get addressed. Appreciate the time taken to discuss this with me. Stay safe and have a pleasant day ahead! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd
Posted 1 year ago
The delivery time and the item is not damaged just its own packaging . It just there’s no protection on the rim of paper nevertheless all okay.
Helpful Report
Posted 1 year ago
Dear Eunice, Thank you for writing back to us with your feedback. We are glad that the order arrived without any damage/s and delivery was on time. Meanwhile, we will share your feedback with our seller since delicate items should have some sort of protective packaging to avoid damage or wrinkles which normally causes printers to have a paper feed or paper jam. Once again, thank you for the feedback and we're excited about your next purchase with us! Stay safe and have a pleasant day ahead! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd
Posted 1 year ago
Very quick and reliable. Items required are mostly available in good prices. Some of the items may need to expand on the specifications. For example i was looking for platform ladder, some have very detailed specs which was good. some didnt have where i have to search the web to retrieve it. If all the specs could be readily available will be so much easier.
Helpful Report
Posted 1 year ago
Dear Vijay, Thanks for sharing your feedback. I completely agree to your point and will share this with our internal teams for enhancements. We aim to give ease of access when shopping with Eezee and standardizing and giving full product specifications will truly help make things easier for our dear buyers like you. We will sort this out and ensure we provide a better and much more Eezee-er buying journey in the future. Stay safe and have a pleasant day ahead! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd
Posted 1 year ago
Serive was good even if one product was cancelled, it was difficult to get a reviewed/updated invoice (we called 3 times and sent a few emails)
Helpful Report
Posted 1 year ago
Dear Yannick, Thank you for taking the time to give your feedback. As we continue to grow our business, we will ensure communication between internal teams will be more efficient so we can give our dear customers like you a much faster resolution moving forward. We highly appreciate your patience and understanding. Stay safe and have a pleasant evening ahead! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd
Posted 1 year ago
hi there thank you for your team supporting items not in your product list yet, it really helps.
Helpful Report
Posted 1 year ago
Dear Mark, Thank you for your feedback. We appreciate this and it helps us maintain an excellent standard of service to our customers. Please do not hesitate to reach out to the Customer Success Team if you need support and assistance and we'll be more than happy to help you. Have a pleasant evening ahead! Cheers, Raj Pradhan Head of Customer Success Eezee Pte Ltd
Posted 1 year ago
Products ordered were very slow to be delivered. Items delivered were also wrong. To this day, my items have not been changed or monies refunded. I will NEVER buy from your stupid platform AGAIN!
Helpful Report
Posted 1 year ago
Dear Elan, We apologize for the delay in delivery as well as if there has been a mix-up between sink plungers and rubber plungers from your order. Feedback was already given to our supplier and we hope we can make it up with you on your next order. I know that there's no amount of apology that can rectify the experience you had but we will take this as an opportunity to improve and hope we can do business again in the future. Please stay safe and have a pleasant day ahead! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd
Posted 1 year ago
I recently ordered several Orex Wall Fans (66cm) from Eezee. Their communication with me throughout the order process was excellent! Constant updates were given to me by their staff, Alma. And of cos, the products delivered to me were beyond my expectations. Thank you for the good service provided, Team Eezee!
Helpful Report
Posted 1 year ago
Dear Tommy, Thank you for the awesome review! We’re pleased that we're able to provide a great experience. Your satisfaction is our main priority and we pride ourselves on our delightful service. Don't hesitate to reach out to the Customer Sucess team should you need help and support in the future. Once again, thank you for the feedback and we look forward to doing business with you again! Stay safe and have a pleasant day ahead! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd
Posted 1 year ago
Eezee Pte Ltd is rated 4.1 based on 511 reviews