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eflowers Reviews

1.7 Rating 41 Reviews

17 %

of reviewers recommend eflowers

Company Reviews

1.7

Based on 41 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 42%
Customer Service
Communication Channels	Email

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eflowers 5 star review on 24th March 2024

eflowers 1 star review on 13th April 2023

eflowers 1 star review on 9th June 2022

eflowers 1 star review on 28th March 2022

eflowers 1 star review on 28th March 2022

eflowers 1 star review on 28th March 2022

eflowers 1 star review on 26th March 2022

2

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My daughter received red roses which were lovely . I decided to order some flowers for my friend even though reading reviews I was hesitant.Kept updated on delivery and time scale .Flowers were slightly different colours that I ordered but were still lovely. I would use again.”

eflowers 5 star review on 24th March 2024

Posted 3 weeks ago

“My daughter sent me some flowers as part of my birthday present They arrived on time and in perfect condition It was the first time she's used this company”

Posted 8 months ago

“Great flowers delivered at a great price.”

Posted 2 years ago

“No nonsense in ordering, kept informed on delivery, my friend absolutely delighted with her flowers. Would certainly use again”

Posted 3 years ago

“Recipient was very happy with the flowers. She sent a photo and I would have to agree. Lots of offers on a variety of different bouquets. Delivered on agreed date. Would recommend and will use eflorist again.”

Posted 6 years ago

“Eflorist delivers quality flowers and have quick delivery. Their customer experience is exceptional for being timely in their response to queries and they are very knowledgeable and helpful. I would definitely return to Eflorist and use them to send flowers to my love ones in the UK”

Posted 6 years ago

“Thank you so much!I'm happy to deal with that shop.”

Posted 6 years ago

“Placed an order on a Tuesday to be delivered the following Friday they arrived late evening the following Sunday, very disappointing bouquet not worth the. money!!!!!!!!!”

Posted 1 month ago

“Anything that could go wrong did ...delivery never made, 15 emails from them I must have responded to at least 8 almost 2 weeks later delivery never made, pretty pointless now as they were supposed to be a Christmas gift. I have asked for a full refund, all in all, it was very frustrating and annoying I have never had so much hassle with an online company.”

Posted 6 years ago

“Paid £29 for a surprise gift for my wife and on opening the box we were presented with dead flowers and leaves, I will never use this company again.”

Posted 2 weeks ago

“Spent £35 on a bouquet of large flowers,absolutely waste of my money .The bouquet is pathetic ,so small.What they advertise is not what you receive.”

Posted 2 months ago

“We sent in the order with name and correct address but without uk post code. Eflowers added the WRONG post code and tried to deliver to the wrong place. They then blamed us for providing incorrect address when it was clearly them that added INCORRECT post code. Now they refuse to refund and my sick sister still has no flowers. Customer service were useless.”

Posted 6 months ago

“Ordered flowers for my stepdad who has recently been diagnosed with cancer , arrived dead ,absolutely rubbish ,spent £36 on flowers from here when I could of got better ones at Tesco ,would never recommend to any and would never order from here again”

Posted 10 months ago

“If I could give less than 1 star I would my mum lost her sister I ordered flowers friday 19th may here we are on 24th no further forward no apology what a waste of a business this is Your order confirmation Order ID: WA11994367 Order Date: Friday 19 May 2023 Product ID PS13BQTSF02 Product Blessings Price £22.99 Payment Information: Item Value: £22.99 Extras: £0.00 Service fee: £5.99 Discount (if applicable): VAT: £4.83 Total: £28.98 Your Details: Name: Paula Betts E-Mail: paulabetts@hotmail.co.uk Telephone: 07886343016 Payment method: Credit / Debit Card Address2: Postal code: City: County: Country: United Kingdom Telephone: Occasion: Sympathy Delivery options: Blessings Delivered (1-2days) Delivery Date: Sunday 21 May 2023 Card Message: Sending you love, and blessings at this sad time. Xxxx Paula and boys xxx Addons: Free Chocolates - £0.00 Delivery Instructions”

Posted 10 months ago

“Absolutely disgusting beyond words Ordered from here in Australia for an elderly Aunties birthday surprise Gave a weeks notice and payment went out of my bank Flowers weren’t delivered for almost two weeks after the date! 3 e mails to enquire and got e mail back saying when shall we deliver more No offer of refund or anything, explained in e mail the surprise had long gone and she was away but still wanting to send flowers?! Advised they would refund but never did, I ended up refunding through pay pal When they arrived dead and dried up not sure where they had been but no chocolates on the box either Never ever again! You scammed me good. Thanks E Flowers! Oh n top it off I did a review before and it was reviewed by the company and never posted.. shame on you!”

eflowers 1 star review on 13th April 2023

Posted 1 year ago

“Total disgrace, not just 3 days late but the flowers and chocolates were late for an 80th birthday, they say order by 9pm for next day delivery, but flowers dead and chocolates melted when they eventually arrived, they were in Yodels ctn for 2 days ! Emailed customer service twice and no reply, it seems the email they give is not accepting emails! Not surprised there is no contact tel number either! Do not use worst I’ve ever used. Oh and no contact tel no either, total con🤬recipient took photos”

Posted 1 year ago

“disgusted and so very disappointed. My husband ordered flowers for me yesterday as a special surprise. They didn't come! He was so upset! The contacts didn't work, live chat wasn't available, tracking didn't work. We shall not be using them again. This was our first experience of this company and is the very last, we want a refund”

Posted 1 year ago

“Disgusted with this company, were for a 60th birthday, arrived a day late . Flowers were nothing like what was ordered, pathetic few dumped into a box, should have had chocolates, missing.”

eflowers 1 star review on 9th June 2022

Posted 1 year ago

“Do not order from this company. Received flowers from my daughter for mother's Day. Droopy, snapped, half dead, discoloured leaves, box just left in full view of street, upside down which has contributed to state of flowers. No water, how long in transit I ask? Sent pics and complaint. Reply, these flowers are fresh, therefore nothing wrong in their opinion. Disgusting, ruined mothers day for me and my daughter who is extremely upset. Save your money and only buy what you see.”

eflowers 1 star review on 28th March 2022

eflowers 1 star review on 28th March 2022

eflowers 1 star review on 28th March 2022

Posted 2 years ago

“I ordered a bouquet for Mother’s Day. The photos are of what I ordered compared to what I got! Basically half of the bouquet I ordered. The delivery was fast”

eflowers 1 star review on 26th March 2022

eflowers 1 star review on 26th March 2022

Posted 2 years ago

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eflowers is rated 1.7 based on 41 reviews