"Everything worked out Great. The Unit I purchased is Excellent !!"

"I recently received my fireplace from electric fireplace plus .com. I wasn\u2019t even home when they dropped the package outside. As soon as I arrived I find that my package was damaged from one side. As soon as I notice the damaged gold I notify electric fireplace plus .com they send me an Email saying that they will send out a new one for me. Days later I get another Email saying that they WILL NOT REPLACE THE FIREPLACE! Since I signed for the package. I need electric fireplace plus to show me the ticket where it shows where I signed. I never signed for that package and now I have to eat up $1300 of my money for a piece of junk fireplace that is all damaged from the left side. If they continue to run business this way , I\u2019m sure that sooner or later it will catch up to them and they will have to shut down business. \r\n\r\nOn top of that the Fireplace I had ordered was late!!!!"