“We were pleasantly surprised at the wonderful quality of the products. I would say 5 star except for the musical instruments, their boxes could do with a little improvement.”
Thanks for the feedback Keren. We always appreciate someone trying to help us improve our range. We'll make sure to review packaging standard.
Really pleased to hear that you loved the products. It's important to us as we are always trying to create a product range that is safe, high quality and reasonably priced.
“We have been trading with Eleganter for a while now. They are always great to deal with, we buy often and always get the same excellent service. The products are really good, we enjoy dealing with the people and buying their products. Delivery is always on schedule. Excellent service.”
Thanks very much for your review. It's great to hear that we are processing your orders quickly & efficiently and that we make doing business easy & enjoyable. We love looking after our customers and supplying you with great products to help you grow your business.
We're thrilled to hear that you are pleased with our products and service. We take both very seriously. Maintaining and growing a range of safe, quality, value for money toys is our priority. Our customers are very important and we strive to look after them.
Thanks for giving us some feedback.
Hi Sharon, thanks for taking the time to post a review. We're glad to hear that you are happy with our customer service and love the products. Happy to be of help.
“I did not receive the two boxes which were the delivery I paid for. I am still waiting to hear what is going to happen about the stock I have not received.”
“Good arrived quickly
The cutting food blocks were not as expected
The Velcro strips had come off each set and had to be restuck back on
I would be interested in hearing if this has occurred before and would look at returning the two sets I have as I can’t onsell them like this”
Hi Maria, thanks for taking the time to post a review. We're thrilled to hear you are happy with the service from both the warehouse and your wonderful rep, Heather - she's a gem. It's also very pleasing to hear that you appreciate our great products - we put a lot of effort into creating and maintaining the range.
Thanks for the feedback. It's pleasing to hear that we handled your order efficiently and you are very happy with the quality of our products - that is important to us. We look forward to doing more business together.
“There's not much to say ... I ordered, they delivered.
When there was an issue with a product they addressed the issue immediately...you can't ask for much better than that.”
Thanks for the review. It's pleasing to hear that we have delivered good customer service. We always appreciate it if we are advised of an issue and get the chance to rectify anything required.
“The products are always great quality & such a fabulous range of products. The service is also excellent. Generally our order is packed and sent the same day we place our order. Wonderful company to deal with.”
Thanks Kathryn. We're thrilled to hear your feedback because we need to keep re-evaluating how we are performing. We'll endeavour to continue bringing you good service. It's great to hear your thoughts on the range; after all that's what builds our business relationship. More great new lines due into the warehouse later this week !!
