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eneba-com Reviews

1.2 Rating 175 Reviews

5 %

of reviewers recommend eneba-com

Company Reviews

1.2

Based on 175 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 46%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

67559967

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eneba-com 1 star review on 15th April 2024

eneba-com 1 star review on 15th April 2024

eneba-com 1 star review on 15th April 2024

eneba-com 1 star review on 2nd April 2024

eneba-com 1 star review on 2nd April 2024

eneba-com 1 star review on 2nd April 2024

eneba-com 1 star review on 13th October 2023

10

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The seller scammed me with 125 euro steam cards that were probably sold to multiple people. I tried to get help from their help desk, they gave me useless answers and asked for a lot of screens and stuff (that I always immediately provided) for like 20 days, after that they closed my case stating that I could not 100% prove that the seller was a scammer. Funny part: to prove it I would need info from the seller that he obviously doesn't provide or the full picture of the cards that they did not provide even if I asked it multiple times. End of the story: if you get scammed by the seller, ENEBA will just help the seller scamming you.”

Posted 2 years ago

“stole my money”

Posted 2 years ago

“Stay away!!! Bunch of thieves Paid 50€ code does not work, customer service does not respond”

Posted 2 years ago

“DO NOT purchase from this site, it is a scam. I've never experienced anything like this before, STAY CLEAR”

Posted 2 years ago

“Total scam. Sold me WoW keys that were already used and wasted two weeks of my time with a fake refund process. Avoid at all costs.”

Posted 2 years ago

“Horrible company. Never purchase from them Buy these codes at your own risk”

Posted 2 years ago

“recently purchased software key from them, key didnt work, they asked for more info which i sent , since then no response, no refund, no nothing”

Posted 2 years ago

“Awful scam site. Got a used key and they practically never responded after opening the ticket. Pls avoid.”

Posted 2 years ago

“Same as miguel here, i take new world key, after 11 hours was revoked, support not responding.”

Posted 2 years ago

“New World key removed from steam library after 31 hours of game time. 30 hours waiting for a ticket answer… its a scam dont buy on this site”

eneba-com 1 star review on 15th October 2021

Posted 2 years ago

“Would give zero if I could. Fake product keys. Avoid.”

Posted 2 years ago

“If you like pass aggressiveness with your customer service then this company Eneba-com is for you! Not recommend”

Posted 2 years ago

“Sold me a game product key which had already been redeemed. I submitted the issue through their website, got an email from a robot asking for the same information again, I replied, got no response.”

Posted 2 years ago

“No refund or wait one month after discussion with support robots”

Posted 2 years ago

“I buy the last monster energy supercross and I got another game, not the first time. I got scammed for +10€ and no refund possible. Cheap price, cheap website.”

eneba-com 1 star review on 12th September 2021

Posted 2 years ago

“I warn you not to buy on this website, they sent me a used code and now I must prove that I am not lying so that they answer me for my money, expose private information and wait as long as they want, do not say no me I did not warn you”

eneba-com 1 star review on 23rd August 2021

Posted 2 years ago

“After purchassing a code for the wrong platform I had to raise a few tickets and also wait a few days for an answer. They pretty much said your mistake so no refund. This is a digital set of numbers for goodness sake!! AVOID as they will rip you off!!!”

Posted 2 years ago

“Unprofessional, unhelpful and poor customer service. Ordered a key from them which had already been claimed. Sent them all the evidence so the problem could be resolved. They kept replying to me saying I needed to respond, I did so every time. They suddenly closed my case, after me responding to them each time they asked (including all the evidence every time). Couldn't believe it, never seen a company try to sweep a problem under the carpet like this. 100% avoid and take your service elsewhere.”

Posted 2 years ago

“Hello, I have been using Eneba for quite a couple of years now, and the experience has always been positive, until of course recently - since the beginning of this year, I have been having several issues. Before, it was smooth and I had no issues, but now, the bar for their quality control has sunk down. From my last 3 purchases I had 2 issues. The first issue was when I ordered a PlayStation Network card for my US account. Their system did not have a problem charging my card, but had a problem "delivering my key". Which prompted me to open a ticket. I opened a ticket and within 2 hours I receive my key. Very fishy! After that I made one more purchase and it was successful, but the last purchase experience was just nothing like I have ever seen before. I purchased a PlayStation Network card, which is always 12 numbers/letters, and I received a 16 number/letter key which, clearly doesn't work, as Sony requires 12 number/letter keys. So I opened a ticket, which is automatically with a "low" priority (I guess they don't prioritize you ladies and gentleman that lost your money but got scammed with a false key). So I have been waiting for 3 hours now, and I wanted to purchase something on a the Summer Sale. So they got my money, made me open a ticket and plastered it with "low" priority. Very poor customer experience this time, and I felt obligated to warn others. Ladies and gentlemen, it is clearly a tremendous and uncertain gamble spending your money here. I understand this is platform where sellers can scam us, but you have no right to allow sellers to sell us keys that do not even match the max (in my case 12 numbers/letters keys). I got generated a sham number by the seller and now I am forced to visit my bank tomorrow and make a chargeback against Eneba. A shame... UPDATE: After waiting for 6 hours, I went to their discord, DM'ed my Ticket, and got a response that I have to wait 72 hours for the seller to review my claims. So basically, instead of taking responsibility, they all started pounding on me and attacking me. Even if it is clear that the seller has send me a 16 digit key for a platform that requires 12 digit keys, they are not making him responsible for his lies and damaging actions. I tried my best to make them understand why this is not okay, and how it is a tremendous hole in their system. Guess what they did? Permanently banned me from the Discord. This is nothing surprising. Moderators/Administrators, drunk with power can simply abuse customers with no precaution. Eneba has proven to me, a loyal customer, that they do not care very much about us loyal customers. They threat the sellers with priority, even if it is obvious they are scamming/lying to you. They will charge you money and not deliver your product. They will hold your money and you hostage, and there is nothing you can do, except call a lawyer and defend your rights and your honor. Do not shop at Eneba. There is a high chance, more than 50% every purchase that you will be taken hostage by these ungrateful, rude and aggressive people who are taking your hard earned cash and simply disrespect you in your face.”

eneba-com 1 star review on 10th August 2021

Posted 2 years ago

“bought xbox fortnite key, had allready been used, no refund...”

Posted 2 years ago

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eneba-com is rated 1.2 based on 175 reviews