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eneba-com Reviews

1.2 Rating 177 Reviews

5 %

of reviewers recommend eneba-com

Company Reviews

1.2

Based on 177 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 46%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

67559967

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eneba-com 1 star review on 15th April 2024

eneba-com 1 star review on 15th April 2024

eneba-com 1 star review on 15th April 2024

eneba-com 1 star review on 2nd April 2024

eneba-com 1 star review on 2nd April 2024

eneba-com 1 star review on 2nd April 2024

eneba-com 1 star review on 13th October 2023

10

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well i tried to buy a game but after i put in my paypal info it told me my transaction failed because i had ad block on and to try again so i did the it ask for a phone number to send a link to and then told me my number was not real . So i checked my PayPal and found they charge me every time they said try again . i tryed eneba customer service they had me write a ticket and never got back to me so i had paypal get rid of the charges . its just a scam site .report to Google as a scam site i know i am cause this is a big scam .”

Posted 1 year ago

“Don't retmy refund Noe tell look into it honest think joke close company not good”

eneba-com 1 star review on 1st April 2023

Posted 1 year ago

“ESTAFADORES. Compras un juego digital y te dan un código duplicado, 45 euros que no te devuelven y no te deja jugar. ESTAFADORES”

Posted 1 year ago

“Worst website ever, I purchased a product, there was a bug during the payment, and after an hour or something, I got automatical refund e-mail (which I hope is true and they will give my money back, I would prefer the product, though). Not trustworthy at all.”

Posted 1 year ago

“I bought a $100 eshop gift card from their site from one of their sellers on December 18th. When I went to activate it for my brother on December 24th for his Christmas present, it was already activated. I tried to resolve this issue and 2 weeks later they sent me an email essentially stating that it wasn't activated when it was sent out and that they sided with the seller. Thank God for PayPal and their protection because I already got refunded from them and if I hadn't used them I for sure would not have the eshop card or the refund, I'd just be out $$. Luckily, Gamestop has digital delivery and Christmas was saved, more of the story, stay away from this sketchy site and save yourself the trouble by going with one of the official distributors. Nothing but scammers and skells here.”

eneba-com 1 star review on 4th January 2023

Posted 1 year ago

“well, we ordered a product which we received a code to activate. Lo and behold, the code did not work. When we contacted Eneba, it was sorry, but the seller states it has been activated, We lost $292. Do not trust this site.”

Posted 1 year ago

“Duplicate keys are sold via this platform and if you report it nothing will be done. Eneba sides with the fraudulent sellers and ignores all of your provided proof. Your money is obviously also gone.”

Posted 1 year ago

“I bought a Turkish Google Play prepaid card, and when I tried to use the code I got the "code already used" error message. Obviously I didn't redeem the card before, and I asked the seller to get a new card. As requested I sent all the screenshots they asked for, but after a couple of days, they said that my card wasn't used when they sent the code to me, so they refused to refund me or give me another card.”

Posted 1 year ago

“Scammed... Purchased a £50 Nintendo switch gift card and when it was received and inputted into my device I was told "this code has already been used" I let Eneba correct the issue and supplied all evidence they required... but nothing got done. Thank god I paid using PayPal where I now have opened a dispute against them! Would not recommend”

Posted 1 year ago

“Store lists a Base Game + DLC bundle steam key, then when you actually purchase it you only get the base game and have to fight your way with their support for a refund. First purchase on their website and probably the last.”

Posted 1 year ago

“gave valid phone #, still they cannot verify. waste of time.”

Posted 1 year ago

“Eneba refuse to apply the discount code I used and ban my account probably because I am not a profitable customer !”

Posted 1 year ago

“Purchased a PSN card, i cannot use of because was ALREADY used. Eneba support not answer to I got scammed,”

Posted 1 year ago

“Very very bad website Bought €50 itunes gift cards several times. One time a code was used. And just now with another purchase, i got this from eneba:' code could not be delivered automaticly, please submit a ticket '. This is smelly to me, i'm buying my codes elsewhere.”

Posted 1 year ago

“Cant follow link after purchase , no phone number which is annoying, would recommend to anyone”

Posted 1 year ago

“A complete scam, I lost over $50 in this thing, do NOT use.”

Posted 1 year ago

“24 March 2022 and im also another one sold used keys by these scammers.Eneba should be taken offline. Passed around their customer services who are trained to reply the same nonsense, useless info to help. I rate this company Number 1 as the WORST in all 20 years ive shopped online. Just pay a bit extra as you think you save money buying cheap from Eneba when all theyve done is take your money and sold you something which does not work. Google Eneba and youll see about how bad they are.”

Posted 2 years ago

“The seller scammed me with 125 euro steam cards that were probably sold to multiple people. I tried to get help from their help desk, they gave me useless answers and asked for a lot of screens and stuff (that I always immediately provided) for like 20 days, after that they closed my case stating that I could not 100% prove that the seller was a scammer. Funny part: to prove it I would need info from the seller that he obviously doesn't provide or the full picture of the cards that they did not provide even if I asked it multiple times. End of the story: if you get scammed by the seller, ENEBA will just help the seller scamming you.”

Posted 2 years ago

“stole my money”

Posted 2 years ago

“Stay away!!! Bunch of thieves Paid 50€ code does not work, customer service does not respond”

Posted 2 years ago

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eneba-com is rated 1.2 based on 177 reviews