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Espresso Parts Reviews

4.8 Rating 8,854 Reviews

96 %

of reviewers recommend Espresso Parts

Company Reviews

Product Reviews

4.8

Based on 8,854 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 5th April 2024

Espresso Parts 5 star review on 1st April 2024

Espresso Parts 5 star review on 28th March 2024

Espresso Parts 5 star review on 12th March 2024

Espresso Parts 5 star review on 12th March 2024

Espresso Parts 5 star review on 9th March 2024

Manuel Rodriguez

Espresso Parts 5 star review on 23rd February 2024

351

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection, perfect customer service and like the product. Where we live all mail is delivered to a PO Box so that is the address I provided. A representative CALLED, yes a very nice real live person called to obtain our physical address for UPS delivery. Delivery was fast and shipping materials were excellent. I gave the product a like (instead of a love) because the saucer has too much flair, making it a bit difficult to use the cup handle. Love that it keeps coffee hot/warm.”

Posted 1 week ago

“Still waiting on shot glasses everything else made it in 1 price”

Posted 1 week ago

“They have the parts -- they ship them quickly”

Posted 1 week ago

“A very nice milk pitcher.”

Posted 1 week ago

“I ordered a screw driver which took over fifteen minutes, because you website does not take company credit cards. Was needing another part and could not get any credit cad to go. So I will use amazon, they take my credit cards”

Posted 1 week ago

“Quick and timely service - even for the smallest order! Thank you!”

Posted 1 week ago

“Our shipment arrived on time and in prestine shape. The items I ordered were excatly what I wanted and it was really easy to track my order.”

Posted 1 week ago

“great service!”

Posted 1 week ago

“Your people are extremely helpful, they could not have been nicer and more professional, thank you very much. Dave Hughes.”

Posted 1 week ago

“Love my gear”

Posted 1 week ago

“I was really impressed with the entire buying experience. Easy website; as good as Amazon’s. The package arrived promptly. And I appreciated their attention to detail with good follow up.”

Posted 1 week ago

“Successfully delivered requested-normal parts (Kalita Filters) in a timely fashion. Big improvement over previous logistical confusion.”

Posted 1 week ago

“I bought two 8oz mugs and they arrived in tact. Light but sturdy. Good mugs.”

Posted 1 week ago

“Great customer service. Espresso machine arrived ahead of schedule.”

Posted 1 week ago

“Works great! Super fast delivery”

Posted 1 week ago

“Prompt service, and shipping. Quality part at a good price. I will shop here again!”

Posted 1 week ago

“The correct parts at my fingertips at reasonable prices with prompt delivery.”

Posted 1 week ago

“This was a phone order, & I received expert assistance. I requested double espresso baskets, & was told my last order was for singles. I knew that, & just needed additional doubles. It's refreshing to know that my previous orders are noted & mentioned, which could prevent an error. Also, my order was packed & shipped the same day, & arrived 2 days earlier than anticipated. Good job, & I'm very pleased!”

Posted 1 week ago

“My espresso mug arrived broken. It collects water between the outer glass and the cup. I’m guessing water will get trapped and become moldy since there is no way to drain the water the has gotten trapped.”

Posted 1 week ago

“Megan listened to my concerns and was very helpful assisting with adjusting my order. Give her raise.”

Posted 1 week ago

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Espresso Parts is rated 4.8 based on 8,854 reviews