Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.83

4.8 Rating 8,841 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 8,841 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 5th April 2024

351

Anonymous

Anonymous // 01/01/2019

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“The correct parts at my fingertips at reasonable prices with prompt delivery.”

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Posted 6 days ago

“This was a phone order, & I received expert assistance. I requested double espresso baskets, & was told my last order was for singles. I knew that, & just needed additional doubles. It's refreshing to know that my previous orders are noted & mentioned, which could prevent an error. Also, my order was packed & shipped the same day, & arrived 2 days earlier than anticipated. Good job, & I'm very pleased!”

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Posted 6 days ago

“Megan listened to my concerns and was very helpful assisting with adjusting my order. Give her raise.”

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Posted 1 week ago

“Parts came on time and worked well”

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Posted 1 week ago

“Exactly what I ordered and arrived in a hurry. Your survey does not have a selection option for six-day delivery. It jumps from five days to over seven days. My order arrived in six days. My first name is NOT "Lorkn". It is "Loren" as shown on my order.”

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Posted 1 week ago

“I needed new gaskets for my espresso machine group head. The ones you sent were perfectly.”

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Posted 1 week ago

“Excellent customer service.”

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Posted 1 week ago

“Excellent service and a good source of expresso machine parts.”

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Posted 1 week ago

“I got what I needed quickly, thanks!”

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Posted 1 week ago

“The part worked like a charm. A local place wanted $300 just to take a look at my machine. I'm so happy I was able to fix my 20+ years Rancilio Sylvia. Thank you!”

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Posted 1 week ago

“Good on line shopping experience, I had to call after placing the order to add an item, EP representative made the adjustment and both orders shipped as one .”