Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.83

4.8 Rating 8,853 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 8,853 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 5th April 2024

351

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Too little.”

Helpful Report

Posted 9 months ago

“Enjoy working with Dave and the team at espresso parts very much. Had to wait for an item coming from another supplier; it finally arrived last week. This was not on Espresso parts however would like to have known at the time I placed my order there was an expected delay. I would have sourced the item elsewhere.”

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Posted 9 months ago

“I enjoy a triple espresso in the morning and lovely VERO CORTADO GLASS (4.25OZ) - EMERALD looked to be the perfect choice. Instead what I received was the Vero Cortado in AMBER. An honest mistake, soon as I emailed customer service they immediately sent replacements in the emerald green. No hassle, no questions and very professional. I feel companies can be at their best depending on how well they handle screw-ups. I am impressed. Although I did reserve the fifth star because the ith final product does not seem to be a likeness of the product. Other than that the Vero Cortado is an excellent product. the weight is perfect and has a simple elegance to it that I appreciate. In fact I will probably be ordering a few more of these.”

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Posted 9 months ago

“Had hard to find BPT elbow at fair price. A bit slow to get it on its way”

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Posted 9 months ago

“Great service. Too much plastic packaging. Would be great to reduce that”

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Posted 9 months ago

“Timely shipping. Good products.”

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Posted 10 months ago

“Delivery was fast and missing part fits good.”

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Posted 10 months ago

“The pot fits well, however, the glass seems to be slightly lighter than my old pot.”

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Posted 10 months ago

“Great products, good prices, prompt shipping. Subtracting one start because I was pestered multiple times via text message to "complete" my order when I made the order and had nothing left in my shopping cart. Please fix your system, I bought the things, now leave me alone until your next promotion instead of immediately forcing me to unsubscribe.”

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Posted 10 months ago

“Great communication, website easy to navigate. Shipping/duty/brokerage very expensive.”

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Posted 10 months ago

“Beautiful color orange. Good quality.”

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Posted 11 months ago

“Very happy with the final product! It looks great.”

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Posted 11 months ago

“just what i needed and FAST”

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Posted 11 months ago

“Received parts that were ordered in a timely manner. Thanks”

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Posted 11 months ago

“I asked a question and never got an answer. Service needs improvement.”

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Posted 11 months ago

“Hopefully it fits”

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Posted 1 year ago

“The Rancilio kit worked perfectly. Four stars instead of five since I had to order 2 kits to get free shipping.”

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Posted 1 year ago

“I received the correct parts quickley.”

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Posted 1 year ago

“Process was good but for the fact I would have preferred to see a digital mock up before committing. Logo ended up smaller than I would have liked but the quality of the mug itself is excellent.”

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Posted 1 year ago

“The replacement lever I bought was much nicer quality chrome then the original. There is a bit more play where it attaches but nothing to become a problem. I've put a couple of nylon washers to take up the play and not it's better than the original. I'm completely happy with the new lever. I had restored my old La Pavoni so everything else looked like new. Now the entire machine looks like new again. Thank you very much for the fast service.”

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Posted 1 year ago

Espresso Parts is rated 4.8 based on 8,853 reviews