Espresso Parts Reviews

4.8 Rating 8,768 Reviews
96 %
of reviewers recommend Espresso Parts
4.8
Based on 8,768 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Espresso Parts Reviews
EP has never ever let me down. And their people are as good as their products. I run a coffee shop and roastery and count on Espresso Parts for all manner of products and support and so should you.
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Posted 4 years ago
Great service, and timely delivery!
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Posted 5 hours ago
Part fit my spa perfectly. However my internet full of your products now is a waste of your time
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Posted 9 hours ago
Fast delivery, excellent customer service, the right products ordered and received.
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Posted 23 hours ago
Fast Shipping. Product was as describled.
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Posted 1 day ago
Parts came quick at a decent cost!
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Posted 1 day ago
Got exactly what I needed for my espresso machine for a reasonable price. I will go back to E.P. for more.
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Posted 1 day ago
Very timely shipping and was the exact part I was looking for… I like the response, so well I ordered additional parts
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Posted 1 day ago
Initially was looking for a high limit thermostat (which I found here). Ended up adding a few other things to get to the free shipping level since the ups shipping option was over the price of the item. No major issue since I could always use new stuff.
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Posted 1 day ago
Great prices and variety of products.
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Posted 1 day ago
Exactly what I needed at an appropriate price point.
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Posted 2 days ago
I've been using espresso parts for well over a decade to repair a few espresso machines I have that get near constant use. Excellent service and always exactly what I order.
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Posted 2 days ago
I ordered 150 demitasse spoon - slim, and there were only 102 in the shipment.
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Posted 3 days ago
Exactly as described and shipped so carefully. Already brewing the first batch and we received it 6 hours ago and as far as I can tell it's working great! Appreciate that we could pre-order and the second it was available it was shipped out.
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Posted 3 days ago
Very convenient having EP assemble into a kit all parts needed for repair of my 20 yr old Rancillio Silvia v.1's steam valve, and delivery was prompt. Review would have been "excellent" rather than "good" if the "kit" had also included a step by step instruction sheet. I figured it out-eventually-from an online schematic, but the repair--not including the time to purchase a pair of 22 mm crescent wrenches at Home Depot-- took more than 2 hours, probably an hour more than it would have with clear directions. But once installed, it worked like a charm. no more water dripping from the steam wand.
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Posted 3 days ago
exactly as described
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Posted 3 days ago
Great customer service. Was able to speak to a person on the phone. Items were shipped as ordered. Hassle free._
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Posted 3 days ago
Always excellent customer service and fast shipping.
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Posted 5 days ago
fit perfect nice and quite
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Posted 6 days ago
Great customer service!
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Posted 6 days ago
Very easy to buy and arrived in a few days.
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Posted 6 days ago
Espresso Parts is rated 4.8 based on 8,768 reviews