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Espresso Parts Reviews

4.8 Rating 8,833 Reviews
96 %
of reviewers recommend Espresso Parts
Company Reviews Product Reviews
6,384
 Metrics
4.8
Based on 8,833 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Espresso Parts Reviews
5
Neisha Arbelo
Neisha Arbelo
Verified Buyer
“New favorite cup!”
Espresso Parts 5 star review on 5th April 2024
Helpful Report
Posted 1 week ago
5
Verified Buyer
Anonymous
Verified Buyer
“I recently purchased an Ascaso DUO Steel PID. After a week or so of use, I'm so far very happy with my purchase. After searching for months, EspressoParts had the best price I could find from a reputable seller. The Ascado DUO was labeled as open box/refurbished and it could have as well been labeled a new unit. The DUO was clean/shinny with some of the protective film still on and in excellent working condition. The package was delivered for free and in a timely manner.”
Espresso Parts 5 star review on 12th March 2024
Helpful Report
Posted 1 month ago
5
John Kirk
John Kirk
Verified Buyer
“I love it. My old one was cracked and looked terrible. This is shiny and new and SOLID. Thanks-”
Espresso Parts 5 star review on 12th March 2024
Helpful Report
Posted 1 month ago
5
Manuel Rodriguez
Manuel Rodriguez
Verified Buyer
“Everything arrived in perfect condition. highly recommended”
Espresso Parts 5 star review on 9th March 2024
Helpful Report
Posted 1 month ago
5
Verified Buyer
Anonymous
Verified Buyer
“Great prices & prompt delivery on 6-pk NotNeutral Lino Cups! Thanks!”
Espresso Parts 5 star review on 23rd February 2024
Helpful Report
Posted 1 month ago
5
Danielle G Hicks
Danielle G Hicks
Verified Buyer
“Great customer service & fast shipping! I can trust this company to have the best options for this beginner home barista.”
Espresso Parts 5 star review on 12th February 2024
Helpful Report
Posted 2 months ago
5
Richard Sanchez
Richard Sanchez
Verified Buyer
“Great quality product. Fast delivery.”
Espresso Parts 5 star review on 27th January 2024
Helpful Report
Posted 2 months ago
5
George Orona
George Orona
Verified Buyer
“You guys are great! A few years ago, it was very hard to get parts for our espresso machine. Now you guys are killing it! Thanks so much! George”
Espresso Parts 5 star review on 26th January 2024
Helpful Report
Posted 2 months ago
5
Verified Buyer
Anonymous
Verified Buyer
“Ordered two large latte cups. They’re perfect!”
Espresso Parts 5 star review on 24th January 2024
Helpful Report
Posted 2 months ago
5
Verified Buyer
Anonymous
Verified Buyer
“First time purchasing and the whole process was great. Shipping was quick. Items were well packed. I purchased the clear Hearth capp glasses and they are so light weight, beautiful, and perfect size for my needs. I also purchased a few other small accessories and everything is such high quality. I’ll likely be back to purchase more! Thanks again.”
Espresso Parts 5 star review on 17th January 2024
Helpful Report
Posted 3 months ago
5
Suzana Jevtovic
Suzana Jevtovic
Verified Buyer
“Received cappuccino mugs. Great quality. Love them. It took awhile to arrive but these are heavy and probably expensive to shop. Great company . Highly recommend”
Espresso Parts 5 star review on 10th January 2024
Helpful Report
Posted 3 months ago
5
Sam Jaber
Sam Jaber
Verified Buyer
“Fast great service the correct parts number very happy, hurst espresso machine”
Espresso Parts 5 star review on 8th January 2024
Helpful Report
Posted 3 months ago
5
Paul Merritt
Paul Merritt
Verified Buyer
“I paid for 3 day shipping and didn’t see the product so I called and the person who answered the phone checked on it and said it would go out that day. I didn’t think it would be in time for Christmas but the next day it was at my door. Thank you”
Espresso Parts 5 star review on 29th December 2023
Helpful Report
Posted 3 months ago
5
Verified Buyer
Anonymous
Verified Buyer
“Very pleased with my cup!! Double layer does help keep coffee warmer. Bought this as a gift and decided to keep one for myself. Recipient is pleased with their cup as well! I don't rough house my dishes so I don't see this breaking any time soon. This cup feels more sturdy than an almost identical one I just received from Kinto.”
Espresso Parts 5 star review on 27th December 2023
Helpful Report
Posted 3 months ago
5
Craig Eastland
Craig Eastland
Verified Buyer
“All the parts I needed to revive Rocky!! Thank you so much!”
Espresso Parts 5 star review on 21st December 2023
Helpful Report
Posted 3 months ago
5
William Levitt
William Levitt
Verified Buyer
“Espresso Parts offers not only quality coffee supplies and espresso machine parts, but excellent customer service and buying advice. Fast shipping and very fair prices rounds out an overall excellent shopping experience.”
Espresso Parts 5 star review on 19th December 2023
Helpful Report
Posted 3 months ago
5
Verified Buyer
Anonymous
Verified Buyer
“Quality parts and customer service!”
Espresso Parts 5 star review on 10th December 2023 Espresso Parts 5 star review on 10th December 2023 Espresso Parts 5 star review on 10th December 2023
Helpful Report
Posted 4 months ago
5
HAN PHAN
HAN PHAN
Verified Buyer
“Quality product. Prompt shipping. Very responsive customer service.”
Espresso Parts 5 star review on 5th December 2023
Helpful Report
Posted 4 months ago
5
Gary Low
Gary Low
Verified Buyer
“Shipping was fast and excellent. The burr shim kit fits the AllGround perfectly. Previously, couldn’t get the burrs to touch. Now, thanks to this kit, my grinder works as expected. Awesome !!”
Espresso Parts 5 star review on 2nd December 2023 Espresso Parts 5 star review on 2nd December 2023
Helpful Report
Posted 4 months ago
5
Evelina Petrenko
Evelina Petrenko
Verified Buyer
“Excellent quality! Timely delivery. Thank you so, so much! :)”
Espresso Parts 5 star review on 24th November 2023
Helpful Report
Posted 4 months ago
5
Victor Chen
Victor Chen
Verified Buyer
“Services good”
Espresso Parts 5 star review on 23rd November 2023
Helpful Report
Posted 4 months ago
5
Verified Buyer
Anonymous
Verified Buyer
“Item was as described, product arrived within expected time.”
Espresso Parts 5 star review on 6th November 2023
Helpful Report
Posted 5 months ago
5
Jeremy Souza
Jeremy Souza
Verified Buyer
“Always great service. Always been helpful.”
Espresso Parts 5 star review on 1st November 2023
Helpful Report
Posted 5 months ago
5
Verified Buyer
Anonymous
Verified Buyer
“Very nice parts!”
Espresso Parts 5 star review on 27th October 2023
Helpful Report
Posted 5 months ago
5
Angello Reid
Angello Reid
Verified Buyer
“Arrived in proper packaging and in a timely manner. Love the my new grinder, can't wait to start experiment. 10/10 would buy again from you guys”
Espresso Parts 5 star review on 3rd October 2023 Espresso Parts 5 star review on 3rd October 2023
Helpful Report
Posted 6 months ago
5
Casey Mickelson
Casey Mickelson
Verified Buyer
“Over 25 years of running coffee shops, I’ve used a lot of different parts suppliers and this company is by far the most well-stocked and offers the best service and fastest shipping of them all. You guys are the bomb!”
Espresso Parts 5 star review on 3rd October 2023 Espresso Parts 5 star review on 3rd October 2023 Espresso Parts 5 star review on 3rd October 2023
Helpful Report
Posted 6 months ago
5
Patrick McGovern
Patrick McGovern
Verified Buyer
“Good as new”
Espresso Parts 5 star review on 26th September 2023
Helpful Report
Posted 6 months ago
5
Zemarai Anjaz
Zemarai Anjaz
Verified Buyer
“I ordered the parts and received it next day Thank you for that 🙏 Amazing work.”
Espresso Parts 5 star review on 20th September 2023
Helpful Report
Posted 6 months ago
5
Nicole Franchino
Nicole Franchino
Verified Buyer
“We ordered glass espresso cups and had our client's logo imprinted on them. Our event was last night and all the guests LOVED the cups. The founders of the brand would not stop raving about them. Erin did such a great job helping us execute this order in a short timeline. We are so appreciative of all their hard work and responsiveness. Looking forward to working with them again!”
Espresso Parts 5 star review on 30th August 2023 Espresso Parts 5 star review on 30th August 2023
Helpful Report
Posted 7 months ago
5
Ryan Ledaire
Ryan Ledaire
Verified Buyer
“I've become a regular with Espresso Parts for the amount of variety and selection available for my Nuova Simonelli Appia Group II and MDX grinder. Haven't had anything to report to customer service with any of my orders, so I take that as a sign they would be available if I ever needed it.”
Espresso Parts 5 star review on 25th July 2023
Helpful Report
Posted 8 months ago
Espresso Parts is rated 4.8 based on 8,833 reviews
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