Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.83

4.8 Rating 8,847 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 8,847 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 5th April 2024

351

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“EP has never ever let me down. And their people are as good as their products. I run a coffee shop and roastery and count on Espresso Parts for all manner of products and support and so should you.”

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Posted 4 years ago

“Great customer service”

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Posted 12 hours ago

“The part I needed to repair my espresso maker shipped out the same day that I ordered it and it arrived quickly. It works perfectly and they gave me excellent customer service over the phone before my purchase. On top of all of it, they had the best price available anywhere including big discount stores. Espresso parts is excellent!”

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Posted 13 hours ago

“Received. Thanks much. Good to freshen up my status lights”

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Posted 3 days ago

“The product selection is great and the shipping was fast!”

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Posted 3 days ago

“We're so glad you can buy replacement parts for the Yama Pot. Espresso parts works quick to keep you caffinated.”

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Posted 4 days ago

“Excellent and timely service”

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Posted 4 days ago

“Fast shipping and the items came well packaged.”

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Posted 4 days ago

“Excellent service in fast shipping beautiful pieces”

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Posted 4 days ago

“Great! Thanks”

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Posted 4 days ago

“Great selection, perfect customer service and like the product. Where we live all mail is delivered to a PO Box so that is the address I provided. A representative CALLED, yes a very nice real live person called to obtain our physical address for UPS delivery. Delivery was fast and shipping materials were excellent. I gave the product a like (instead of a love) because the saucer has too much flair, making it a bit difficult to use the cup handle. Love that it keeps coffee hot/warm.”

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Posted 4 days ago

“Still waiting on shot glasses everything else made it in 1 price”

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Posted 5 days ago

“They have the parts -- they ship them quickly”

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Posted 5 days ago

“A very nice milk pitcher.”

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Posted 5 days ago

“Quick and timely service - even for the smallest order! Thank you!”

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Posted 5 days ago

“Our shipment arrived on time and in prestine shape. The items I ordered were excatly what I wanted and it was really easy to track my order.”

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Posted 5 days ago

“great service!”

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Posted 5 days ago

“Your people are extremely helpful, they could not have been nicer and more professional, thank you very much. Dave Hughes.”

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Posted 6 days ago

“Love my gear”

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Posted 1 week ago

“I was really impressed with the entire buying experience. Easy website; as good as Amazon’s. The package arrived promptly. And I appreciated their attention to detail with good follow up.”

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Posted 1 week ago

“Successfully delivered requested-normal parts (Kalita Filters) in a timely fashion. Big improvement over previous logistical confusion.”

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Posted 1 week ago

Espresso Parts is rated 4.8 based on 8,847 reviews