Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.83

4.8 Rating 8,841 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 8,841 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 5th April 2024

351

Anonymous

Anonymous // 01/01/2019

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“EP has never ever let me down. And their people are as good as their products. I run a coffee shop and roastery and count on Espresso Parts for all manner of products and support and so should you.”

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Posted 4 years ago

“Everything was there as order, and that is a good thing”

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Posted 2 hours ago

“We're so glad you can buy replacement parts for the Yama Pot. Espresso parts works quick to keep you caffinated.”

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Posted 4 hours ago

“Excellent and timely service”

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Posted 9 hours ago

“Fast shipping and the items came well packaged.”

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Posted 9 hours ago

“Excellent service in fast shipping beautiful pieces”

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Posted 9 hours ago

“Great! Thanks”

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Posted 9 hours ago

“Well while you guys did great the shipping was the issue. USPS took 10 days and the package finally arrived today 04/18. Somehow went from west coast to east coast to Texas and back.”

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Posted 12 hours ago

“Great selection, perfect customer service and like the product. Where we live all mail is delivered to a PO Box so that is the address I provided. A representative CALLED, yes a very nice real live person called to obtain our physical address for UPS delivery. Delivery was fast and shipping materials were excellent. I gave the product a like (instead of a love) because the saucer has too much flair, making it a bit difficult to use the cup handle. Love that it keeps coffee hot/warm.”

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Posted 16 hours ago

“Still waiting on shot glasses everything else made it in 1 price”

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Posted 1 day ago

“They have the parts -- they ship them quickly”

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Posted 1 day ago

“A very nice milk pitcher.”

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Posted 1 day ago

“I ordered a screw driver which took over fifteen minutes, because you website does not take company credit cards. Was needing another part and could not get any credit cad to go. So I will use amazon, they take my credit cards”

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Posted 1 day ago

“Quick and timely service - even for the smallest order! Thank you!”

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Posted 1 day ago

“Our shipment arrived on time and in prestine shape. The items I ordered were excatly what I wanted and it was really easy to track my order.”

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Posted 1 day ago

“great service!”

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Posted 1 day ago

“Your people are extremely helpful, they could not have been nicer and more professional, thank you very much. Dave Hughes.”

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Posted 2 days ago

“Love my gear”

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Posted 3 days ago

“I was really impressed with the entire buying experience. Easy website; as good as Amazon’s. The package arrived promptly. And I appreciated their attention to detail with good follow up.”

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Posted 3 days ago

“Successfully delivered requested-normal parts (Kalita Filters) in a timely fashion. Big improvement over previous logistical confusion.”

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Posted 3 days ago

“I bought two 8oz mugs and they arrived in tact. Light but sturdy. Good mugs.”

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Posted 3 days ago

Espresso Parts is rated 4.8 based on 8,841 reviews