“My first order was cancelled without any reason, the second has not arrived. No replies to my multiple emails and no telephone number in the website to call - avoid .”
“I received one of my orders and part of the item was missing, and I have not received my other order at all. I’ve emailed this company multiple times and they have ignored every single message. Not even a basic acknowledgment.
This level of customer service is genuinely unacceptable. I’ve paid in full and been left with missing items, missing orders, and absolutely no communication. It feels like once they take your money, they disappear.
I’ve tried repeatedly to give them the chance to put things right, but they clearly have no interest in sorting out their own mistakes. At this point I’m having to consider taking further action because they refuse to respond.
Appalling experience from start to finish. Avoid this company — they do not deliver what you pay for, and they do not respond when things go wrong.”
“I placed an order and 2 weeks later nothing had arrived. I emailed to ask where the order was but received no response. 4 days later I received a refund without any contact or response.”
