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Euro Car Parts Reviews

4.3 Rating 249,665 Reviews

86 %

of reviewers recommend Euro Car Parts

Company Reviews

Product Reviews

4.3

Based on 249,665 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

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Euro Car Parts 5 star review on 16th April 2024

Euro Car Parts 5 star review on 15th April 2024

Euro Car Parts 5 star review on 11th April 2024

Euro Car Parts 5 star review on 10th April 2024

Euro Car Parts 5 star review on 10th April 2024

Euro Car Parts 5 star review on 10th April 2024

Euro Car Parts 5 star review on 10th April 2024

970

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This part was bought in replacement for a part fitted in June 2023 that had covered just 4800 miles in 8 months. At only £46 for the part, Eurocar parts no quibble warranty was offered, however as the part is burried in the bowles of the engine bay, it is about 15 hours work to replace it. The part has been sent back for analysis, in the hope of recovering the 500 quid labour bill. The part was a concentric slave cylinder for a freelander clutch, that leaked all its clutch fluid out from the bell housing. The poor rating for Eurocar parts will be changed dependant on the outcome of the warranty claim.”

Posted 1 month ago

“I purchased all oil and filter service parts along with front Brambo discs and Pads. Having fitted the discs and pads it was discovered that the pads were scraping the centre of the discs. I am a mechanical engineer and examined the ash over and over. I had to take the vehicle a mechanic and he had no answer other than to say sometimes even good quality named parts can be substandard. He replaced the new Brambo pads and the problem was resolved. I have a short video of the sccored discs for Europarts to see if they wish.”

Posted 1 month ago

“Ordered express delivery on the Tuesday, meaning my parts should arrive the following day. Didn’t receive them till midday on Saturday (after having to ring and chase my order).”

Posted 1 month ago

“Ordered 2 front coil springs plus 2 top strut mounts to go on my Tiguan, the mounts didn't fix correctly so had to do a lot of cutting, couldn't send them back as car was needed to get my wife to hospital so didn't have much choice, just as well I knew what to do, but these were definitely the wrong struts.”

Posted 1 month ago

“It was easy to purchase online and collect. But item was wrong and not fitting even though i put registration number to get the exact item.”

Posted 1 month ago

“Hi I completed the forms and gave my I’D and applied for and account at Cannock last year and despite my chasing up twice disappointingly never had the curtesy of reply just told handled at head office Counter service at branch satisfactory on visiting to collect”

Posted 1 month ago

“Terrible, parts often don't fit properly or break after a couple of months”

Posted 1 month ago

“I order a Sunday. They say 3.4 day delivery. The shop.is 10 miles from my house.after one week I have to contact them....to get delivered...”

Posted 1 month ago

“Take a book, a chair, maybe even a camp bed, because waiting for these guys to find your parts and bring them to the counter is soul destroying! They wander round like lost zombies with bits of paper in their hands and confusion on their faces. At no point will the one guy on the counter call for someone to help with the growing queue. 45 minute wait for two 5 litre bottles of oil which were pre-ordered and ready to collect. They didn't find them and I got a refund, which annoyed the huge queue of people who were just about to lose an hour of their day too. You can do better than this Euro Car Parts!”

Posted 1 month ago

“Mansfield Branch: Ordered Online all parts in stock, go to collect same day some parts missing. Messaged that I can collect outstanding parts. go to collect, parts order has been cancelled (No comunuication of this), told I was only charged for the parts I collected (which isn't true as i paid in full allready) challenged this and told its been refunded (as of writing I haven't, though was told I would be in a few days), was also told they would send the part to me which they contacted me to day they have processed the refund...”

Posted 1 month ago

“Bought a battery listed to fit car, didn’t fit and then got to take it back 20 miles as they aren’t listed to collect it. Hassle”

Posted 1 month ago

“Very poor quality not universal, wouldnt fit car adequately to be assured they would stay on withe a load on”

Posted 1 month ago

“good quality and value parts , badly let down by poor postal service.”

Posted 1 month ago

“Staff were great in store. The website on the other hand, is rubbish. It auto-fills parts based on your cars make and model - but STILL GIVES TOU THE WRONG PARTS ANYWAY. The website needs updating.”

Posted 1 month ago

“Very disapointed with the staff at Milton Keynes branch! I have been in the store a few time and everytime I got a unpleasent customer experience. Staff are not courtious or polite, never saw a smile from any of them let alone greetings!!”

Posted 1 month ago

“Website said brakes were compatible with my car but they weren’t”

Posted 1 month ago

“I was informed via email that my order was ready for collection. I popped to the store and was requested to back the following day as as only half of the items were at the store. I think the store should have called me regarding my order stating that it would be ready the following day. I shouldn't have received an email stating the order was ready for collection.”

Posted 1 month ago

“I purchased a battery for my wife's car online by entering the re number. I drove to the store to pick up the battery,20 miles away,when I got home I went to fit the battery but found it was approx 10mm too long to fit in the box,so I had to return to the store to exchange it. Very frustrating and time wasting. I have to say that the sales person I dealt with was very polite understanding and helpful.”

Posted 1 month ago

“2 purchases in a week 1st supplied with wrong rear discs not happy more expense having to return them Monday coming 2nd tool kit purchased first bolt to be removed ratchet snapped and yes to return Monday along side the discs”

Posted 1 month ago

“Part did not fit”

Posted 1 month ago

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Euro Car Parts is rated 4.3 based on 249,665 reviews