Euro Car Parts Reviews

4.3 Rating 249,649 Reviews
86 %
of reviewers recommend Euro Car Parts
4.3
Based on 249,649 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
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Simple and easy to order, good quality and good price parts.
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Posted 45 minutes ago
Does the job it’s supposed too
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Posted 51 minutes ago
Quick and easy service, price was ok as well.
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Posted 56 minutes ago
Great click and collect service. New battery was keenly priced.
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Posted 1 hour ago
Click an ready for collection in a couple minutes.
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Posted 1 hour ago
Parts were wrong, no longer competitive with other suppliers
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Posted 1 hour ago
Excellent customer service
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Posted 1 hour ago
euro parts very good but del co del to wrong addres and it was up to me to find it ,it was behind a door at a farm 1/2 a mile away NO help from del they did not get back to me untill the day after I had to cancel the first day of my holtday they told me to contact euro car parts that is not why I paid for express del .feel del co did not care
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Posted 2 hours ago
Fantastic service, I ordered parts on evening, they were with me first thing next day.
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Posted 2 hours ago
Great service and price
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Posted 2 hours ago
It was a easy website to order from and easy to pick up time in store
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Posted 2 hours ago
Brilliant click and collect service, excellent branded product and great price. Perfect!
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Posted 2 hours ago
Incompetent staff who are too busy partying in the back rooms to actually do anything, their website constantly lists items as pairs even showing images of pairs when its only one item, ordered x2 clips off their website for next day collection which they didn't have when i went and after 3 trips i finally got there and they said they had it just to bring me out one clip! This is a common tactic they use they'll make items look like a pair then when you get there they'll give you one then say oh we can order you another! all in all it took me 6 trips to my local ECP to get two metal rings, every time i go in my local store all you hear is screaming and shouting and people messing around even when there's a line of people waiting nobody comes out to help, you can hear plain as day what their saying as well which lets just say if you are a snowflake you wouldn't be happy. I shared my experience on Truspilot which they've removed once and are trying it for the second time and why nobody should use Trustpilot for reviews as companies just abuse the report system, my review was accurate and detailed my horrible experienced just for 2 small clips that ended up costing more in petrol than the clips cost all because their staff have 0 clue what their doing, one told me to come back in a few hours and guess what it wasn't there, another ordered me one and took payment but didn't put on there i paid so they tried robbing me out of paying for 3 clips instead of 2. Only time i will use these now is for service parts for my car or maybe i'll look elsewhere as it will probably take them 7 months and 97 trips there and back to get all the filters and oil actually ready for pickup.
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Posted 2 hours ago
Pretty much always have the parts I am looking for in stock. My only negative comment is whenever I go to my local euro car parts there is always a queue,they have two counters but only one is ever being used serve people so takes a while to get the parts
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Posted 3 hours ago
Slowest and rudest service you can get from the bow branch. Bunch of wannabee gangsters. What a disgrace.
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Posted 4 hours ago
Go in wait forever part not available numerous times not good when time is money
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Posted 4 hours ago
Had the right part and was able to fit it the same day. great people and friendly and helpful
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Posted 4 hours ago
Parts are fine, but the operations of the branch seem to be incredibly disorganized and slow. This could easily be dealt with, infact, offer me a job and I will do this for every branch across the country.
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Posted 5 hours ago
Great website and priced ,the counter staff at Nelson could do with being more responsive and helpful, other that very Happy with recent purchase.
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Posted 5 hours ago
Competitive prices. Handy location.
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Posted 5 hours ago
Euro Car Parts is rated 4.3 based on 249,649 reviews