“Delivery took 10 days which was very inconvenient. I only got one generic email saying that there was a delay and no timeline on when I can expect my delivery. I rang customer service and nobody rang me back. I won't order again”
“Very bad service. An extremely bad lack of communication and they said my delivery will be delayed by 7 days and gave me the option to cancel, next day, it arrived. I really wish it hadn't because the money was not worth all the hassle of back and fourth To top it off, the moisturiser I received gave me a reaction. They asked me to fill out a form and nothing else was said. Very unprofessional and I will never use this company again”
“Delivery experience let the company down. Packages should be signed for by a designated neighbour or the purchaser. They shouldn't be left outside the house or apartment, open to theft.”
“I have had a question with a product and emailed them twice, but no reply. The product they showed on the website was not the one i got. It said veggie caps. But the one i got has gelatine.”
“Sadly have to leave a bad review. Shipping took a month and by the time items arrived I no longer needed them. Was promised a full refund but was only refunded for one item. Very poor service.”
“There was so much plastics in the box....I send pictures of the pile of plastics, it's very disturbing to thing that amount is in every delivery! Plus it's so unnecessary these days...Green Earth Organics for instance is totally plastic free....and there are more out there who really try to lessen the amount of plastics,...isn't the sea and the earth covert in plastics....? They haven't respond to my emails either....so they lost me as customer....sorry...”
“Thesugar free Easter eggs tasted good, but they arrived broken. They're was no description on boxes of calories, fats, sugars on the product. The sugar free products where really harsh on the digestive system over all.”
“Very disappointed with the service and also the delivery service so I would not give ye 5- stars so I would look into getting another courier company to do your delivery work.??”
“Terrible service. Very disappointed. Will not order again. Took 8 days for the one item i ordered to be dispatched, i requested delivery by An Post however it was dpd that delivered.”
“Product was packaged in plastic bubble wrap (which in most cases is not recyclable in practice) instead of an environmentally-friendly compostable alternative. Very disappointing.”