“Product was too small and the postage and packaging almost double the price of the product. I was planning on buying more products from this company again but i can get the same product from the UK for half the cost of the postage !!!”
“The order took quite a long time to arrive, one product was refunded with no explanation and when the parcel did arrive, one of the products was incorrect. Altogether not a great experience”
“They are often out of stock but not updating their online shop so after ordering I’m getting emails with substitutions ofers. Even after that I received two out of four of my items. My loyalty points are disappearing and payment options aren’t working sometimes. I sent my complaint via email and haven’t heard back.”
“I only use organic herbs to make my tinctures and the calendula was said to be organic on the website,this is a serious issue for me and one that should not have happened.”