Everythingbranded.com Reviews

3.6 Rating 61 Reviews
66 %
of reviewers recommend Everythingbranded.com
3.6
Based on 61 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Telephone
Read Everythingbranded.com Reviews
Anonymous
Anonymous  // 01/01/2019
Please don't get scammed by Everything Branded. October 2019, I entered an agreement with this company that they would make patches with my logo and I would receive them before my event November 9th. They assured me that I would have the patches before the event. Of course that was a lie. I spoke with "manage" after "manager" (who all sounded very similar) to no avail. I just got robbed. Unfortunately I didn't see all the negative reviews on this page before I engaged with this company. At all cost, avoid this scam!
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Posted 4 years ago
Scam company. They will take your money. Their samples are garbage products nothing like the photos. Eye masks that fit no one, suffocate them and Velcro that yanks your hair out. Customer service sucks. Money takes 30 days to come back to your account! Small businesses need not apply.
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Posted 4 years ago
Would NOT Recommend. *Order System Failure *Delivery Date Failure *Printing Failure *Responding To Email Failure *Customer Service Failure *Positive Resolution Failure On May 11th I ordered 250 masks, custom printed that were to take a maximum of 21 days to arrive. The order system was messed up in some way and it took my money, but somehow no order was produced. The expected delivery date was June 2nd according to the account manager for this order. On June 14th I asked where they were. They said they will put a rush on them and I finally received them towards the end of June. I handed a bunch out to friends, family and employees. A few days after I handed them out one of my employees said, hey these are very crooked. I looked at them and they sure were crooked. They were nearly 3/4 of an inch to the right. This may not seem like a big deal, but a mask on your face has a great center point, your nose. It is very noticeable that the masks were crooked when on your face. I planned to sell them on my site, but could not with this major mistake. I contacted the same account manager on 7/2. After sending multiple pictures to prove they were all printed crooked, he said he would contact the supplier (supplier is a Chinese company who prints and ships them to the states). On 7/20 I again contacted him because he dropped the ball again and never got back with me. I was offered a refund, but I needed to send the masks back (many of which I gave away the day I received them). He wanted me to count what was left and return them. At this point I was pretty frustrated and told him I would just live with my order. I had a very poor experience the entire way through this order. Nothing seemed to be right from the beginning. I would never recommend this company for the multiple failures along the way and a poor resolution in the end. I don't normally take the time to review things unless they are very poor or very great. This order fell into the very poor category and they seemed to have little worry about fixing the issue. I am just glad I didn't spend more on this order like some of the other bad reviews I have read. If this would have went well I would have spent many thousands with them over the next few years.
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Posted 3 years ago
Everything Branded has completely failed to deliver. We placed a $5,000 order with them and the materials were delivered with the logo printed backward. We gave them an opportunity to re-print the order - and they delivered the 2nd order with the logo printed backward! We missed the marketing opportunity completely... and Everything Branded will not refund the money. They have not responded to our last inquiry - it's time to take legal action, and to warn all that their brand is not to be trusted.
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Posted 4 years ago
Do not trust this company with your business if you are on a deadline and expect professionalism and prompt communication. I placed an order that I needed by 10/2/2019 after confirming several times with an Everything Branded representative both over the phone and via email that the deadline could be met. Never received a shipping confirmation or any further communication from them after I paid their invoice of almost $700. Also never received the package until over a week later! I was 80% sure I had been scammed as I waited for over a week. I called the guy I ordered from and he said there was a holiday in China and of course blamed everything on the Chinese without taking any real responsibility. Then, I gave the company negative reviews on all of the sites I had been asked to review them on when I'd placed my order. Only after leaving negative reviews did I seem to actually get anywhere with the company. Key words being "seem to." A customer service rep. called me and said he would give me a discount, but only after my products arrived. At this time, I had no idea when they would arrive, but I was a little less certain that I had been scammed. The products arrived and appeared at first inspection to be in good condition, but the problem remained that I had ordered them based on assurances that they would be here by the date I needed them because they were for a festival that was already over by the time they arrived. Now the customer service rep will not return my calls and, as I said above, is perpetually away from his desk or out of the office. So yeah, if you don't care about getting your product on time or the company actually doing what they say they will, by all means, order away.
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Posted 4 years ago
A major issue with my order, my original salesperson Lakisha left the company shortly after taking my order. Kevin my new sales rep said they would take care of it, but he changed his tune the next day when I followed up with him. If you use this company make absolutely sure you have everything in writing. Also, check your samples to make sure they sent you exactly what you think you are ordering. They seem to have very high turnover within the company. My best advice, choose another vendor. Too many out there to use a company that doesn't stand behind their mistake.
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Posted 4 years ago
Very disappointed in the lack of… Very disappointed in the lack of communication when things go wrong. I ordered safety vests with a logo to the cost of $900. They arrived and the logo was completely the wrong color rendering the vests unusable. We have various products with the same logo and all previous supply’s were correct. They order from China so maybe this was all lost in translation? Also received the invoice from the Chinese warehouse for $400 - nice profit margin team! Your attempt to make this right has been very disappointing, I am still waiting for my return phone calls and reply to emails.. come on Josh, I expected so much better :(
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Posted 4 years ago
I ordered an item that was discontinued and they still held on to my money for two months and pending still. They keep giving me the run around telling me they will have their financial department contact me, or that a manager will contact me, no contact.
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Posted 4 years ago
HORRIBLE COMPANY! I do not recommend save your time!
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Posted 5 years ago
Everythingbranded.com is rated 3.6 based on 61 reviews