Expedition Exclusive Reviews

4.3 Rating 57 Reviews
88 %
of reviewers recommend Expedition Exclusive
4.3
Based on 57 reviews
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About Expedition Exclusive:

Expedition Exclusive offers travel packages to China and Mongolia and assists with flights and hotels booking to different places. We provide varies packages to customers to choose from and flexibility in the sceneries arrangement, for customers to experience the culture and tradition of China and Mongolia.

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Phone:

1300 738 196

Email:

customers@expeditionexclusive.com.au

Location:

Level 2, 818 Whitehorse Road, Prospect St, Box Hill VIC 3128 (Entrance via Prospect St)
Box Hill, Australia
3128

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Anonymous
Anonymous  // 01/01/2019
I was very please with the service provided. Special mention to the excellent performance of Leo, our tour manager in the south part of the trip. Any areas for improvement: was a breakfast with too many people at once, over the capacity of the hotel to handle in Suzhou
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Posted 4 years ago
The people who work here where great with communications and clearing up any confusion that occurred during my booking with prompt replies and service. While there were parts of the tour that were frustrating, such as a lot of the free tours seeming to be promotions and money grabs. Also, I only really loved the guide I had in the final three days of the tour, but the experience itself was great fun and great value for money.
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Posted 4 years ago
Excellent trip and tours and hotels were exceptional. First tour guide Alice was exceptional, Tony poor and Kevin good. Tight timeline with connecting flights both ways which was very stressful . Overall a wonderful trip and I would recommend to family and friends.
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Posted 4 years ago
The tour was very well organised. The tour guide was very informative and treated us like we were family. I would highly recommend travelling with Expedition Exclusive to anyone who wants to travel in a group
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Posted 4 years ago
Very happy with our 14 day Tour of China. An amazing price for a wonderful tour. We had wonderful tour guides who spoke good English and were very knowledgeable. Our accommodation was more than satisfactory and the 4 night Yangtze river cruise was amazing. Very well organized tour. Thank you.
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Posted 4 years ago
Very good tours. Tour guides spoke well, were informative and mindful of our welfare.
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Posted 4 years ago
The trip was organised better than we expected. I highly recommend Expedition Exclusive for my future trips.
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Posted 4 years ago
very professionally organised and we had a fantastic time. I would recommend this holiday to everyone.
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Posted 4 years ago
Hi Gary, Thank you for your review. We are pleased to know that you are happy with our tour and had a great time with us. Looking forward to have you joining our next tour.
Posted 4 years ago
Considering the price of this trip, I thought it was excellent. There were many activities included, but also a good array of non included activities too. We saw a some good parts of China. The only thing I wish, is that it had been longer. My personal highlight of the trip was our tour guide David, on the second half of our tour. He always went over and above to make us feel comfortable and safe wherever we were going. I would definitely go on another trip like this.
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Posted 4 years ago
Hi Gemma, Thank you for your feedback. We are so pleased to know that you find the trip is good value for money and satisfied with it. We planned our itinerary with the purpose of exploring the destinations with our dear customers. Thank you for your kind words for David, we will pass those words to him. We have other trips to China and hope to see you in the next one.
Posted 4 years ago
We had an amazing trip. The tour guides were so nice and friendly. The whole trip was so well organised. We saw a lot and the Yellow Mountain was a highlight.
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(Box Hill) - Posted 4 years ago
Hi Deborah, Thank you for your feedback. We are so pleased that you liked our tour guides' service and the itinerary planning. Glad that you enjoyed Yellow Mountain. Looking forwards to see you again.
Posted 4 years ago
I'd never used the company before, so I didn't know what to expect, but all the communication and the tour were excellent. I had a lot of questions before travelling that staff replied to quickly and helped answer - couldn't fault the staff at all. The tour was fantastic and well planned (China 10 day tour), the accommodation was great and the transport was good too. I went on all of the additional excursions and am so pleased that I did - the shows were phenomenal, and the city tours were also fantastic. My only issue with the entire tour was that it was too short! I think I'd recommend the 14 day tour to spread out the available time, as the 10 day tour was go-go-go! I'd happily book with the company again for a future holiday and have no reservations to recommend them.
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Posted 4 years ago
Hi Melissa, Thank you for your feedback. We are thrilled to know that you liked your trip with us so much. We pride ourselves with the customer service, itinerary plannings and hotel stays offered. The optional activities are carefully selected by our team of experts to make the tours further eye-opening. We have more new tours coming up so stayed tuned. Looking forward to service you again.
Posted 4 years ago
Above our expectations. Accommodation on the tour very good. Guides very informative & helpful if assistance needed. Only downside was we had an eleven hour transfer at Haikou Airport on return to Sydney. We were eventually provided hotel accommodation by the airline but the airline hotel transfer staff had difficulty in understanding that we were entitled to this accommodation . We eventually received assistance from local citizen who translated our requirement .
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Posted 4 years ago
Hi Graeme, Thank you for your review. We really appreciate you feedback and glad that we exceed your expectations. We're so sorry to hear that the airline transfer service is not satisfying. We value your feedback and will pass this information on to the respective airline for their future improvement.
Posted 4 years ago
EE tour to China took us to the important places to visit. The guides were fun, informative and caring, made us feel secure and included extras of special interest to the group. We were assisted whenever we needed anything or wanted to see things of special interest whenever possible.
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Posted 4 years ago
Hi Sharon, Thank you for you feedback. We’re so glad that you experienced China fully in our tour and are satisfied with the service of our tour guides. Looking forward to see you again in our trips.
Posted 4 years ago
Expedition Exclusive is rated 4.3 based on 57 reviews