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Expend Reviews

4.7 Rating 567 Reviews

95 %

of reviewers recommend Expend

Company Reviews

4.7

Based on 567 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Expend:

Expense management is being redefined by Expend. We are an award-winning expense management solution and company payment card that provides real-time business expenses automation.

Reduce admin, data entry and uncertainty. Start saving your business time and money today. Oversee an unlimited number of users with instant insight and control. Save data entry, time and money. Welcome to the Expend difference.

Visit Website

Phone:

020 3828 7711

Email:

help@expend.com

Location:

10, Finsbury Square, London,
10, Finsbury Square, London
City of London
EC2A 1AJ

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Expend 5 star review on 4th January 2024

Expend 5 star review on 26th September 2019

Expend 5 star review on 25th March 2019

Expend 5 star review on 15th June 2018

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall, all users involved with Expend have shared great feedback , from finance , to directors , managers down to individual cardholders , praising the system for its ease of use and user friendly interface both for the dashboard and the app. I believe that Expend has the most comprehensive offering on the market for this type of product (and there are not many around). Expend has certainly transformed expense management in the company.”

“With such a large team travelling around the world with The Maiden Factor project at the moment their Expend Cards give us the freedom to monitor our spend and also I know that everyone always has access to funds. Easy to use and cuts down on time doing expenses for accounts!”

Expend 5 star review on 25th March 2019

“I've been very happy with my experience so far. Great time savings and a very well thought out product. Wish I'd found Expend sooner!”

“By far the best Xero accounting integration I've tried and I've tried quite few! Expend has become the recommended service for my clients. Frequent feature updates, excellent customer service and good value.”

“Great customer service - prompt responses to queries and polite and patient with the less IT savvy! A couple of issues with the feed to our finance management package regarding reconciliation, however these are resolved when they arise.”

“Great platform and customer service. We use the Expend cards for our volunteers so that they can do shopping for our clients. Whenever I have a question or query it is answered promptly”

“A very visible service, easy access for processing and keeping track. I have had on more than one occasion when the system has not been available, which can be frustrating.”

“use mainly for milage claims, really easy to use and accurate, realy like the user interface.”

Thanks for your review Rob, we appreciate it!

“always receive fabulous service from support team, all of whom are very professional and knowledgeable.”

Thanks for your review Jo - we will pass on your fantastic feedback to our support team! Team Expend

“Super simple to photograph my receipts and no issues in 2 years.”

Thanks for your positive review Kevin - we appreciate it!

“Quick and easy to use. Had a problem with scanning receipt and the agent was quick and problem was solved”

Hi Opeyemi, thank you for your review! Glad to hear our agent was efficient in solving this for you. All the best, Team Expend

“Very easy to use, extremely useful tool to control finances”

Thanks so much for your 5* review Paul, we appreciate it! Team Expend

“We all know that keeping track of business expenses is a real pain, but EXPEND really makes things simple, it's easy to stay up to date and it takes no time at all. With EXPEND filing your business expenses almost becomes a pleasure!”

Hi Martin, thanks so much for your kind review! We know business expenses aren't always the most exciting task... but we are thrilled to hear your wonderful feedback - 'almost a pleasure!' :) All the best, Team Expend

“Acceptable”

“The new update really helps to sort out VAT% on receipts. Easy to use with the choice of splitting your purchases into several, to help fill in your different VAT%”

“Expend has collectively worked well across our team, notably internationally with Mastercard exchange rates. The adjustable security features work very well, such as the Mag stripe toggle (used often in the USA). Only slight niggle is the duration is fixed to 24 hours, which you'll be reminded to when the card is declined! This can be embarrassing at times. Once toggled back on it has in my experienced worked immediately. Otherwise it has made expensing far less troublesome, as I am no longer holding onto a book of receipts. I can take a photo immediately after the purchase and then throw it away, a great bonus using expend. The app is rich with features mostly orientated around security, such as toggling on or off for contactless, online transactions, ATM withdrawals and the above mentioned mag stripe swipe. Lastly a temporary lock card feature is useful if you misplace the card. There is a good visual breakdown of costs per category (this is down to what you select whilst filing an expense). Biggest feature we collectively like is the instant notification post payment, once tapped it prompts you to immediately take a photo, a good reminder to get it done instantly! Far less admin for expenses and we do not have to use personal credit cards, massive improvement to our older process!”

“Massive time saver. I hate expenses and constantly having to chase our team. Expend have greatly improved this for us. Very responsive to questions and overall an efficient service. No complaints yet.”

“Excellent product. Good support. Highly recommended. 👍”

“Great tool for our busy, small team working internationally. Makes managing our spending extremely easy and the integration with Xero makes importing expenses and invoicing clients a snap. And customer service is wonderfully quick and helpful. Would highly recommend for any team looking for an easy to use, well-supported expenses tool.”

“Expend has cut down on all our admin paperwork, all the information flows seamlessly into Xero.... highly recommend this 👍”

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Expend is rated 4.7 based on 567 reviews