“On the Fabletics site when you place an order the site itself informs you several times that it will sign you up to their VIP membership for £49.00 per month.
To all the people who cry fraud when they see the charge you need to take responsibility for your own actions and actually read the T&Cs (thats why they're called T&Cs!). I work in a bank fraud team and we get calls to about this charge quite often and we always ask the customer "Did you read the T&Cs so you know what you are agreeing to?" The answer is usually always a resounding "No". We then simply advise the customer to contact the retailer for refunds as the bank can't do anything about it as it's not fraud.”
“I got their 2 for £24 leggings, a sports bra and a workout shirt. I have a really hard time finding bras that are supportive enough and leggings that are high quality that I can afford -- for the first time in ages I feel super comfy in workout clothes AND I feel really comfortable with the way I look. Great quality, super fast delivery, fits perfectly. Thank you!”
“The prices are really high, but the products are amazing. The leggings are thick, so when you sweat it doesn't show as much. The designs are super cute too!”
“Great customer service department with 24hr access. I also am fairly happy with the products. The last pair of shoes I ordered did come with a defect, but customer service helped me with the return. I was also charged the wrong amount for a top, but again customer service said they would refund the correct amount. So not a 5 star experience, but still good.”
“The quality of the clothing is really good, and they fit well and are comfortable. The regular pricing is high, but with the VIP club it is more cost effective.”
“Really good quality running leggings and I got 2 for £24 as it was a promotion! I signed up for VIP though not knowing it would charge £44 a month, luckily I cancelled in time.”
“The products vary from being really good quality and nice items, to not that great! The intro offer is amazing, but then the prices are expensive. The commitment to either buy or skip each month is something you need to diarise as if you miss a date you are charged £44 regardless. You can use as a credit but it’s not that straightforward. If you want to cancel your membership you have to call them.”
“Sizing is way off unfortunately and I was roped into their subscription which isn't explained well at all - meaning a monthly £40 charge was applied to my account the following month.”
“This is a scam company. They will do whatever it takes to auto suck money from your account. Their entire business model relies on this and not their product.”
“This is the shittiest customer service I have ever experienced. After three weeks of placing the order, there is no update on the delivery. whenever I call them they tell a different story. I placed a 44$ order and I don't have the money nor the clothes. I do not recommend it to anyone. Shittiest thing ever. I saw some comments on Reddit saying for some people it took more than two months to receive the order. Very frustrating.”