Facedoodled Reviews

Name: Facedoodled
Rating: 3.88

3.9 Rating 92 Reviews

73 %

of reviewers recommend Facedoodled

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3.9

Based on 92 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

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Facedoodled 5 star review on 30th March 2021

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awful customer service. I paid £300 for a family photo. Requested one of the peoples faces to be redrawn as the eyes were scrunched up. After several messages, over two months the only response provided was they were looking into it however never actually came back with an update. Now I am pursuing a formal complaint under the consumer act and will be making a legal claim. I would never use this company again.”

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Posted 4 years ago

“My partners mum passed away in 2015 when his little girl was 2 years old,sadly he didn’t have any photos of them together, I got facedoodled recommended by a friend for a drawing. My partner received the drawing for his 30th birthday safe to say there was a few tears. Thank you so much for making this special memory.”

Facedoodled 5 star review on 7th March 2021

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Posted 3 years ago

“If I could give no stars I would! I wanted a picture of my late uncle and myself, they said they could draw it.. took ages and when I did get it it was horrendous!! Straight away I expressed how much it had upset me and asked for a refund because seeing a image like that hurt! They have ignored me and fobbed me off more times than anything no sincerity nothing!! Absolutely discusting! They take your money and run...AVOID!!”

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Posted 4 years ago

“I ordered a picture of my parents with their grandchildren. When they sent me the digital copy it was appalling, I refused it saying I didn't want any ammendments and just a refund. I asked for a refund after I researched the company some more and discovered 100s of people who have been ripped off. They say they will do ammendments then dont and just send the original the customer then doesn't have a leg to stand on as they have the goods. I emailed 7 times stating I didn't want ammendments and a refund then opened a pay pal claim only to be told as it was personal goods my transaction wasn't covered by pay pal so no refund. I am now furious especially since I recieved the crappy picture today. I will be taking this further and wont stop until I get a refund. Avoid this company, the customer service is shocking and they seem to be getting away with ripping people off.”

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Posted 4 years ago

“The most perfect picture ever. My family and I adore it. Best money I have ever spent.”

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Posted 2 years ago

“Had a picture drawn, which was horrendous, didn’t send me the amended version which was still awful, missed my mother in laws birthday and now ignoring me when I asked for money back!”

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Posted 4 years ago

“The drawing looked nothing like photo, and when you complain you get ignored, I can only think positive reviews are not all they seem”

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Posted 4 years ago

“DON’T BUY FROM HERE IF YOU ACTUALLY WANT TO RECEIVE YOUR ITEM!!! £123 PAID ON THE 24TH OCTOBER AND STILL NOT RECEIVED MY PRINT. ALL BECAUSE I REFUSED THE DRAWING AS THE PICTURE OF ME LOOKS NOTHING LIKE ME. ALL MY FRIENDS AGREED. YOU COMPLAIN THEN THE COMPANY TREAT YOU LIKE RUBISH!! COMPANY IS UNPROFESSIONAL (I’M JUST A MINION) MY BROTHER PASSED AWAY 12TH SEPTEMBER THIS YEAR A WEEK BEFORE HIS 39TH BIRTHDAY. I HAVE ADVISED ON MANY OCCASIONS THAT I AM STILL GRIEVING AND WAS BUYING THIS FOR A GIFT AND THE COMPANY COULDN’T CARE LESS. WISH I CHECKED TRUSTPILOT NOW. DON’T BUY FROM THEM 🙌🏻”

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Posted 4 years ago

“AVOID AVOID AVOID I have been sent a photo of my drawing and omg it's awful it doesn't even look like the people . I had 4 people drawn and all 4 looks bad I am so disappointed!!! I keep messaging them on Facebook and writing on their posts they are just ignoring me... I just want my 72 pound back.. This was suppose to be a Christmas present and no way can I give it as a present its just horrible I am so mad what alot of money to loose. Please do not go with this company!!! I hope I get my refund !!! So disappointed and mad.....”

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Posted 4 years ago

“Awful customer service! I paid for a picture and asked for a characeture, which I did not get ...I got a realistic drawing instead which was unbelievably poor ...to the point that people asked me if I had drawn this myself!! I messaged them about this, they have seen the messaged and ignored me entirely. I would not recommend this place at all. This is false advertisement and a complete waste of money!!”

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Posted 4 years ago

“Shocking service drawing is nothing like the phones , Iv asked for refund not replied to my messages Waste of £72 Avoid at all cost”

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Posted 4 years ago

“I could give 0 star I would! Would never ever recommend anyone use this company. I paid for a portrait of my daughter who passed in December and another of my mother holding her as she never got the chance. They made my mother and daughter look ridiculous.... Surfice to say I was really upset and this was supposed to be a gift for mothers day. I messaged to say I was unhappy and asked them to amend it, to which they refused and said it looked fine, so I asked for a refund and they then said they would refer to amend it and I would have to wait a further 7 working days, 9 working days later I received a message saying they would not amend it. Again I asked for a refund, and I have been ignored. I did try to claim back via PayPal but was told due to the nature of what I have ordered, it can not be refunded. It is disgraceful that they can provide such poor work and still be paid and get away with keeping the money. I am still being ignored and have been so upset how they made my daughter and mother look on the drawings..... Please do not even consider using this company, they don't have an ounce of talent between them, a load of rubbish and the worst customer service. You may as well flush your money down the toilet.”

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Posted 5 years ago

“Appalling service ! Waited 48 days for a personalised drawing for my brothers wedding gift. They told me 10-15 days. Contacted facedoodled numerous of times to be lied to continuously. They only sent my picture because i opened up a claim with Paypal! Then i was sent a photo copy of the picture not even the original. I paid £80 for a personalised picture not a photocopy. Not only that it was 3 weeks past my brothers wedding and i even had the date put on the picture! They are a waste of time! They ignore you, They lie to you, they dodge any questions that need answering! I have never dealt with anyone quite like this!! They are out to do one thing and that is rip people off!!!!!! Stay Clear!!!! Waste of Time !!! Will never ever order from this appalling company again.”

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Posted 6 years ago

Facedoodled is rated 3.9 based on 92 reviews