FamilyGoKarts Reviews

2.6 Rating 87 Reviews
38 %
of reviewers recommend FamilyGoKarts
2.6
Based on 87 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 77%
Customer Service
Communication Channels
Telephone, Email
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FamilyGoKarts 5 star review on 28th March 2023
Lowe B Roberts
FamilyGoKarts 5 star review on 11th January 2023
Denise S.
FamilyGoKarts 5 star review on 4th January 2023
Anonymous
FamilyGoKarts 5 star review on 4th January 2023
Anonymous
FamilyGoKarts 1 star review on 27th September 2022
Anonymous
FamilyGoKarts 1 star review on 22nd May 2022
Unhappy EX Customer
FamilyGoKarts 4 star review on 1st March 2022
Anonymous
14
Anonymous
Anonymous  // 01/01/2019
5
Lowe B Roberts
If you're this article you probably want to learn how you can see your husband phone calls and text messages without touching the phone there are a lot of reasons you might want to hack and see someone's phone activities without access to their phone. It could be because you're a concerned parent a worried spouse or even a suspicious employer in all of these cases you probably have a good reason to want to hack phone calls and text messages without access to phone. The best way to hack someone calls and text messages without touching the phone is to use JOSE this is one of the latest and best monitoring expertise in the world, i have make use of their service which worked out for me the way i expected it to be that's why I'm using this opportunity to thank them once again for their well-done job. CLOUDGEEKSYNC@GMAIL.COM
FamilyGoKarts 5 star review on 28th March 2023
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Posted 1 year ago
5
Denise S.
110 Dirt bike for grandson. Received our order within a week. Super easy to put together! Will definitely order from again when and if we are in the market for one.
FamilyGoKarts 5 star review on 11th January 2023
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Posted 1 year ago
5
Unverified Reviewer
Great service and timely.
FamilyGoKarts 5 star review on 4th January 2023 FamilyGoKarts 5 star review on 4th January 2023
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Posted 1 year ago
1
Verified Reviewer
I did not receive the product I ordered and I’ve sent MULTIPLE emails regarding this issue and the only response I’ve received is I can pay to have the item shipped back. No one has addressed the issue that they sent me a totally different go kart then the description of what I purchased but they want to charge me hundreds of dollars to send it back. Zero communication and lack of customer service. Description clearly states it has F-N-R the one I received has no reverse(photo of description attached). They told me when I inquired about this issue that the particular item I bought does not come with reverse. False advertisement.
FamilyGoKarts 1 star review on 27th September 2022
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Posted 1 year ago
1
Unhappy EX Customer
They have the worst customer service. Jeff Backer (if that's even his real name) was a complete jerk after he received payment. They took the money, then advised they didn't have product or anything close for that matter. Then they called trying to get even more money for some "fee"..
FamilyGoKarts 1 star review on 22nd May 2022
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Posted 1 year ago
4
Unverified Reviewer
Dirt bike arrived with no issue
FamilyGoKarts 4 star review on 1st March 2022
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Posted 2 years ago
1
Dominick
I had purchased an ATV for a Christmas present , it was used for about 10 hours and the exhaust manifold cracked and the unit is showing signs of rust. I cannot speak to anyone in the company ,they only communicate through email . I have called and emailed several times and they respond about a week later .This has been going on since January 17th . Jeff Backer had asked me for photos and a VIN # which i emailed him 3 times and I still have not heard back from them . When I did speak to Sally in the sales dept. she was extremely rude and she told me to send an email again! I have a $2,500 ATV siting in my garage that is not useable . I have never seen such poor customer service in my life for them to avoid me over and over again after I spent $2,500 is completely unacceptable .This company and its products are absolute garbage . Stay away from this company !!!!!!
FamilyGoKarts 1 star review on 10th February 2022 FamilyGoKarts 1 star review on 10th February 2022
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Posted 2 years ago
1
Unverified Reviewer
BUYER BEWARE. Do not buy from this company. Sales were very knowledgeable, it was all downhill from then on. Had a few defective parts on the kart when it was delivered. Company refused the cover replacing them. Sales team told me if anything was wrong the premium service package I purchased would cover all tech support. All tech support is done through e mail and the solutions they offer were unacceptable and unrealistic. Customer service is very RUDE. I was very patient with this purchase. It took 5 months to deliver the kart and 2 months to finally realize I was going nowhere with getting my brand new kart fixed. I am forced to purchase parts from someone else as they are unwilling to help.
FamilyGoKarts 1 star review on 22nd December 2021
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Posted 2 years ago
1
Zac P
Do not order from this company. They are horrible, dishonest, and rude. They sent me a damaged quad that was missing front shocks and hardware. First red flags were that they advertised military discount on their website but didn't honor that, free shipping and didn't honor that either. The ATV I purchased said "in stock" and they called and said they didn't have that model and sent a different one. When I received it I had to leave work and so I had to hurry and get back. Even with that, I took pictures of the damage on it and emailed it to them immediately because that's what they said to do and said not to refuse delivery. Their response was "you didn't write it on the bill of lading" oh I'm sorry, the delivery driver wasn't go to wait for me to uncrate it and assembly it to note all the deficiencies so I did what I could IMMEDIATELY. Upon assembly there was more damage, missing hardware and even the front shocks were missing. The response to that was "you can still assemble it without the front shocks" yeah cause that will work. All the other pictures of the damage were virtually ignored with the exception of the swing arm. It was used and the paint was literally falling and chipping off. Their answer for that was to buy paint, paint it send them a receipt up to $27. Well... paint is not going to stick to it because of the condition it's in so I'd need to remove it, sand it, and then repaint it. Do they care? Nope. They have blamed everything on the manufacturer... I'm sorry, but you're the one who sold this to me. I received this ATV on November 16, 2021 and they just told me the title will be another 3-5 weeks and that they ordered the shocks from the manufacturer and those will be another 3-5 weeks as well. So I have this scuffed, damaged paperweight sitting around when it was supposed to be a Christmas gift for my kids and cost over $1400 Do not do what I did and that's read the reviews AFTER purchasing. Take my word for it, you can order the same item from any other company online and receive better service. P.s. The reviews on their website are handpicked from a paid third party site. Zero Stars
FamilyGoKarts 1 star review on 30th November 2021 FamilyGoKarts 1 star review on 30th November 2021 FamilyGoKarts 1 star review on 30th November 2021 FamilyGoKarts 1 star review on 30th November 2021
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Posted 2 years ago
1
Tom Vasilis
It has been almost 2 months since I purchased my moped and I was told yesterday that it could be another six weeks by the time I get my title by then the 60 day warranty will have expired these people are criminals and they’re very rude
FamilyGoKarts 1 star review on 15th July 2021
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Posted 2 years ago
1
Tom
Bike came scratched but was going to keep it anyway because I waited two weeks for the delivery when I called to get my title they told me I would have to wait another 4 to 7 weeks which is something I was not told when I made the purchase or else I would’ve never made the purchase if I knew I had to wait two months to ride my moped
FamilyGoKarts 1 star review on 10th June 2021 FamilyGoKarts 1 star review on 10th June 2021
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Posted 2 years ago
1
Disappointed
I would not purchase a nut or bolt from this company. I spent $8000 on UTV cardboard was not damaged when we opened it up the radiator was totally damaged. Pictures were taken same day we received it. Still in the box not put together yet for proof. I made multiple phone calls and emails. Clearly clearly this company does not stand behind there sales. Please people do not purchase from this company if there is any damage they will not stand behind it. Do not buy anything that you cannot put your eyes on. They just left me hanging until I gave up.
FamilyGoKarts 1 star review on 2nd June 2021 FamilyGoKarts 1 star review on 2nd June 2021 FamilyGoKarts 1 star review on 2nd June 2021
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Posted 2 years ago
1
D HubbRN
HorribleRUN!!!!! Please save yourself the headache. The service is horrible after they have secured your payment. Jay the “owner” had reviewed my order via phone and stated the only assembly we had to do was tighten the bolts on the tires and place the rollers over head. I cried when my husband showed me the go- kart arrived in 200 pieces to assemble. I reached out to the company and they have had a terrible attitude with me. I’m a NURSE on the frontline away from home and sent this gift for my kids to enjoy only to receive pieces in a box when that was not what I paid for. RUN AWAY AND NVR ORDER ANYTHING FROM THIS COMPANY OR THE AFFILIATES.
FamilyGoKarts 1 star review on 15th December 2020
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Posted 3 years ago
FamilyGoKarts is rated 2.6 based on 87 reviews