Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Fashion World Reviews

1.8 Rating 98 Reviews

17 %

of reviewers recommend Fashion World

Company Reviews

1.8

Based on 98 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email

Read Fashion World Reviews

Phone:

0871 231 4000

Location:

Griffin House, 40 Lever Street
Manchester
M60 6ES

Write Your review

Tell us how Fashion World made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Fashion World 1 star review on 17th April 2023

Fashion World 1 star review on 29th March 2023

Fashion World 1 star review on 29th March 2023

Fashion World 1 star review on 27th March 2023

Fashion World 3 star review on 3rd October 2022

Miss Rachael Young

Fashion World 5 star review on 27th June 2022

Fashion World 1 star review on 27th May 2022

Did Not Receive The Product Only

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Opened an account with fashion world, applied for a credit account, was accepted for £125 credit limit. I then browsed the sight placed an order to get 30% discount on first order, everything went through fine received an email confirming my order. Then I log back into my account and find that my credit limit has been removed and my orders cancelled but no email to explain what had happened, all of this happened with in 5 minutes. If this is how they treat new customers I wouldn't touch them with a barge pole disgusting. It's a shame I had to give them 1 star to write this review because if I had the choice I wouldn't have given them any stars.”

Posted 4 years ago

“Ordered some birthday presents and was planning to pay of in installments as moneys tight, I was accepted for 175.00 credit, ordered a few things didn't go silly didn't even total 50.00 and then they cancel and remove the credit without even an email to say why. Why give credit in the first place if that's what your going to do?”

Posted 3 years ago

“Thiefs stole money from my account! Purchased items back in March they were lost in transit receievd a refund after a week of chasing. Get sent a letter to confirm items never recieved, sign it and pay to send it back. To then find yesterday they have stolen the money from my bank for the items. Complaints phone line is like talking to a robot. Customer service through email just repeat themselves and tell you the situation over and over. I now have to wait over 2 weeks to get my money back from this thieving company.”

Posted 5 years ago

“I ordered some dresses back in May . No e mails, no message whatsoever and no dresses. This is a very sorry place. I don't expect anything from them since I haven't heard anything as of yet. I can live without the products if ya'll can live with it. I won't stand before God a thief and go to hell. Now you have a good day.”

Posted 8 months ago

“I am so thankful for all your reviews. I was getting ready to place a large order for jewelry. Before I did I decided to check the user reviews and I am so glad I did. I don't understand why Facebook continues to let them advertise on their site. Thank you again for all your honest reviews.”

Posted 8 months ago

“No merchandise. No contact from customer service after several emails and now the store is “closed temporarily “ so I can’t even check on my order. After reading other reviews I’m sure I got ripped off. I am disputing the purchase with my credit card company. If I could give a zero I would!!”

Posted 1 year ago

“I am from Omaha, Nebraska I have bought sneakers for 49$ unfortunately I did not get anything .I suppose it is a fake company and deserve disresspect”

Posted 1 year ago

“Placed an order before Christmas 2022 and still have not received the clothes or refund. They've ignored my emails. Need place disabled from orders”

Posted 1 year ago

“As other reviewers stated, I also was offered 150 credit limit, so I placed an order and checked in my account the next day to find my credit limit and order was cancelled, with no explanation as to why. To do this to people is disgusting and extremely unprofessional. I have never known this be done by any other credit service and it should not be allowed! It is wrong on so many levels. Appauld by this. Would give zero stars if it would allow me to. Terrible service and a bad way to treat customers. I will not be ordering from you by any means”

Posted 3 years ago

“Would give 0 stars. My monthly bill is 50 pounds 47 of that is interest. Asked them for help they said tough and said it will be like this for years. So my 1200 pound bill which I know I shouldn't have done but it was all necessaties. I did expect some interest but not that much. Learnt my lesson the hard way.”

Posted 5 years ago

“I place my order, most items arrived in a timely fashion, most was returned as they were to stretchy for me, I paid in full for what I kept, when I received my statement i have been charged £10.59 interest! and £14.50 for what I don't know. Making what I considered should have been a zero balance showing as £25.09. Asking me for a minimum payment of over £4.00. I asked customer service why I had received theses charges and what they are for, I was told just to wait for my next statement as they didn't know!!! I am now worried they are going to affect my credit score. I did ask to speak to a manager but surprise surprise no-one was available.. So I am left angry, worried about my credit score and completely in the dark as to why they want £10.59 interest, and what they want £14.50 for. There was no items for this exact amount in my order.”

Posted 5 years ago

“I ordered i didnt receive they said they would refund me they did then took the refund back and told me to fill in a form that i had to pay to send off stamp and envelope...disgusting and the common customer service advisors attitude absolutely despicable.”

Posted 5 years ago

“i have been phoning FW for 17 wks trying to place an order no one picks up i have been with them for 22 years its just not good enough i have sent them emails no body seems to want to help”

Posted 8 months ago

“SCAM!!!! Ordered shoes nearly 3 months ago haven’t received them yet. What is really disappointing is that this is the first time ever ordered on line because I have been very worried about ordering on line.”

Posted 10 months ago

“I ordered shoes from Fashion World in March 2023. It is now the end of May 2023 and it still says on my account that the shoes have not been shipped. I emailed them to ask if they would send me a refund and cancel my order but I haven't heard anything back! Very aggravating and disappointing experience!”

Posted 10 months ago

“Scam! Its been over a month since I payed for my item, which was men's shoes, and still hasn't been shipped! Tried contacting customer service, with zero luck. Foolish of me to trust this site.”

Posted 11 months ago

“FRAUDULENT COMPANY. DO NOT ORDER!! DO NOT ORDER!! DO NOT ORDER!! DO NOT ORDER!! DO NOT ORDER!! Thought I found a good teal with ordering 2 pair of shoes, but after 1 month I received no update on the shipping of my order. Now 3 emails, each with no response, I believe I’ve been taken. Wish I read reviews before ordering. Learned my lesson.”

Posted 11 months ago

“I wish I had read these reviews before pjsving an order. Three months have passed and still no ordering response from my emails! Buyer beware!!!”

Posted 1 year ago

“I ordered clothing from Fashion World since November29th 2022 and it still hasn’t been sent to me and we are already in February 24th 2023. They didn’t say the order was going to take months to be sent other wise I wouldn’t have ordered from them. My daughter also ordered from them and she hasn’t received anything either. So I want a refund back for the things I haven’t got and ordered from your company which I am pretty sure I won’t be getting back . My advice to anyone who want’s to order from them don’t do it and save your money instead of losing it on ordering things your not going to receive. To me this site is a fraud and is out there to take your money if it wasn’t I would have received what I ordered and got responses back when I reached out to them about my order. Instead I got nothing from them. Save your money don’t lose it to sites that are taking customers money. I will let my family and friends know not to order anything from you and to spread the word out to people they know. I hope everyone reads this so they won’t make the same mistake I did .”

Posted 1 year ago

“Fashion world used to be to great but now they are dreadful .I hate them what they have put me through this past month between lost orders ,wrong items sent and now them saying they have not recieved my monthly payment i cannot wait to finish paying this dreadful company and i will never shop or advise any one to shop with them in the future 😫. Horrid customer services advisers who have no morals or respect They need to learn some manners”

Posted 1 year ago

«
1
2
3
»

Fashion World is rated 1.8 based on 98 reviews