Fast Software have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Needed Microsoft Office for my new laptop. Cannot fault FastSoftware. Really good price, very speedy download and it works perfectly. Really impressed and would recommend.
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- AnnieP
“
The price was very good and I was a little worried that I would actually get the software.
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- Ron Acosta
“
This is my second purchase of office product from Fast Software. Previously I had bought the Office 2019 version and just completed another Office 2016 version for my kid.
I have no issues so far (it's been around 6 months from my original purchase) and everything looks good so far.
The price looks impossible to beat .............
”
- Randy Rodriguez
“
As with other orders I have had with Fast Software Group LTD, their pricing is excellent and meets or beats it competitors and the delivery is exceptional. This order was done on a Saturday and I wasn't expecting the download to be ready until Monday, however, it was ready on Sunday...excellent.
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- Michael Rodriguez
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My partner had just taken delivery of a new Macbook Air but was suspicious because the Microsoft Office package seemed too good.
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- Rorger Hedge
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My first order with Fast Software Group LTD.com was a pleasant experience. Ordering was easy and the price was right. Delivery was as fast as anyone could expect. There were absolutely no unpleasant surprises. I will always check with Fast Software Group LTD first when I need to purchase or upgrade software for my PC
”
- Paul Sill
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Shocking company. Do not buy from them. They sent us a fake product which would not work and refused to refund
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- Paul
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After a week of trying to resolve this with David I was no further forward and requested a refund, explaining that at this point I had no choice but the renew my subscription with a reputable seller as my documents had to be completed.
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- Mary
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Scam doesnt work blocked me on contact no doubt will reply with the 'we apologise' message they have put on all below reviews. Getting refund from credit card
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- Anonymous
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Really good service, and after service is also excellent, I had a hard drive failure, and lost the download link for my purchase, a quick email to them, and a quick reply, and I had the purchase reinstalled and running, I would strongly recommend them, and not just for their good prices, but also for their excellent service, I will definately use them in the future.
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- Christopher Martinsen
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Great customer service experience today, I had trouble with my activation key and as soon as I reported it and sent the confirmed information your team took action and it is really appreciated.
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- Richard Schneider
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Service is excellent in my experience, i sent a request and within 5 minutes the request had been fulfilled which was 3 months after the original purchase had been made.
The software works as should but the only thing is that the download did not work on the first try and needed the help center to resend the link to work correctly.
”
- Edward Powell